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Help Please - New Member with Malware


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2 replies to this topic

#1 theboss4

theboss4

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Posted 29 July 2011 - 04:24 PM

While running Kaspersky Pure my computer has been infected with trojans. I ran Hitman Pro and the following were detected and supposedly deleted: Tdawea.exe-Malware; Install.48596[1].exe-Malware; takeown1.exe-Trojan; spoolsv.exe-Suspicious; Tbf.exe-Malware; install-1.exe-Trojan. I have tried to run Kaspersky, but it will not scan all the way through. Kaspersky detected Trojan.win21Qhost.nkw; when I contacted their tech support, I was told "The type of malware that you currently have on the computer is new and we do not have a threat signature to address the infection yet".

I have dl ComboFix, but not run it and have read the preparation guide. Any help would be greatly appreciated

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#2 CatByte

CatByte

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Posted 30 July 2011 - 03:46 PM

Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

CatByte

    bleepin' tiger


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Posted 04 August 2011 - 03:06 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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