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Antivirus keeps picking up qdv32.exe


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12 replies to this topic

#1 sadj2885

sadj2885

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Posted 26 July 2011 - 11:51 AM

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Run by psadej at 11:01:05 on 2011-07-26
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3063.1992 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec AntiVirus\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\WINDOWS\system32\ccmsetup\ccmsetup.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TriActive\MicroAgent\bin\ma.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\qdv32.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\avifile32.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox1.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Windows Internet Explorer provided by Browser Provided by BRMC
uStart Page = hxxp://www.bergenregional.com
uDefault_Page_URL = hxxp://www.bergenregional.com
mDefault_Page_URL = hxxp://www.bergenregional.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10q_Plugin.exe -update plugin
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
uPolicies-explorer: DisallowRun = 1 (0x1)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
uPolicies-system: NoColorChoice = 0 (0x0)
uPolicies-system: NoSizeChoice = 0 (0x0)
uPolicies-system: NoVisualStyleChoice = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: flightsim.com
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1287419599720
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 10.99.13.200 10.99.13.202
TCP: Interfaces\{B888AFA0-4119-4843-BA24-CC48774D52F7} : DhcpNameServer = 10.99.13.200 10.99.13.202
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\psadej\application data\mozilla\firefox\profiles\cozns8iq.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.50917.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
.
============= SERVICES / DRIVERS ===============
.
R0 tdrpman251;Acronis Try&Decide and Restore Points filter (build 251);c:\windows\system32\drivers\tdrpm251.sys [2011-3-21 902432]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2011-3-21 2326920]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-12-6 108392]
R2 ccmsetup;ccmsetup;c:\windows\system32\ccmsetup\ccmsetup.exe [2010-1-6 271224]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-12-6 108392]
R2 MA;TriActive MicroAgent;c:\program files\triactive\microagent\bin\ma.exe [2010-10-20 1581056]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-10-25 366640]
R2 SmcService32;Symantec Management Client ;c:\windows\system32\qdv32.exe [2011-7-22 802304]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec antivirus\Rtvscan.exe [2010-12-6 1831024]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2011-3-21 159168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-13 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-10-25 22712]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110725.037\NAVENG.SYS [2011-7-26 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110725.037\NAVEX15.SYS [2011-7-26 1542392]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-12-6 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-10-25 41272]
S3 OKI OPHC DCS Loader;OKI OPHC DCS Loader;c:\windows\system32\spool\drivers\w32x86\3\OPHCLDCS.EXE [2005-5-10 24576]
S3 smodrc;smodrc;c:\program files\triactive\microagent\bin\winvnc.exe [2010-10-20 1585152]
.
=============== File Associations ===============
.
regfile=regedit.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-07-22 16:11:08 802304 ------w- c:\windows\system32\qdv32.exe
2011-07-22 13:17:47 -------- d-----w- c:\program files\Trend Micro
2011-07-18 15:09:02 -------- d-----w- c:\windows\pss
2011-07-18 13:55:10 0 ---ha-w- c:\documents and settings\psadej\urxfcgipva.tmp
2011-07-18 13:10:13 574976 ----a-w- c:\windows\system32\avifile32.exe
.
==================== Find3M ====================
.
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-20 18:24:56 58904 ----a-w- c:\windows\system32\sysfolderazipcnt.dll
2011-06-20 18:24:56 58904 ----a-w- c:\windows\system32\azipcontmn.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-18 16:04:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
============= FINISH: 11:01:28.28 ===============

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 29 July 2011 - 07:25 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 sadj2885

sadj2885
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Posted 01 August 2011 - 07:50 AM

Combofix log attached.

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 01 August 2011 - 08:46 AM

submit a file to virustotal for analysis
  • Use the browse button on that page to navigate to the location of the file to be scanned.
  • In the right hand panel,
  • click on the file c:\windows\system32\avifile32.exe
  • then click the open button.
  • The file will now be displayed in the submit box.
  • Scroll down a bit and click "send file", wait for the results
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Once scanned, copy and paste the link to the results page in your next reply.


Make sure you have copied and saved the results before continuing.

