Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue screen on startup in all modes, laptop restarts too fast to read the error


  • Please log in to reply
9 replies to this topic

#1 catnapgood

catnapgood

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Oregon
  • Local time:11:08 AM

Posted 30 July 2011 - 01:54 AM

Hiya-Hello. (Osu, I feel bad, two topics on BC right off the bat. Too many computer problems. Sorry for the somewhat spamming.) :(

I'm in the process of trying to repair my good friend's laptop.
EDITED: It's a Compaq: Windows XP Media Center Edition 2005,HP, Presario V600.

__
Here is the problem: The laptop starts up and shows the main "Compaq" screen. With the press Esc for setup, and so forth.
If you try to run Windows normally, you get a lovely blue-screen of death.
Safe mode is the same.
And last know good configuration, also gives a blue screen.

Here is another issue. I do not even have a second to read the error message when the laptop will restart.
__
I want to know if I can find a way to view the message without tweaking the Control Panel (I can not reach it.)
And, if this is a driver or hardware issue, that can, or can not be fixed.

Anyway, thank you for checking out my topic, and for any assistance you can provide me with. : )

Edited by catnapgood, 30 July 2011 - 08:06 PM.


BC AdBot (Login to Remove)

 


#2 .X.

.X.

  • Members
  • 490 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:03:08 PM

Posted 30 July 2011 - 02:45 AM

Use Disable automatic restart on system failure.

Posted Image

#3 USN Vet

USN Vet

  • Members
  • 190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:08 PM

Posted 30 July 2011 - 03:55 AM

He said he blue screens in safe mode also - won't get to select that option !
Do you have Win CD to boot from and attempt a repair ?
Feel free to ignore my comment, just another user !

#4 .X.

.X.

  • Members
  • 490 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:03:08 PM

Posted 30 July 2011 - 04:12 AM

Here is another issue. I do not even have a second to read the error message when the laptop will restart.

He'll get to read the stop code.

Edited by .X., 30 July 2011 - 04:13 AM.


#5 catnapgood

catnapgood
  • Topic Starter

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Oregon
  • Local time:11:08 AM

Posted 30 July 2011 - 03:30 PM

Ok. So I was able to get to the advanced options. Usually when I press F8 on boot up the laptop starts loop beeping like crazy. Now I've gotten somewhere! : ) Thanks guys!
Here we go-

"The problem seems to be caused by the following file: iaStor.sys
PAGE_FAULT_IN_NONPAGED_AREA"

"Technical information:
*** STOP: 0x00000050 (0xA23C116B, 0x00000000, 0xF8437189, 0x00000000)
*** iaStor.sys - Address F8437189 base at F8364000, DateStamp 434d5ede"
____
@USN Vet: Looks like this computer is actually a Windows XP Media Center Edition, is a Windows XP Home, or Professional disk still compatible with it?

#6 abauw

abauw

  • Members
  • 951 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kebun Kelapa
  • Local time:02:08 AM

Posted 30 July 2011 - 04:06 PM

do you have Windows Installation CD?

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,387 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:08 PM

Posted 30 July 2011 - 07:00 PM

<<I'm in the process of trying to repair my good friend's laptop. It's a Compaq: Windows XP home, that's all I know.>>

Your repair options are limited intentionally...by the system manufacturer.

If you don't have a MS Genuine XP CD, you may have to use the restore partition (which is normal fare for Compaq laptops).

STOP: 0x00000050 is a pretty generic error, in this case it does point to iastor.sys, an Intel driver (when legitimate).

it would be useful to know the particular laptop model.

Louis

#8 catnapgood

catnapgood
  • Topic Starter

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Oregon
  • Local time:11:08 AM

Posted 30 July 2011 - 08:05 PM

<<I'm in the process of trying to repair my good friend's laptop. It's a Compaq: Windows XP home, that's all I know.>>

Your repair options are limited intentionally...by the system manufacturer.

If you don't have a MS Genuine XP CD, you may have to use the restore partition (which is normal fare for Compaq laptops).

STOP: 0x00000050 is a pretty generic error, in this case it does point to iastor.sys, an Intel driver (when legitimate).

it would be useful to know the particular laptop model.

Louis

There are two stickers on the back.
The Validation Windows Code, looks like it is A Windows XP Media Center Edition 2005. (My bad for assuming it was an XP home.) Is Media Center compatible with the XP Home disk?
What is the restore partition? Can I possibly still access it?

Then, Product: Presario V600
s/n: CNF63513RW
HP, designed by Hewlett Packard.

#9 catnapgood

catnapgood
  • Topic Starter

  • Members
  • 55 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Oregon
  • Local time:11:08 AM

Posted 01 August 2011 - 10:27 PM

Looks like the issue is a corrupted hard drive. Thank you for all of the help! It means a lot! : )

#10 hamluis

hamluis

    Moderator


  • Moderator
  • 55,387 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:08 PM

Posted 02 August 2011 - 07:20 AM

I see no v600 laptop, but I do see a Presario V6000 model.

http://h10025.www1.hp.com/ewfrf/wc/product?product=3177516&lc=en&cc=us&dlc=en&lang=en&cc=us

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users