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Dell Laptop


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#1 kmad61

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Posted 26 July 2011 - 03:22 PM

Have a Dell laptop with Win7 installed,This crashed and will not boot up,error message is (windows failed to start,recent hardware or software changes may be the cause).Laptop will not boot to system repair,safe mode or last known config.I dont have any disc's for this laptop.I need some help !

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#2 computerxpds

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Posted 26 July 2011 - 03:26 PM

I would get a windows 7 disc for it. Did it come with windows 7 installed? If it did call dell and see how much they would charge you for a new disc. Did you install any new software or hardware before it did this?
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#3 kmad61

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Posted 26 July 2011 - 04:08 PM

Came with win7 installed,This is not my machine so dont know total story.

#4 kmad61

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Posted 26 July 2011 - 04:37 PM

What about formatting the laptop and installing Xp pro.The owner has nothing of value on the drive so switching over would be an option.

#5 computerxpds

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Posted 26 July 2011 - 04:40 PM

If the drivers support xp and you have a valid license for xp then I guess that would be good but I must stress you should put win 7 on it with a valid license so that you know all of the drivers will be there and will work.
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