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Possible google redirect and windows defender virus


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7 replies to this topic

#1 amarc537

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Posted 30 July 2011 - 01:04 AM

Hello,

I am running Windows 7 Premium, 64 bit operating system. I use Internet Explorer.

Several days ago I began to get redirected from my google search results. This problem was sporadic and didn't happen with every link. When I realized what was happening I did a system restore (restore point about a week ago) and the redirects stopped completely. Earlier tonight, I was opening a link in google when all IE tabs suddenly closed. The screen went black for a moment and when I tried to open IE again several Windows defender windows opened and a scan started running. Then several more windows popped up saying that the computer was infected. I tried to open IE again, but no joy. I went to system restore and restored to an even earlier point (about a month ago). The restore was successful and I immediately downloaded the latest version of AVG and ran a full scan--no threats were found. Right now, the computer seems to be fine and everything looks to be in working order, but I'm concerned that all is not as it appears. Something similar happened to me in April. I ended up having to trash my old laptop and purchase this one.

I'm not computer savvy at all and, since this computer is new, I have no problems restoring it to factory settings (in fact I would prefer this); however, I'm concerned that this might not solve the problem as I have read that some viruses and malware can survive a complete restore.

Any help with this would be greatly appreciated. It would be great if someone could tell me if a factory restore would be successful in eliminating any remaining problems or, if not, help me to determine if there is still a hidden problem with my computer.

Thanks in advance.

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#2 boopme

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Posted 30 July 2011 - 10:16 AM

Hello, lets do these and see if anything remains.

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.


Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 30 July 2011 - 10:17 AM.

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#3 amarc537

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Posted 30 July 2011 - 01:58 PM

Thanks for your quick response! I really appreciate all your help.

Okay, aside from running a little slower than usual, computer seems to be behaving normally (IE working, no redirects, ect), but I do have some concerns.

I followed your instructions (logs posted below) and everything went fine until the SAS was complete. I made sure all the items in the scan summary box were checked and clicked next. It appeared that SAS was removing and quarantining the infected items, but I don't think that the "Quarantine and Removal is Complete" notification appeared. Instead I was just asked if I wanted to reboot the system and I clicked "yes". The instructions did not indicate whether or not I needed to reboot in safe or normal mode, so the system rebooted in normal mode ( I appologize if I screwed something up here). Everything seemed fine except that an SAS warning about a change on my homepage kept popping up. I eventually allowed the change and then checked to see if the page had actually changed, it had not. (I think it might be a weird fluke b/c MSN is my homepage and its content changes all the time.) Anyways, I went to launch SAS and nothing happened. When I right clicked on the icon to force it to open I got a message saying that Windows Explorer was not responding. I tried several times and eventually gave up and rebooted the system in safe mode. Once in safe mode I had no problems opening SAS. I launched the program and copied the log. However, I was concerned when I went into the quarantine vault and discovered that there was nothing in there. Does that mean that the threats found in the previous scan were not quarantined and are still on my computer or is it possible that the infected files were removed completely rather than quarantined? I'm also concerned that SAS won't launch in normal mode. After saving the log, I exited SAS and rebooted the system in normal mode, downloaded and ran MBAM.

Here are the logs:

Rkill was run on 07/30/2011 at 12:18:42.
Operating System: Windows 7 Home Premium


Processes terminated by Rkill or while it was running:



Rkill completed on 07/30/2011 at 12:18:44.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/30/2011 at 01:42 PM

Application Version : 4.56.1000

Core Rules Database Version : 7491
Trace Rules Database Version: 5303

Scan type : Complete Scan
Total Scan Time : 01:09:08

Memory items scanned : 388
Memory threats detected : 0
Registry items scanned : 12084
Registry threats detected : 0
File items scanned : 162952
File threats detected : 182

