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Laptop cd rom disappeared/ presario f700


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#1 acuteunit

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Posted 27 July 2011 - 10:50 PM

I have a Presario f700 I upgraded to win 7 put the disc in the drive it installed, fine then I noticed that in my computer that the cd rom didn't show up windows had an update it updated then rebooted and said that the drivers were installed for the cd rom , then it disapperard again. I did flash the bios it showed up in the device mananger but not in my computer. You think the cd rom is bad or software issue help.

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#2 Allan

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Posted 28 July 2011 - 07:07 AM

WHAT said drivers were installed for the cd rom? I've never seen such a message.

Here are some things you can try (thanks Broni :) ):

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.




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