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Cannot open any programs


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4 replies to this topic

#1 rayraydayday

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Posted 27 July 2011 - 07:55 PM

Hi there,

I have not seen any problems for a while until yesterday! A fake Virus scanner popped up again. SO I tried running Malware bytes. The scan starts and then Closes! After that when I click the link to open in I get this error;

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I have been opening other applications that just end up doing the same thing! They start to run and then they close and I can no longer open the program!

I am now running in safe mode to try and troubleshoot this problem. I Uninstalled and reinstalled malwarebytes but I got the same result trying to run it in safe mode! The application opens, then I try to start the scan and it closes and I can no longer open malwarebytes. It gives me the same error above!

I ran rkill.com and rkill.exe a few times and it was closing ouc.exe, but now its not seeing that ouc.exe and its only closing scvhost.exe. Did it clone itself or something?

What is this terrible malware?! Can someone help me? Why the h311 do people make this garbage?

Sorry for my frustration,
Thanks

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#2 Broni

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Posted 27 July 2011 - 09:57 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#3 rayraydayday

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Posted 29 July 2011 - 05:24 AM

Thank you I have followed your instructions and the post is now continuing Here.

#4 Broni

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Posted 29 July 2011 - 10:45 AM

Thank you :)

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#5 boopme

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Posted 29 July 2011 - 01:12 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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