Do the same for the following files

c:\windows\system32\sysfolderazipcnt.dll
c:\windows\system32\azipcontmn.dll

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 sadj2885

sadj2885
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Posted 01 August 2011 - 03:02 PM

http://www.virustotal.com/file-scan/report.html?id=a1356e945759f91a5812334a6fc700d11be1ad7a96462830ff8e961c91053df6-1312227871

http://www.virustotal.com/file-scan/report.html?id=07fa7d2e5143a28117f27ca79642679eb181f9063277fa88cfb696029bd0da73-1312228578

http://www.virustotal.com/file-scan/report.html?id=07fa7d2e5143a28117f27ca79642679eb181f9063277fa88cfb696029bd0da73-1312228644

#6 CatByte

CatByte

    bleepin' tiger


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Posted 01 August 2011 - 03:08 PM

Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic411347.html/page__pid__2355430#entry2355430

Collect::
c:\windows\system32\avifile32.exe

DDS::
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: flightsim.com
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: hitouchservices.com\orders
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: hitouchservices.com\orders
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 sadj2885

sadj2885
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Local time:03:30 AM

Posted 02 August 2011 - 01:55 PM

ComboFix 11-08-02.02 - psadej 08/02/2011 10:50:30.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3063.2109 [GMT -4:00]
Running from: c:\documents and settings\psadej\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\psadej\Desktop\CFScript.txt
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.
file zipped: c:\windows\system32\avifile32.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\avifile32.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-07-02 to 2011-08-02 )))))))))))))))))))))))))))))))
.
.
2011-07-28 20:29 . 2011-07-28 20:29 -------- d-sh--w- c:\documents and settings\Administrator.BRMC\PrivacIE
2011-07-22 13:17 . 2011-07-22 13:17 -------- d-----w- c:\program files\Trend Micro
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-06 23:52 . 2010-10-25 19:51 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52 . 2010-10-25 19:51 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-20 18:24 . 2011-06-20 18:24 58904 ----a-w- c:\windows\system32\sysfolderazipcnt.dll
2011-06-20 18:24 . 2011-06-20 18:24 58904 ----a-w- c:\windows\system32\azipcontmn.dll
2011-06-02 14:02 . 2008-04-14 05:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-18 16:04 . 2011-05-18 15:02 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-24 12:15 . 2011-05-09 13:13 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2009-09-14 . 362BC5AF8EAF712832C58CC13AE05750 . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((( SnapShot@2011-08-01_12.47.04 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-08-02 15:46 . 2011-08-02 15:46 32768 c:\windows\Temp\Temporary Internet Files\Content.IE5\index.dat
+ 2011-08-02 14:55 . 2011-08-02 14:55 16384 c:\windows\Temp\Perflib_Perfdata_26c.dat
+ 2011-08-02 14:55 . 2011-08-02 14:55 16384 c:\windows\Temp\Perflib_Perfdata_1b0.dat
+ 2011-08-02 15:46 . 2011-08-02 15:46 16384 c:\windows\Temp\History\History.IE5\index.dat
+ 2011-08-02 15:46 . 2011-08-02 15:46 16384 c:\windows\Temp\Cookies\index.dat
+ 2001-08-23 11:00 . 2011-08-02 14:59 68360 c:\windows\system32\perfc009.dat
- 2001-08-23 11:00 . 2011-07-29 19:58 68360 c:\windows\system32\perfc009.dat
- 2010-12-30 15:23 . 2011-08-01 00:01 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2010-12-30 15:23 . 2011-08-02 00:01 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2010-12-30 15:23 . 2011-08-01 00:01 16384 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2010-12-30 15:23 . 2011-08-02 00:01 16384 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2011-08-02 00:01 . 2011-08-02 00:01 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2010-12-30 15:23 . 2011-08-01 00:01 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2001-08-23 11:00 . 2011-08-02 14:59 435590 c:\windows\system32\perfh009.dat
- 2001-08-23 11:00 . 2011-07-29 19:58 435590 c:\windows\system32\perfh009.dat
- 2011-04-20 20:21 . 2010-09-11 02:32 167936 c:\windows\system32\drivers\wpshelper.sys
+ 2011-04-20 20:21 . 2011-04-22 01:02 167936 c:\windows\system32\drivers\wpshelper.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-02-29 242192]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-10-27 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-10-27 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-10-27 150040]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"RTHDCPL"="RTHDCPL.EXE" [2008-04-10 16861184]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-10-30 1116920]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2009-09-12 5048488]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2009-09-12 357384]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-12-06 115560]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AllAlertsDisabled"=dword:00000001
"TermService"=dword:00000001
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableUnicastResponsesToMulticastBroadcast"= 0 (0x0)
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 tdrpman251;Acronis Try&Decide and Restore Points filter (build 251);c:\windows\system32\drivers\tdrpm251.sys [3/21/2011 10:06 AM 902432]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\Common Files\Acronis\CDP\afcdpsrv.exe [3/21/2011 10:06 AM 2326920]
R2 ccmsetup;ccmsetup;c:\windows\system32\ccmsetup\ccmsetup.exe [1/6/2010 4:22 PM 271224]
R2 MA;TriActive MicroAgent;c:\program files\TriActive\MicroAgent\bin\ma.exe [10/20/2010 10:39 AM 1581056]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [10/25/2010 3:51 PM 366640]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [3/21/2011 10:06 AM 159168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/28/2011 1:31 PM 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [10/25/2010 3:51 PM 22712]
S2 SmcService32;Symantec Management Client ;c:\windows\system32\qdv32.exe --> c:\windows\system32\qdv32.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [12/6/2010 2:23 PM 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [10/25/2010 3:51 PM 41272]
S3 OKI OPHC DCS Loader;OKI OPHC DCS Loader;c:\windows\system32\spool\drivers\w32x86\3\OPHCLDCS.EXE [5/10/2005 6:19 AM 24576]
S3 smodrc;smodrc;c:\program files\TriActive\MicroAgent\bin\winvnc.exe [10/20/2010 10:46 AM 1585152]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bergenregional.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.99.13.200 10.99.13.202
FF - ProfilePath - c:\documents and settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-02 11:46
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ccmsetup]
"ImagePath"="\"c:\windows\system32\ccmsetup\ccmsetup.exe\" /runservice /config:MobileClient.tcf"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2448)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec AntiVirus\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Acronis\Schedule2\schedul2.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\wdfmgr.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\program files\Symantec AntiVirus\SmcGui.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
.
**************************************************************************
.
Completion time: 2011-08-02 11:49:15 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-02 15:49
ComboFix2.txt 2011-08-01 12:48
.
Pre-Run: 212,036,878,336 bytes free
Post-Run: 212,400,820,224 bytes free
.
- - End Of File - - CCAB3BD53B2C9E0A36BAF4561C8F38D2
Upload was successful



Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7356

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/2/2011 11:54:22 AM
mbam-log-2011-08-02 (11-54-22).txt

Scan type: Quick scan
Objects scanned: 182048
Time elapsed: 2 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



ESET

C:\Documents and Settings\psadej\Application Data\Sun\Java\Deployment\cache\6.0\1\532f4a01-6a84f801 Java/Agent.CK trojan
C:\Documents and Settings\psadej\Application Data\Sun\Java\Deployment\cache\6.0\46\316f34ee-59b7b7fd probably a variant of Java/Agent.BR trojan
C:\Qoobox\Quarantine\[4]-Submit_2011-08-02_10.50.24.zip a variant of Win32/Kryptik.QSR trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{921c7d75-57ab-401d-afcd-ab74114ce8b4}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{921c7d75-57ab-401d-afcd-ab74114ce8b4}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{dd51727d-0dff-4519-a317-9d67bafc114c}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{dd51727d-0dff-4519-a317-9d67bafc114c}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{e76ba3dd-2f37-4804-89b2-14868716b1b4}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Application Data\Mozilla\Firefox\Profiles\cozns8iq.default\extensions\{e76ba3dd-2f37-4804-89b2-14868716b1b4}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\psadej\Local Settings\Application Data\Process.exe.vir Win32/PrcView application
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP313\A0051169.exe a variant of Win32/Kryptik.QSR trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP313\A0051352.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP315\A0051624.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP327\A0052898.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP327\A0052899.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP327\A0052900.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{2DA15E98-A4CA-4D81-B6D6-6DBAE52C2203}\RP327\A0052901.exe Win32/PrcView application

#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:02:30 AM

Posted 02 August 2011 - 06:11 PM

Hi,

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 26 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 26 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u26 with JavaFX 1 License Agreement". Click on Continue. The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u26-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 sadj2885

sadj2885
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Local time:03:30 AM

