Posted 24 July 2011 - 07:20 PM
Set-up: Custom-built PC (not by me), Win 7-64 bit, 8GB RAM, dual hard drives, computer itself about 2 yrs old, but paid to have it upgraded to current configuration 5 months ago.
Issue: We had a thunderstorm a couple days ago, which may or may not play a part. It seemed to be working fine afterward, and re-booted fine. I have and use a CyberPower battery back-up and surge-protection system, but I was not at home to shut it down when the storm hit. I got an error message when I tried to start Photoshop last night and re-booted and that's when the trouble started.
It will begin and the "Starting Windows" screen will appear... then it will hang up. Eventually it will restart itself from the beginning and just do the same cycle over and over. I CAN get it to Safe Mode, but I cannot get it to "normal" windows.
I have tried the various repair options, and none seem to work. It asks if I have installed anything recently, and I have not. I ran "sfc /scannow" and it found nothing. I ran my anti-virus and Malwarebytes, and nothing was found. I should also mention that I did a system restore back to a known good point. Didn't help. I have copied (read: backed-up) files from the C: drive to external drives while in Safe Mode, so that is not an issue is I need to get extreme.
I do have the original installation disk. I read online that I can do a repair install but not from boot or Safe Mode (which are the only two options I have at the moment). I don't want to do a clean install, but am wondering if I have to. If I do, I will have to back up all my drivers and such, and I've never done an install with a RAID controller before.
Any thoughts or questions or suggestions are most appreciated. Thanks.