Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser Hijacked


  • Please log in to reply
5 replies to this topic

#1 jjwilbs

jjwilbs

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:37 AM

Posted 25 July 2011 - 12:18 PM

First of all, I'm not an expert with malware/antivirus type removal so please bear with me.

I've recently downloaded some free video player software and worry that it came with some malicious software. My computer is suddenly running at higher memory (gets hot very quickly). If I put a popular site like Twitter or Facebook into my search bar (Firefox), it will randomly bump me to a random site. (Just as an example, one was called aoi.)

I've run AVG, HJT, SPYBOT S&D, SUPERantivirus (too much, right?) AVG presented a few suspicious files and they were moved to the vault. I can't seem to find any more traces of them.

There is also a suspicious process called 'System' in my task manager. I can't find any information on it. In safe mode, it uses 22K of memory. Not in safe mode = 140,000K and rising.

Please let me know what you need next. I have my AVG Virus Vault info.
Thanks kindly.

BC AdBot (Login to Remove)

 


#2 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:05:37 AM

Posted 25 July 2011 - 03:55 PM

Hi jjwilbs,

:welcome: to Bleeping Computer.

My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.

Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.


:step1: Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please post the contents of that document.

:step2: Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

:step3: I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


In your next reply, please include:
  • Security Check log
  • MiniToolBox log
  • ESET log
  • How's your computer running now? Are you redirected in Internet Explorer, or just Firefox? Please provide a detailed description any remaining problems, detailed word-for-word error messages that you are receiving, and/or screenshots of strange behavior.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#3 jjwilbs

jjwilbs
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:37 AM

Posted 25 July 2011 - 05:28 PM

There is no more redirecting so far. I went to about ten different sites. It was pretty random before so hard to tell for sure. No other strange behavior.

Security Check Log

Results of screen317's Security Check version 0.99.17
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG 2011
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 22
Out of date Java installed!
Adobe Flash Player 10.3.181.34
Adobe Reader X (10.1.0)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````

=======================================

Mini Toolbox Log


MiniToolBox by Farbar
Ran by Jennifer (administrator) on 25-07-2011 at 17:07:07
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost


========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2011 06:46:04 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 5.0.0.4183, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/24/2011 06:15:58 PM) (Source: Application Hang) (User: )
Description: Hanging application TweetDeck.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/21/2011 10:56:18 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (07/21/2011 06:36:38 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 5.0.0.4183, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/21/2011 06:35:16 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 5.0.0.4183, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/21/2011 07:20:03 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (07/11/2011 05:38:31 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (07/11/2011 05:16:35 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2478658, P2 1033, P3 1603, P4 msi, P5 f, P6 9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (07/11/2011 05:16:35 PM) (Source: MsiInstaller) (User: Jennifer)Jennifer
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2478658' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\Jennifer\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2478658_20110711_211623968-Msi0.txt.

Error: (07/11/2011 05:16:34 PM) (Source: MsiInstaller) (User: Jennifer)Jennifer
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2711. The arguments are: KB2446704v2, ,


System errors:
=============
Error: (07/25/2011 05:03:31 PM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 04:57:47 PM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 00:43:42 PM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (07/25/2011 00:36:14 PM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 00:22:48 PM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 11:45:05 AM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 11:44:52 AM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 11:35:19 AM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 11:26:06 AM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/25/2011 11:23:54 AM) (Source: DCOM) (User: Jennifer)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Microsoft Office Sessions:
=========================
Error: (07/24/2011 06:46:04 PM) (Source: Application Hang)(User: )
Description: firefox.exe5.0.0.4183hungapp0.0.0.000000000

Error: (07/24/2011 06:15:58 PM) (Source: Application Hang)(User: )
Description: TweetDeck.exe0.0.0.0hungapp0.0.0.000000000

Error: (07/21/2011 10:56:18 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (07/21/2011 06:36:38 PM) (Source: Application Hang)(User: )
Description: firefox.exe5.0.0.4183hungapp0.0.0.000000000

Error: (07/21/2011 06:35:16 PM) (Source: Application Hang)(User: )
Description: firefox.exe5.0.0.4183hungapp0.0.0.000000000