Posted 03 August 2011 - 08:10 AM

Adobe X never worked properly on this PC, it would always freeze when trying to open files. The version I have of Java is required by work related software, therefore I cannot update it as those applications will not work properly. The computer hasn't shown any signs of viruses or malware for a couple of days.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Run by psadej at 9:08:21 on 2011-08-03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3063.1829 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec AntiVirus\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TriActive\MicroAgent\bin\ma.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\ccmsetup\ccmsetup.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox1.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Windows Internet Explorer provided by Browser Provided by BRMC
uStart Page = hxxp://www.bergenregional.com
uDefault_Page_URL = hxxp://www.bergenregional.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: hitouchservices.com\orders
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www
Trusted Zone: akamai.net
Trusted Zone: athenaforum.com\www
Trusted Zone: bergenregional.com
Trusted Zone: bergenregional.com\rhapsody
Trusted Zone: bergenregional.com\webmail
Trusted Zone: berkscredit.com
Trusted Zone: caretrackeronline.com
Trusted Zone: cdc.gov\*.ca
Trusted Zone: cdc.gov\ca
Trusted Zone: collaborationcompass.com
Trusted Zone: controltex.com\bergenregional25375
Trusted Zone: crothall.com
Trusted Zone: crothall.com\teamops
Trusted Zone: docline.gov
Trusted Zone: epocrates.com
Trusted Zone: epocrates.com\online
Trusted Zone: epocratesonline.com\www
Trusted Zone: filesanywhere.com\secure
Trusted Zone: ghginteractive.com
Trusted Zone: ghginteractive.com\www
Trusted Zone: gotoassist.com
Trusted Zone: gotoassist.com\broker
Trusted Zone: hdsmith.com
Trusted Zone: hdsmith.com\www
Trusted Zone: hitouchservices.com\orders
Trusted Zone: iodincorporated.com\prism
Trusted Zone: labcorp.com\*.4
Trusted Zone: labcorp.com\www4
Trusted Zone: Mckesson.com
Trusted Zone: mckhboc.com\portal.transactions
Trusted Zone: medmanagement.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\.windowsupdate
Trusted Zone: microsoft.com\download
Trusted Zone: microsoft.com\oca
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\v4. windowsupdate
Trusted Zone: microsoft.com\v4.windowsupdate
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: microst.com\oca
Trusted Zone: morrisontoday.com
Trusted Zone: morrisontoday.com\www
Trusted Zone: newsolutionsinc.com
Trusted Zone: newsolutionsinc.com\ftp
Trusted Zone: njmmis.com
Trusted Zone: njmmis.com\www
Trusted Zone: nurse.com\lms
Trusted Zone: sololearning.com\learningharbor
Trusted Zone: we-care-4-clients.com
Trusted Zone: we-care-4-clients.com\www
Trusted Zone: webex.com\*.epicare
Trusted Zone: webex.com\epicare
Trusted Zone: weekslerman.com\web
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: XLTek.com
Trusted Zone: XLTek.com\www
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1287419599720
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 10.99.13.200 10.99.13.202
TCP: Interfaces\{B888AFA0-4119-4843-BA24-CC48774D52F7} : DhcpNameServer = 10.99.13.200 10.99.13.202
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\psadej\application data\mozilla\firefox\profiles\cozns8iq.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.50917.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
.
============= SERVICES / DRIVERS ===============
.
R0 tdrpman251;Acronis Try&Decide and Restore Points filter (build 251);c:\windows\system32\drivers\tdrpm251.sys [2011-3-21 902432]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2011-3-21 2326920]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-12-6 108392]
R2 ccmsetup;ccmsetup;c:\windows\system32\ccmsetup\ccmsetup.exe [2010-1-6 271224]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-12-6 108392]
R2 MA;TriActive MicroAgent;c:\program files\triactive\microagent\bin\ma.exe [2010-10-20 1581056]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-10-25 366640]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec antivirus\Rtvscan.exe [2010-12-6 1831024]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2011-3-21 159168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-10-25 22712]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110802.041\NAVENG.SYS [2011-8-3 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110802.041\NAVEX15.SYS [2011-8-3 1542392]
S2 SmcService32;Symantec Management Client ;c:\windows\system32\qdv32.exe --> c:\windows\system32\qdv32.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-12-6 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-10-25 41272]
S3 OKI OPHC DCS Loader;OKI OPHC DCS Loader;c:\windows\system32\spool\drivers\w32x86\3\OPHCLDCS.EXE [2005-5-10 24576]
S3 smodrc;smodrc;c:\program files\triactive\microagent\bin\winvnc.exe [2010-10-20 1585152]
.
=============== Created Last 30 ================
.
2011-08-02 15:59:13 -------- d-----w- c:\program files\ESET
2011-08-01 12:41:27 -------- d-sha-r- C:\cmdcons
2011-08-01 12:39:48 208896 ----a-w- c:\windows\MBR.exe
2011-08-01 12:39:47 98816 ----a-w- c:\windows\sed.exe
2011-08-01 12:39:47 518144 ----a-w- c:\windows\SWREG.exe
2011-08-01 12:39:47 256000 ----a-w- c:\windows\PEV.exe
2011-07-22 13:17:47 -------- d-----w- c:\program files\Trend Micro
2011-07-18 15:09:02 -------- d-----w- c:\windows\pss
.
==================== Find3M ====================
.
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-20 18:24:56 58904 ----a-w- c:\windows\system32\sysfolderazipcnt.dll
2011-06-20 18:24:56 58904 ----a-w- c:\windows\system32\azipcontmn.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-18 16:04:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 9:08:45.51 ===============

#10 CatByte

CatByte

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Posted 03 August 2011 - 09:37 AM

OK, that's fine, make sure you clear out the Java cache though

just some housekeeping to do now.

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image



If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 sadj2885

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Posted 03 August 2011 - 08:28 PM

Thanks for all your help

#12 CatByte

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Posted 03 August 2011 - 08:46 PM

you are welcome

stay safe :hello:

~CB

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 CatByte

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Posted 03 August 2011 - 08:46 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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