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Startup Programs problem


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#1 drummondo

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Posted 28 July 2011 - 04:42 PM

Hi there,

I have a computer running Windows Vista Business Service Pack 1.

Every time I start the computer up, an Internet Explorer window, a blank Open Office text document and a blank Open Office spreadsheet will open automatically.

None of these programs are in the Startup folder in the Start Menu Programs.

I've also ran msconfig and there is no sign of any of these programs under the Startup tab.

I've ran a HijackThis scan and there is also no mention of these programs in the logs section relating to startup programs.

I'm stumped.

Cheers,

Mike.

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#2 Broni

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Posted 28 July 2011 - 06:04 PM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Attach the file to your next reply.

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#3 drummondo

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Posted 28 July 2011 - 06:17 PM

See attached.

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#4 Broni

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Posted 28 July 2011 - 06:55 PM

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

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#5 drummondo

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Posted 28 July 2011 - 10:10 PM

No, it doesn't happen with all of that disabled.

#6 Broni

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Posted 28 July 2011 - 10:27 PM

You'll have to investigate now.
Grab a cup of coffee and be patient :)

Go back to "msconfig" and re-enable ONE of the services you just disabled.
Restart computer.
No problem?
If so, re-enable next service.
Restart computer.....and so on, until you'll find the culprit.
When you're done with services and still no problem start re-enabling startups one by one.

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#7 drummondo

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Posted 28 July 2011 - 10:29 PM

Awesome. See you in about two weeks! Thanks for the help so far mate :)

Mike.

#8 Broni

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Posted 28 July 2011 - 10:32 PM

Hahaha....

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