Adware.Tracking Cookie
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@anrtx.tacoda[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@ad.wsod[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@thefind[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@doubleclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@mediaserver.salliemae[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@invitemedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@imrworldwide[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@segment-pixel.invitemedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@tacoda.at.atwola[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@fastclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@ads.undertone[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@collective-media[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@questionmarket[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@at.atwola[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@adbrite[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@atdmt[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\adriana@ad.yieldmanager[2].txt
ads2.msads.net [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
convoad.technoratimedia.net [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
files.youporn.com [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
ia.media-imdb.com [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
msnbcmedia.msn.com [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
s0.2mdn.net [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
secure-us.imrworldwide.com [ C:\Users\Adriana\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\59QCVLX4 ]
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@247realmedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@2o7[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@a1.interclick[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ad.doubleclick[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ad.wsod[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ad.yieldmanager[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ad.yieldmanager[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adbrite[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adinterax[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adnetxchange[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads-vrx.adbrite[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.bleepingcomputer[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.chathaminfo[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.collegeconfidential[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.cpxadroit[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.intergi[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.monster[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.pointroll[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.pubmatic[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.react2media[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.undertone[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ads.youporn[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adserver.adtechus[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adserving.autotrader[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@advertising[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@adxpose[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@apmebf[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@app.insightgrit[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ar.atwola[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@at.atwola[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@atdmt[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@atwola[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@avgtechnologies.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@beacon.dmsinsights[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@bs.serving-sys[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@burstbeacon[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@burstnet[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@casalemedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@cdn1.trafficmp[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@citi.bridgetrack[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@clickbooth[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@cn.clickable[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@collective-media[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@content.yieldmanager[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@content.yieldmanager[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@counter.surfcounters[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@csm.rotator.hadj7.adjuggler[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@d.mediaforge[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@dc.tremormedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@dealtime[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@dmtracker[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@doubleclick[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@e-2dj6wfk4ondzcho.stats.esomniture[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@e-2dj6wmkiwhcziao.stats.esomniture[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ehg-nelnetinc.hitbox[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ero-advertising[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@eyewonder[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@fastclick[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@findlaw[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@g-pixel.invitemedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@geconsumerfinance.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@gotacha.rotator.hadj7.adjuggler[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@gotacha.rotator.hadj7.adjuggler[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@hearst.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@hearstmagazines.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@hitbox[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@hpi.rotator.hadj7.adjuggler[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@imrworldwide[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@in.getclicky[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@indieclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@insightexpressai[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@interclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@invitemedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@jmp.clickbooth[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@kontera[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@legolas-media[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@lfstmedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@linksynergy[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@liveperson[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@liveperson[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@lucidmedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@lucidmedia[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@lucidmedia[4].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@maleencounterboston[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@media.adfrontiers[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@media.baa[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@media.fastclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@media2.legacy[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@media6degrees[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mediabrandsww[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mediafire[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mediaforge[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mediaplex[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mediaserver.salliemae[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@mm.chitika[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@movieticketscom.122.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@msnbc.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@msnportal.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@naked[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@network.realmedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@newyorkandcompany.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@nextag[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@optimize.indieclick[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@overture[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@pointroll[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@pro-market[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@questionmarket[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@r1-ads.ace.advertising[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@realmedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@revenue[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@revsci[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@rotator.adjuggler[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@rotator.hadj7.adjuggler[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@ru4[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@segment-pixel.invitemedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@serving-sys[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@sftrack.searchforce[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@sixapart.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@solvemedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@specificclick[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@specificmedia[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@stat.dealtime[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@statcounter[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@stats.paypal[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@stats.townnews[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@statse.webtrendslive[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@steelhousemedia[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@surveymonkey.122.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@tacoda.at.atwola[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@thefind[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@track.bestbuy[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@trafficking.nabbr[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@trafficmp[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@traveladvertising[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@tribalfusion[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@usnews.122.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@viacom.adbureau[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@visitnewengland.advertserve[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@warnerbros.112.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@wwf.122.2o7[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.burstbeacon[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.burstnet[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.clickmanage[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.googleadservices[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.googleadservices[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.googleadservices[3].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.googleadservices[4].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.googleadservices[5].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.mediafire[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.pstats[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@www.youporn[1].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@yieldmanager[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@youporn[2].txt
C:\Users\Adriana\AppData\Roaming\Microsoft\Windows\Cookies\Low\adriana@zedo[1].txt

Trojan.Agent/Gen-IExplorer[Fake]
C:\USERS\ADRIANA\APPDATA\LOCAL\TEMP\RARSFX0\NIRD\IEXPLORE.EXE

Trojan.Agent/Gen-PEC
C:\USERS\ADRIANA\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\EXPLORER.EXE

Trojan.Agent/Gen-FraudLoad
C:\USERS\ADRIANA\APPDATA\LOCAL\VKA.EXE


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7328

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

7/30/2011 2:28:02 PM
mbam-log-2011-07-30 (14-28-02).txt

Scan type: Quick scan
Objects scanned: 167918
Time elapsed: 4 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Again, thanks for all your help. Should I be concerned about the SAS issues?

Edited by amarc537, 30 July 2011 - 02:23 PM.


#4 boopme

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Posted 30 July 2011 - 06:31 PM

Hello, rebooting after malware rmoval is always good,just like after installing or removing an application. There where registry changes made and they need to be sorted with the boot. So I feel that is what happened here.

Some lowness after removal is also common and should be temporary.

Lets be sure though nothing was or is left behind.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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#5 amarc537

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Posted 31 July 2011 - 10:07 AM

Hello again,

I ran the ESET OnlineScan. No malware was found and no log was produced. The computer appears to be back to normal as well and I haven't had any issues since I originally posted on Friday night. I just have a couple of questions I was hoping you could answer.

1. What can I do to better protect my computer in the future? I have AVG, but is there a different Anti-virus that I should be using? Also, I have read in some posts here that viruses exploit computers that need to update some of their programs (like Java and Adobe); how would I know if those programs are out of date?
2. Should I leave Rkill and MBAM on my computer or is it safe to remove them? (I know that both made changes to the registry so I wasn't sure if removing them would cause damage)

I really want to thank you for all of your help. I appreciate everything you were able to do for me and how simple you made the process. Again, thank you!

#6 boopme

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Posted 31 July 2011 - 05:19 PM

Hello. keep windows and apps updated especially critical and security updates.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.


I am not much of an AVG fan,,, I prefer either AntiVir or Avast free.. Or ESET or Kasperky paid.
Keep MBAM and update and scan weekly. Rkill has to be updated/redownloaded before every use.
The free apps can be found here in our list.
http://www.bleepingcomputer.com/forums/topic366982.html
.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:

Edited by boopme, 31 July 2011 - 05:22 PM.

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#7 amarc537

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Posted 01 August 2011 - 02:55 PM

Hi,

Thanks for the advice. I am going to check out the other antivirus programs you mentioned and create a new restore point as soon as I'm done posting this.

Here are the contents of the log:


Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 22
Adobe Flash Player
Adobe Reader 9.3.3 MUI
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````

#8 boopme

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Posted 01 August 2011 - 09:20 PM

Also update Java and ADobe Reader. before the restore point.



Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


Similarly Update to Adobe Reader X (10.1.0)
Note UN check the box so you do not install the toolbar,unless you really want it..

Free! Google Toolbar search Google from any web page, block pop-ups

Yes, install Google Toolbar - optional

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