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problems accoured after virus infections


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2 replies to this topic

#1 kalakauva

kalakauva

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Posted 26 July 2011 - 10:03 PM

hi,

My windows xp system is suffering from many problems for last few days..

problems are:
1.no restore points..so cant restore system to older date.
2.getting (personalised setting for search helper) pop up at the start up of the windows.
3.one of the svchost.exe process reaches around 100% CPU usage and about 700MB of memory use when i connect to internet.
4.invalid boot.ini file...loding from C:\winnt message comes everytime at boot-up..
5.hibernate stucks..
6.BROWSER(TRIED IE,FIREFOX,CHROME) REDIRECTES TO SOME WEIRD PAGES WHEN I TRY TO OPEN MICROSOFT SITES....


PLS HELP...

hijack this output:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:37:40 AM, on 2011/07/27
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\winnt\System32\smss.exe
C:\winnt\system32\winlogon.exe
C:\winnt\system32\services.exe
C:\winnt\system32\lsass.exe
C:\winnt\system32\svchost.exe
C:\winnt\System32\svchost.exe
C:\winnt\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\MAINT\sid\disth\DistH.exe
C:\winnt\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Citrix\PNAgent\ssonsvr.exe
C:\Program Files\Symantec\SCS3\Symantec AntiVirus\DefWatch.exe
C:\Program Files\iPass\iPassConnect\iPCAgent.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\StacSV.exe
C:\winnt\system32\svchost.exe
C:\Program Files\Symantec\SCS3\Symantec AntiVirus\Rtvscan.exe
C:\winnt\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\CyberArmor\casvc.exe
C:\PROGRA~1\CYBERA~1\pcs.exe
C:\PROGRA~1\CYBERA~1\pcshelp.exe
C:\winnt\Explorer.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\winnt\system32\rundll32.exe
C:\PROGRA~1\Symantec\SCS3\SYMANT~1\VPTray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberArmor\pcshelp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\winnt\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\winnt\system32\taskmgr.exe
C:\winnt\System32\svchost.exe
E:\HBCD\HBCDMenu.exe
C:\winnt\explorer.exe
C:\winnt\System32\svchost.exe
C:\DOCUME~1\saumilp\LOCALS~1\Temp\HBCD\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxyconf/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=192.168.90.3:8080;gopher=192.168.90.3:8080;http=192.168.90.3:8080;https=192.168.90.3:8080
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {140BD8E3-C167-11D4-B4A3-080000180323} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Symantec\SCS3\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [updcauser] C:\Program Files\CyberArmor\updca.bat
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CyberArmorHelper] C:\Program Files\CyberArmor\pcshelp.exe -check
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\winnt\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [] 
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [Profiler] C:\CONFIGS\PROFILER.CMD (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [Profiler] C:\CONFIGS\PROFILER.CMD (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINNT\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{592761ED-4CDE-4987-9F3A-8FF536B65CD7}: NameServer = 192.168.1.1,208.67.222.222,208.67.220.220
O20 - AppInit_DLLs: cahooknt.dll
O20 - Winlogon Notify: termsvces - ter1mw32.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\winnt\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\winnt\system32\browseui.dll
O23 - Service: BBDistHandler - IBM - C:\MAINT\sid\disth\DistH.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CyberArmor Run Service (CyberArmorRunService) - InfoExpress - C:\Program Files\CyberArmor\casvc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec\SCS3\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPassConnectEngine - iPass - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPCAgent - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPCAgent.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINNT\system32\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec\SCS3\Symantec AntiVirus\Rtvscan.exe
O23 - Service: User Profile Hive Cleanup (UPHClean) - Windows ® Codename Longhorn DDK provider - C:\Program Files\UPHClean\uphclean.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 9657 bytes



PLS HELP.......

pls help someone..

EDIT: Please be patient. There are over 500 unanswered topics in this forum at present and the current average wait time to receive help is 18 days. ~Budapest

Edited by Budapest, 27 July 2011 - 08:44 PM.


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Posted 05 August 2011 - 10:05 PM

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