I'm new to these forums, but I recently had an infection on my computer and asked my friend or help. He told me about this site and so I came here.
Recently my computer got infected with a virus. I know this is vague, but that's the best I can do.
How did this happen?:
It was a pop up from a site I think. I'm not exactly sure because my father was on the computer at the moment.
How do I know?:
Everytime I log in, I get a message from my antivirus, Norton, saying that it has detected: Tidserv Activity 2
Now it gave me step by step instructions on how to get rid of this virus. This can be found here: www.symantec.com/business/security_response/attacksignatures/detail.jsp?asid=23615
I downloaded the program they recommended, I installed, I ran it. But as it stated, I must dissable system restore first. I did that. Now it prompted me to restart my computer. I did that.
Now when it was restarting, I couldn't get back to the password screen. It kept restarting and taking my to a screen asking me to restart in Safe Mode. So I restarted in Safe Mode and I re-ran the program and when it scanned, it prompted me to restart again and so I did. This time it restarted normally. I got on and reenabled System Restore after I ran the scan. When it restarted my computer again, and after I logged in, it gave me the results; it read Tidserv Activity 2: Remove Failed.
Now I wasn't gettinf anymore alerts.. So I got confused and now 2 days later, I went back and I redid the scan because when I logged on today I was Alerted that the Scan Failed.
I went and rescaned and it said, Tidserv Activity 2 removed.
I was puzzled, so I restarted my computer and I was given the same warning...
It is really getting annoying.. I tried step by step instructions and nothing worked..
I'm really sorry if I posted this in the wrong section, but please help me. Also, sorry for the long essay I wrote, but please help!
Operating System: Windows XP Home and Pro.
Thank you! It is much appreciated!
Edited by hamluis, 28 July 2011 - 08:46 AM.
Moved from XP to Am I Infected.