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itunes wont uninstall or repair

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#1 Aunt Sis

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Posted 28 July 2011 - 04:19 PM

My itunes will not uninstall nor will it allow me to redownload it and I need to update my iphone. Do I need top restore my computer to its factory settings and how do I do it? Thank you to ANYONE that can help a computer challenged gal!!

Edited by hamluis, 28 July 2011 - 05:23 PM.
Moved from Cell Phones to Audio/Video Apps.

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#2 hamluis



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Posted 28 July 2011 - 05:22 PM

System manufacture and model?

Have you tried uninstalling...then reinstalling iTunes?


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