Error: (07/21/2011 07:20:03 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (07/11/2011 05:38:31 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (07/11/2011 05:16:35 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb247865810331603msif9.0.40215.0installx86xp2711

Error: (07/11/2011 05:16:35 PM) (Source: MsiInstaller)(User: Jennifer)Jennifer
Description: Microsoft .NET Framework 2.0 Service Pack 2KB24786581603C:\DOCUME~1\Jennifer\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2478658_20110711_211623968-Msi0.txt

Error: (07/11/2011 05:16:34 PM) (Source: MsiInstaller)(User: Jennifer)Jennifer
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2711. The arguments are: KB2446704v2, , (NULL)(NULL)(NULL)


========================= Memory info: ===================================

Percentage of memory in use: 11%
Total physical RAM: 3061.89 MB
Available physical RAM: 2719.05 MB
Total Pagefile: 6998.46 MB
Available Pagefile: 6877.68 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.99 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:186.3 GB) (Free:170.78 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME

Administrator ASPNET Guest
HelpAssistant Jennifer SUPPORT_388945a0


== End of log ==


==========================================

ESETScan Log


C:\Documents and Settings\Jennifer\Local Settings\Temp\YontooIEClient.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-1606980848-1547161642-725345543-1003\Dc22\YontooIEClient.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-1606980848-1547161642-725345543-1003\Dc22\YontooIEClient_2.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined

---=======================================



Thanks so much for your quick response. Greatly appreciated.

#4 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:05:37 AM

Posted 25 July 2011 - 05:32 PM

Hi jjwilbs,

Let's double check we've found everything.

:step1: Rerun Malwarebytes
Open Malwarebytes, click on the Update tab, and click the check for Updates button.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

If you have trouble updating, troubleshoot Malwarebytes' Anti-Malware

:step2: Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from http://www.superantispyware.com/downloads/SASDEFINITIONS.EXE (copy and paste that website address) and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a USB drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

In your next reply, please include:
  • Malwarebytes log
  • SuperAntiSpyware log
  • Please provide a detailed description any remaining problems, detailed word-for-word error messages that you are receiving, and/or screenshots of strange behavior.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#5 jjwilbs

jjwilbs
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:37 AM

Posted 25 July 2011 - 07:19 PM

It looks pretty good.

Malware log

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7277

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/25/2011 6:54:54 PM
mbam-log-2011-07-25 (18-54-54).txt

Scan type: Quick scan
Objects scanned: 145755
Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SuperAntiSpyware Log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2011 at 07:59 PM

Application Version : 4.55.1000

Core Rules Database Version : 7397
Trace Rules Database Version: 5209

Scan type : Complete Scan
Total Scan Time : 00:35:43

Memory items scanned : 401
Memory threats detected : 0
Registry items scanned : 4914
Registry threats detected : 0
File items scanned : 33767
File threats detected : 1

Adware.Tracking Cookie
s0.2mdn.net [ C:\Documents and Settings\Jennifer\Application Data\Macromedia\Flash Player\#SharedObjects\KSSASWNE ]


Only other issue is that my processor is running high. This might be an entirely different issue and I did just run a bunch of anti-virus scans. If it continues I'll post in a separate topic.

THanks so much for all your help. This is my first time on this site and I'll be back if I have anymore problems.

#6 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:05:37 AM

Posted 25 July 2011 - 07:24 PM

Hi jjwilbs,

Your computer looks clean! How is it running now?

Let's take some preventative steps to ensure you don't get infected again:


:step1: Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

:step2: Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

:step3: Make Internet Explorer more secure:
Hold down the Windows Key, and press the R key.
In the Run Dialog box, type: inetcpl.cpl & click OK
Click on the Security tab,
Click Reset all zones to default level
Next Click OK, then Apply button and then OK to exit the Internet Properties page.

:step4: Install the Latest Version of Common Software:
It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting http://secunia.com/vulnerability_scanning/online/ and http://www.calendarofupdates.com/updates/calendar.html.

I recommend FileHippo's update checker that scans your computer for programs it recognizes and allows you to easily download new versions of common software: http://filehippo.com/updatechecker/UpdateChecker.exe

:step5: Finally, read this tutorial and follow each of the steps:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Please feel free to post any future computer problems in the appropriate forum. Have a great day! :)
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users