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Computer Slowed down, even crashes if trying to play games on it


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#1 Swayde

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Posted 30 July 2011 - 07:56 AM

I recently got dragon age. After that my computer has been slowing down. Now if i try to play something, it crashes!
i've done several antivirus checks, but they've all gotten no results.
i'm sure there's still some crap on my comp, but i can't find it.
Any help?

Edited by Orange Blossom, 30 July 2011 - 08:28 PM.
Moved to AII for initial analysis. ~ OB


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#2 Orange Blossom

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Posted 30 July 2011 - 08:31 PM

Computer slow-downs can be caused by many things besides an infection. See: http://www.bleepingcomputer.com/forums/topic44694.html

You stated that this started happening after installing dragon age. Have you tried uninstalling it to see if the problem goes away?

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#3 Swayde

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Posted 31 July 2011 - 04:58 AM

I have tried uninstalling dragon age, but that didn't fix the problem for me.

EDIT : I managed to fix the problem myself.
turned out advanced system care was behind the lag.

EDIT2: sigh...but it didn't fix the crashes when trying to play something.
Also, i just ran checkdisk and when it was complete my computer suddenly restarted without letting me even see the results!
so yeah, i'm back at square one.

Edited by Swayde, 31 July 2011 - 04:10 PM.


#4 Orange Blossom

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Posted 31 July 2011 - 05:08 PM

Hello,

What is your operating system? Windows XP, Vista, or . . . ?

Orange Blossom :cherry:
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#5 Swayde

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Posted 01 August 2011 - 07:22 AM

I'm using Windows Xp
Also, i noticed that if a program stops functioning, i can't shut it down even by taskmanager

Edited by Swayde, 01 August 2011 - 08:07 AM.


#6 Orange Blossom

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Posted 01 August 2011 - 08:05 AM

Thank you Swayde.

Please go here: http://www.cpucare.net/OS/XP/Viewing%20ChkDSk%20Results.html and post the log that is produced. That will be the Check Disk log that was created.

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#7 Swayde

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Posted 01 August 2011 - 02:20 PM

The site just says 404 Bad Request and doesn't help if i try again

#8 Orange Blossom

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Posted 01 August 2011 - 04:56 PM

Grrr. Okay, try this to retrieve your check disk results:

Right click on My Computer click on Manage then Event Viewer
Once Event Viewer is open, select Application
The 4th column of information in the right-hand pane is titled Source , click on the word Source at the top of the column to sort by that column
Scroll through the Source column to find the most recent entry titled Winlogon
Double-click Winlogon to open the CHKDSK results
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#9 Swayde

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Posted 03 August 2011 - 02:45 AM

hecking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x15fe9.
Cleaning up instance tags for file 0x15feb.
Cleaning up minor inconsistencies on the drive.
Cleaning up 143 unused index entries from index $SII of file 0x9.
Cleaning up 143 unused index entries from index $SDH of file 0x9.
Cleaning up 143 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

195350368 KB total disk space.
171342888 KB in 217435 files.
82844 KB in 20144 indexes.
0 KB in bad sectors.
476408 KB in use by the system.
65536 KB occupied by the log file.
23448228 KB available on disk.

4096 bytes in each allocation unit.
48837592 total allocation units on disk.
5862057 allocation units available on disk.

Internal Info:
00 65 04 00 16 a0 03 00 54 cc 05 00 00 00 00 00 .e......T.......
3f 04 00 00 04 00 00 00 05 09 00 00 00 00 00 00 ?...............
b2 b7 21 15 00 00 00 00 6c 3c f8 90 00 00 00 00 ..!.....l<......
70 51 cb 22 00 00 00 00 00 00 00 00 00 00 00 00 pQ."............
00 00 00 00 00 00 00 00 0e 71 38 d4 00 00 00 00 .........q8.....
99 9e 36 00 00 00 00 00 08 39 07 00 5b 51 03 00 ..6......9..[Q..
00 00 00 00 00 a0 f0 d9 28 00 00 00 b0 4e 00 00 ........(....N..

Windows has finished checking your disk.
Please wait while your computer restarts.

There.

#10 Swayde

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Posted 04 August 2011 - 03:18 PM

Well i happened to fix the slowdowns, but i found a NEW problem
if a program stops working, i can't close it with task manager

#11 Allan

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Posted 04 August 2011 - 03:29 PM

1) How did you fix the slowdowns
2) Could you explain the new problem in more detail please. For example, what program(s) stop working, when, and how often? And exactly what happens when you try to end the process with task manager?

#12 Swayde

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Posted 04 August 2011 - 04:13 PM

1) i found a CPU function that was the cause of the slowdowns, so i disabled it.
2) well, Steam would suddenly crash, and it crashes pretty rarely, but now some other programs i've started and closed REFUSE to really close, they just stay in the task manager window. I've even tried to shut down the programs with task manager, but nothing happens. It just stays there.

#13 Allan

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Posted 04 August 2011 - 04:21 PM

I need you to be specific please. EXACTLY what did you do - what cpu function?

Again, please be specific. What programs won't shut down? How often? Does it always happen? EXACTLY what happens when you try to end the task with task manager.

The quality of the support you receive will be in direct proportion to the quality of the information you provide.

Also, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#14 Swayde

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Posted 04 August 2011 - 04:42 PM

well if i recall correctly, it was tied to the screen frequency rate like 75hz = 3.8ghz 60= 2.8 ghz
after i disabled that, the slowdowns stopped

and the programs. Steam for example, when it crashes (Happens randomly). Even firefox sometimes stops working (Happens randomly also)
when i try to shut them down with taskmanager, it brings up the usual text. I click yes, and it does nothing. I even check if the programs off the process list and it's still there.

EDIT : i just found a new hard drive.
And i only have one. If i try to open it, it says access denied. And i'm the only user on this computer.

Edited by Swayde, 04 August 2011 - 04:52 PM.


#15 cryptodan

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Posted 04 August 2011 - 07:01 PM

Please download speccy: http://www.filehippo.com/download_speccy and install it. GO to File then Publish Snap Shot and post the link here.




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