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Infected with malware can not run files


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22 replies to this topic

#1 nnb2011

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Posted 29 July 2011 - 06:32 PM

Help to remove virus and malware infected the computer. Can't even run the system in Safe Mode or any mode other than normal boot.

DDS inline:
==============
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by recover at 20:33:21 on 2011-07-28
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1389 [GMT -5:00]
.
FW: COMODO Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CRYPTOCard EUS\bin\eus.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdlserv.exe
C:\WINDOWS\system32\lxdlcoms.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\inetsrv\DavCData.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\dfsvc.exe
C:\DOIT\ChromeSetup.exe
C:\DOCUME~1\recover\LOCALS~1\Temp\GUM1A.tmp\GoogleUpdate.exe
C:\Documents and Settings\recover\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\recover\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\recover\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\REGSVR32.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\Installer\MSI63.tmp
.
============== Pseudo HJT Report ===============
.
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
mURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: BHOManager Class: {474264bc-9571-47c1-85b9-780f756dc9ce} - c:\windows\system32\BHOManager.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: {AD5BD51E-8705-43AE-AB93-D78969CB254A} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {fa0d4b21-d7c2-4e2d-ab9e-50edaf170bd2} - No File
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Google Update] "c:\documents and settings\recover\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [lxdlamon] "c:\program files\lexmark 7500 series\lxdlamon.exe"
mRun: [Lexmark 7500 Series Fax Server] "c:\program files\lexmark 7500 series\fm3032.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{3e5562ed-69ab-4cec-91e2-64e18ec5acc6}\Icon3E5562ED7.ico
mPolicies-system: EnableLUA = 0 (0x0)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213050334203
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220285731921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {983A9C21-8207-4B58-BBB8-0EBC3D7C5505} - hxxps://amer-ml34.amer.csc.com/dwa8W.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{F3407E1E-AED4-4A98-B0B0-B9D4709AB2F8} : DhcpNameServer = 192.168.1.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\guard32.dll c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: ShHook Class: {a5949e07-8536-4625-a3d0-2dd83f559990} - c:\windows\system32\ShellHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {4E90AD03-7AA2-462A-A792-A393C270ACED} - regedit.exe /s "c:\support\lotusbak\HKCU-cleanup.reg"
.
============= SERVICES / DRIVERS ===============
.
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2010-2-1 25160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-12 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 cc-eus;CRYPTOCard EUS;c:\program files\cryptocard eus\bin\eus.exe [2005-1-24 65536]
R2 lxdl_device;lxdl_device;c:\windows\system32\lxdlcoms.exe -service --> c:\windows\system32\lxdlcoms.exe -service [?]
R2 lxdlCATSCustConnectService;lxdlCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdlserv.exe [2008-12-13 99248]
R2 paldrv;paldrv;c:\windows\system32\pal_drv.sys [2008-6-9 5536]
R3 asc3360pr;asc3360pr;\??\c:\windows\system32\drivers\pppoor.sys --> c:\windows\system32\drivers\pppoor.sys [?]
S3 amsint32;amsint32;\??\c:\windows\system32\drivers\pppoor.sys --> c:\windows\system32\drivers\pppoor.sys [?]
S3 OracleOraDb10g_home1TNSListener;OracleOraDb10g_home1TNSListener;c:\oracle\product\10.2.0\db_1\bin\tnslsnr --> c:\oracle\product\10.2.0\db_1\bin\TNSLSNR [?]
S3 OracleServiceORCL;OracleServiceORCL;c:\oracle\product\10.2.0\db_1\bin\oracle.exe orcl --> c:\oracle\product\10.2.0\db_1\bin\ORACLE.EXE ORCL [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2003-8-28 189792]
S4 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2010-2-1 797360]
S4 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2010-2-1 134344]
S4 OracleJobSchedulerORCL;OracleJobSchedulerORCL;c:\oracle\product\10.2.0\db_1\bin\extjob.exe orcl --> c:\oracle\product\10.2.0\db_1\bin\extjob.exe ORCL [?]
.
=============== Created Last 30 ================
.
2011-07-26 12:44:18 -------- d-----w- c:\documents and settings\recover\application data\SUPERAntiSpyware.com
2011-07-26 12:44:09 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-07-24 23:37:31 103140 ----a-w- C:\fnpv.exe
2011-07-24 14:59:26 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-07-24 13:30:02 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-07-24 13:18:42 -------- d-----w- c:\documents and settings\recover\local settings\application data\ArcSoft
2011-07-24 13:17:58 -------- d-----w- c:\documents and settings\recover\application data\Malwarebytes
2011-07-23 12:23:16 -------- d-----w- C:\DOIT
2011-07-23 00:25:39 -------- d-----w- c:\documents and settings\recover\local settings\application data\Adobe
2011-07-22 23:59:31 -------- d-----w- c:\documents and settings\recover\local settings\application data\Deployment
2011-07-22 23:54:46 -------- d-----w- c:\documents and settings\recover\local settings\application data\Google
.
==================== Find3M ====================
.
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 20:34:00.76 ===============

-nnb

File size was too large. Split into two files ark_1.txt ark_2.txt.

-nnb

File is too large to attach. Zip file attached.

