The pc specs I have are: Amibios, Pentium dual-core,cpu E6600@3.06 GHz,CPU mem 2048mb (dual) speed 3.31GHz. I have no idea how to fix this. The pc crashed in WIN 7 after accepting updates and WIN XP crashed after upgrading to IE 9.
This pc is set up to dual boot. However, when the pc tries to boot the screen is black with white text and it has these options: WIN 7/64 bit, WIN 7/32 bit and WIN XP earlier version.
No matter which OS I choose, it just loops to windows start-up repair and the results are always windows cannot automatically repair this computer.
Safe mode is not accessible and if it starts to load at all, these errors show-KDCOM.DLL corrupt and SPTD.SYS hit enter shows. I thought I had a bootable WIN XP disk, but it is not. Therefore,I cannot try to do repairs that a way.
I never got the WIN 7/ 64 bit cd, yet it shows as drive "e". Weekly I check for updates on these utilities and then I run CCleaner, Winclean for the registry part and if necessary Road kill then Malwarebytes all in safe mode when it worked.
Here are a few other things I tried and got results from:
*Memory test= passed
*Safe Mode= never happens no matter what OS I choose
*Last known good config= never works
*loops in start-up repair cannot fix issues-no matter what OS choice is made from the black screen
*never tried to disable auto start-up from black screen because I did not understand this option well or even thought it would be a benefit. Any tips would be appreciated.
I am very intimidated by the dual boot and do not know where to begin repairs on this computer. Any tips or tricks would be greatly appreciated.
Edited by hamluis, 28 July 2011 - 11:47 AM.
Moved from XP to Win 7.