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Seriously Need Help


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#1 RizaHawkeye

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Posted 28 July 2011 - 06:23 PM

I started a topic in the "Am I infected? What do I do?" section and was told to move here, so I assume I'm in quite a bit of trouble! =(

I cannot run any anti-malware/spyware/virus programs. Any time I run them, they shut down on their own and the .exe file is deleted. I can't even use GMER!

I have attached the log from DDS and the link to my previous topic. Someone please help me! I really need it!

As a sidenote, I had my computer in Safe Mode after I realized there was a problem, but my mom's used the computer since then in Normal Mode.

http://www.bleepingcomputer.com/forums/topic410776.html

Attached Files


Edited by RizaHawkeye, 28 July 2011 - 06:25 PM.


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#2 CatByte

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Posted 30 July 2011 - 08:55 AM

Hi,

can you run DDS and post a fresh log thanks

then run the following:

Download FixTDSS and save it to your desktop.

Double click on the FixTDSS.exe icon to run it.

Click the "I Accept" button, then the "Proceed" button to begin

The tool will restart your computer automatically - click OK to allow it to do so

The tool will begin it's scan on reboot > click "run" to begin

It will report if an infected MBR is found > click the "repair" button

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

CatByte

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Posted 04 August 2011 - 03:06 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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