-nnb

Hi,

The original post [in AII] started from http://www.bleepingcomputer.com/forums/topic410770.html

-nnb

Merged 4 posts. ~ OB

Attached Files


Edited by Orange Blossom, 05 August 2011 - 12:24 AM.


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#2 HelpBot

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Posted 08 August 2011 - 08:25 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on http://www.bleepingcomputer.com/logreply/411971 and follow the instructions there. If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

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Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 nnb2011

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Posted 08 August 2011 - 06:51 PM

Hi,
The system has not been used since the last scan was done. System requires help to cleanup malware or any other virus. Please let me know how to proceed further.
-nnb

Edited by nnb2011, 08 August 2011 - 06:51 PM.


#4 Elise

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Posted 10 August 2011 - 03:48 AM

Hello, lets see if we can find out a bit more about what is causing this problem.

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


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#5 nnb2011

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Posted 10 August 2011 - 08:26 PM

Hi,

The combofix log is capture.

-nnbAttached File  ComboFix.txt   15.03KB   2 downloads

#6 Elise

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Posted 11 August 2011 - 07:27 AM

Hi again,

Please click HERE to download Kaspersky Virus Removal Tool (click on the Download link for Version 11).
NOTE. This is quite large file, so be patient.

  • Double click on the file you just downloaded and let it install.
  • It will install to your desktop (be patient; it may take a while).
  • Accept license agreement and click "Start" button.
  • Click on Settings button Posted Image
    • In Scan scope leave pre-checked items as they're and also checkmark My Computer
    • In Actions checkmark Select action: (disinfect; delete if disinfection fails) instead of preselected Prompt on detection
  • Click on Automatic Scan tab and then click on Start scanning button.
  • Before it is done it may prompt for action regardless of the setting so choose delete if prompted.
  • When the scan is done NO log will be produced.
  • Click on Report button Posted Image then on Automatic Scan report tab.
  • Right click anywhere within right pane, click Select All then right click again and click Copy.
  • This will copy the items that it found to the clipboard you can then open notepad (go to start then run then type in notepad) and choose paste to paste the contents into Notepad.
  • You can save this on the desktop.
  • Post the contents of the document in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 nnb2011

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Posted 11 August 2011 - 08:36 AM

Couldn't able to download AV software from Kaspersky as site doesn't open. Please provide if there is an alternative tool.
-nnb

Edited by nnb2011, 11 August 2011 - 08:37 AM.


#8 Elise

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Posted 11 August 2011 - 09:04 AM

Try to download it in Safe Mode with networking.

regards, Elise


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#9 nnb2011

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Posted 12 August 2011 - 08:12 AM

Hi Elise,
Got a blue screen on SafeMode with Networking option:
Reasons to failure:
Remove virus, run chkdsk /f option.
Even I selected chkdsk from C drive it completed on restart. However still it stops at blue screen in SafeMode.
Any other alternative is appreciated.
-nnb

#10 Elise

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Posted 12 August 2011 - 08:20 AM

I see signs of a file infector here, but I want to confirm that first, which is why I asked you to run kaspersky AVP.

Please run the following steps, then try Safe Mode again.

Please download SafeBootKeyRepair.exe by sUBs to repair Safe Mode.

http://download.bleepingcomputer.com/sUBs/...otKeyRepair.exe

To run SafeBootKeyRepair.exe:
1. Close all programs/windows so that you have nothing open and are at your Desktop.
2. Double-click the SafeBootKeyRepair.exe file.
When finished, it shall produce a log for you.
3. Post the entire contents of C:\SafeBoot_Repair.txt in your next reply.

regards, Elise


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#11 nnb2011

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Posted 12 August 2011 - 08:37 AM

Got the log from safebootkey reapari.
=================
Reg export of SafeBoot key after repair:
========================

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot]
"AlternateShell"="cmd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\399T0]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PEVSystemStart]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="Human Interface Devices"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\399T0]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AFD]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Browser]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Dhcp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DnsCache]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ip6fw.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ipnat.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanServer]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanWorkstation]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LmHosts]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Messenger]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS Wrapper]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Ndisuio]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOS]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOSGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBT]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetDDEGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetMan]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Network]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetworkProvider]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NtLmSsp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PEVSystemStart]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP_TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpcdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpwd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdsessmgr]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SharedAccess]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Streams Drivers]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Tcpip]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdpipe.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdtcp.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\termservice]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WZCSVC]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}]
@="Net"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E973-E325-11CE-BFC1-08002BE10318}]
@="NetClient"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}]
@="NetService"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}]
@="NetTrans"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="Human Interface Devices"

========================

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\399T0
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\PEVSystemStart
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\procexp90.Sys
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\Wdf01000.sys
=================
Thanks,
-nnb

#12 Elise

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Posted 12 August 2011 - 08:54 AM

Does safe mode work now?

regards, Elise


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#13 nnb2011

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Posted 12 August 2011 - 06:21 PM

It didn't help either, same blue screen.
-nnb

#14 Elise

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Posted 13 August 2011 - 02:17 AM

See if you can run the following.

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#15 nnb2011

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Posted 13 August 2011 - 09:19 AM

Sorry this didn't even work as IE couln't able to open the link.
-nnb




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