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Disk (D) is corrupted! Does it mean I have virus?


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30 replies to this topic

#1 Pandafan

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Posted 25 July 2011 - 08:28 PM

When I try to defragment disk D, it said that the file is corrupted and they can't proceed in defragment. It stated that to fix the problem, run chkdsk /f.

When I ran chkdsk /f, it said it isn't possible since another problem is running. Also ask if I want to start this program the next time I login in.

What should I do? :dance:

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#2 Broni

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Posted 25 July 2011 - 08:38 PM

What is drive D?
A partition, separate drive, internal, or external?

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#3 Pandafan

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Posted 26 July 2011 - 01:32 AM

What is drive D?
A partition, separate drive, internal, or external?



I am ignorant on computer technology but all I can is that I believe it to be a memory disk. I found this Local Disk D in My Computer. I right click on properties and defragment. That's all I know.

I lack intelligence as to what partition, separate drive, internal and external are.

#4 Broni

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Posted 26 July 2011 - 06:18 PM

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List Users, Partitions and Memory size
Click Go and post the result.

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#5 Pandafan

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Posted 27 July 2011 - 12:13 AM

Please download MiniToolBox and run it.

Checkmark following boxes:

  • List Users, Partitions and Memory size
Click Go and post the result.


This is what I got:


MiniToolBox by Farbar
Ran by Cindy (administrator) on 26-07-2011 at 22:12:54
Microsoft Windows XP Service Pack 2 (X86)

***************************************************************************

========================= Memory info: ===================================

Percentage of memory in use: 82%
Total physical RAM: 190.42 MB
Available physical RAM: 32.41 MB
Total Pagefile: 578.18 MB
Available Pagefile: 200.75 MB
Total Virtual: 2047.88 MB
Available Virtual: 2008.08 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:19.52 GB) (Free:12.38 GB) FAT32
3 Drive d: () (Fixed) (Total:24.4 GB) (Free:14.47 GB) FAT32
4 Drive e: () (Fixed) (Total:30.57 GB) (Free:30.51 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Cindy Guest
HelpAssistant SUPPORT_388945a0


== End of log ==

#6 Broni

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Posted 27 July 2011 - 07:20 PM

When I ran chkdsk /f, it said it isn't possible since another problem is running. Also ask if I want to start this program the next time I login in.

Do it again and say "Yes".

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#7 Pandafan

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Posted 31 July 2011 - 01:53 AM

When I ran chkdsk /f, it said it isn't possible since another problem is running. Also ask if I want to start this program the next time I login in.

Do it again and say "Yes".



I got this:


This type of the file is FAT32.
Cannot lock current drive.

chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts?

I enter yes.

What do I do next? :wacko:

#8 Broni

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Posted 31 July 2011 - 10:21 AM

Restart computer and "chkdsk" should run.

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#9 Pandafan

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Posted 31 July 2011 - 11:10 PM

Restart computer and "chkdsk" should run.


I restart but it does not run.

#10 Broni

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Posted 31 July 2011 - 11:47 PM

Try this defrag program: http://www.mydefrag.com/

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#11 Pandafan

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Posted 06 August 2011 - 02:27 AM

Try this defrag program: http://www.mydefrag.com/



I use Disk Defragmenter and it works now!! Thanks.

Also, can you give me advice to clean my drives?

#12 Broni

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Posted 06 August 2011 - 08:20 PM

Cool :)

What exactly do you mean by "cleaning"?

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#13 Pandafan

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Posted 08 August 2011 - 06:40 PM

Cool :)

What exactly do you mean by "cleaning"?


Getting rid of useless files and such because my computer lags a lot. So basically can you instruct me on what to delete and such? if possible. I don't know what files and programs are useless or useful.

#14 Broni

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Posted 08 August 2011 - 07:50 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#15 Pandafan

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Posted 08 August 2011 - 11:49 PM


ONLY SECURITY CHECK UP AND MINITOOLBOX.


Check up:

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 2
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ZoneAlarm Anti-virus
Antivirus out of date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 25
Out of date Java installed!
Adobe Flash Player 10.3.181.22
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
``````````End of Log````````````


MiniToolbox:

MiniToolBox by Farbar
Ran by Cindy (administrator) on 08-08-2011 at 21:40:27
Microsoft Windows XP Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : CINDYCOMPUTER

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-16-EC-7A-55-F5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 9:32:37 PM

Lease Expires . . . . . . . . . . : Monday, August 08, 2011 10:32:37 PM

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 74.125.224.82, 74.125.224.83, 74.125.224.84, 74.125.224.80
74.125.224.81



Pinging google.com [74.125.224.51] with 32 bytes of data:



Reply from 74.125.224.51: bytes=32 time=35ms TTL=54

Reply from 74.125.224.51: bytes=32 time=40ms TTL=54



Ping statistics for 74.125.224.51:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 35ms, Maximum = 40ms, Average = 37ms

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 98.137.149.56, 209.191.122.70, 67.195.160.76, 69.147.125.65
72.30.2.43



Pinging yahoo.com [67.195.160.76] with 32 bytes of data:



Reply from 67.195.160.76: bytes=32 time=109ms TTL=50

Reply from 67.195.160.76: bytes=32 time=97ms TTL=49



Ping statistics for 67.195.160.76:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 97ms, Maximum = 109ms, Average = 103ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 ec 7a 55 f5 ...... VIA PCI 10/100Mb Fast Ethernet Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.11 192.168.0.11 20
192.168.0.11 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.11 192.168.0.11 20
224.0.0.0 240.0.0.0 192.168.0.11 192.168.0.11 20
255.255.255.255 255.255.255.255 192.168.0.11 192.168.0.11 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/25/2011 04:16:40 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/16/2011 02:59:10 AM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/10/2011 02:00:53 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/07/2011 05:20:44 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/07/2011 05:20:43 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/23/2011 00:46:05 AM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/17/2011 10:21:27 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/12/2011 00:47:33 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 1.9.2.4127, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/10/2011 01:25:57 AM) (Source: Application Hang) (User: )
Description: Hanging application soffice.bin, version 3.2.9498.500, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/03/2011 06:59:28 PM) (Source: Application Hang) (User: )
Description: Hanging application aim6.exe, version 1.4.9.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (08/08/2011 07:02:29 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/08/2011 07:02:29 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/08/2011 03:03:24 PM) (Source: ipnathlp) (User: )
Description: The DHCP allocator has detected a DHCP server with IP address 192.168.0.1
on the same network as the interface with IP address 192.168.0.11.
The allocator has disabled itself on the interface in order to avoid
confusing DHCP clients.

Error: (08/08/2011 02:34:39 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (08/08/2011 02:34:39 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (08/08/2011 02:34:39 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (08/08/2011 02:34:39 PM) (Source: Workstation) (User: )
Description: Could not load MRxSmb device driver.

Error: (08/08/2011 02:34:15 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MRxSmb

Error: (08/08/2011 02:34:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (08/08/2011 02:34:07 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).


Microsoft Office Sessions:
=========================
Error: (07/25/2011 04:16:40 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (07/16/2011 02:59:10 AM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (07/10/2011 02:00:53 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (07/07/2011 05:20:44 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (07/07/2011 05:20:43 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (06/23/2011 00:46:05 AM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (06/17/2011 10:21:27 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000

Error: (06/12/2011 00:47:33 PM) (Source: Application Hang)(User: )
Description: firefox.exe1.9.2.4127hungapp0.0.0.000000000

Error: (06/10/2011 01:25:57 AM) (Source: Application Hang)(User: )
Description: soffice.bin3.2.9498.500hungapp0.0.0.000000000

Error: (06/03/2011 06:59:28 PM) (Source: Application Hang)(User: )
Description: aim6.exe1.4.9.1hungapp0.0.0.000000000


=========================== Installed Programs ============================

2Wire Wireless Client
7-Zip 4.65
Ad-Aware SE Personal (Version: 1.06)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 Plugin (Version: 10.3.181.22)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Adobe Shockwave Player (Version: 10.2.0.23)
AIM 6
Canon i320
DivX Content Uploader (Version: 1.2.1)
DivX Web Player (Version: 1.4.0)
GoToAssist Corporate (Version: 9.1.0.615)
GPS Image Tracker (Version: 1.0.01.07100)
Java Auto Updater (Version: 2.0.4.1)
Java™ 6 Update 25 (Version: 6.0.250)
Malwarebytes' Anti-Malware
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries (Version: 1.0.0)
Mozilla Firefox 5.0 (x86 en-US) (Version: 5.0)
Pando Media Booster (Version: 2.2.1.8)
Picture Package Music Transfer (Version: 1.0.01.12210)
Realtek AC'97 Audio (Version: 5.18)
SBC Yahoo! DSL Home Networking Installer
Sony Picture Utility (Version: 1.1.01.07100)
Sony USB Driver
VIA Rhine-Family Fast Ethernet Adapter
Viewpoint Media Player
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Media Format 11 runtime
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Hotfix - KB873339 (Version: 20041117.092459)
Windows XP Hotfix - KB885835 (Version: 20041027.181713)
Windows XP Hotfix - KB885836 (Version: 20041028.173203)
Windows XP Hotfix - KB886185 (Version: 20041021.090540)
Windows XP Hotfix - KB887472 (Version: 20041014.162858)
Windows XP Hotfix - KB888302 (Version: 20041207.111426)
Windows XP Hotfix - KB890859 (Version: 1)
Windows XP Hotfix - KB891781 (Version: 20050110.165439)
Yahoo! Install Manager
ZoneAlarm Anti-virus (Version: 6.5.737.000)

========================= Memory info: ===================================

Percentage of memory in use: 81%
Total physical RAM: 190.42 MB
Available physical RAM: 35.44 MB
Total Pagefile: 530.18 MB
Available Pagefile: 163.71 MB
Total Virtual: 2047.88 MB
Available Virtual: 2003.82 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:19.52 GB) (Free:12.4 GB) FAT32
3 Drive d: () (Fixed) (Total:24.4 GB) (Free:14.03 GB) FAT32
4 Drive e: () (Fixed) (Total:30.57 GB) (Free:30.51 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Cindy Guest
HelpAssistant SUPPORT_388945a0


== End of log ==

Edited by Pandafan, 09 August 2011 - 12:30 AM.





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