quote name='Rachael1' timestamp='1311700656' post='2348589']
Thanks - stupid question though: How do you connect to the internet in safe mode? I started the computer in safe mode +networking, but I can't see anywhere my already-set-up broadband connection. When I go to control panel - network connections, there's nothing there. I try to set it up from scratch using the wizard, but it tells me my connection should already be configured! Which it is! But any sign of it has disappeared!
you could select Safe Mode With Networking (on boot start up) to connect to internet but you need a LAN connection not dial up/modem connection.
[quote name='Rachael1' timestamp='1311694118' post='2348519']
Yes, there's a blue screen error which says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Apfiltr.sys
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, press F8 to select Advanced Startup Options, and then select safe mode.
*** STOP: 0x000000CE (0xF7B52092,0x00000000,0xF7B52092,0x00000000)
do you know how to disassemble your laptop?
if yes, first you need to try to update your touchpad driver, if update your touchpad driver fix your problem that means your problem only driver, if not you need to disassemble your laptop and reconnect your Touchpad Cable.
Edited by abauw, 26 July 2011 - 02:17 PM.