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Win 7 audio problems


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#1 rlmullikin

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Posted 24 July 2011 - 01:11 PM

I was watching youtube videos the other day and noticed that at certain points the audio skips or lags. I was told it may be the sound card, so I replaced it with a spare card I had. When I booted back up I loaded all the drivers for the card. I opened a video on youtube and it was still skipping. After digging some more I found out that it did the same thing with dvd's as well. I noticed that any time the computer memory usage goes over 10% it skips the sound. I then went back and closed out any unnecessary processes and apps, and it still does the skip. What could my problem be? Thanks for any help you guys can give.

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#2 cryptodan

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Posted 24 July 2011 - 01:16 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 rlmullikin

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Posted 24 July 2011 - 01:20 PM

not where the computer is at this time. so, i can obtain a snapshot. Sorry. Has there been any similar issues reported?

#4 cryptodan

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Posted 24 July 2011 - 01:26 PM

No other issues, the snapshot is for system specs to see what kind of computer you have.

#5 rlmullikin

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Posted 24 July 2011 - 03:22 PM

ok got to it and here is the snapshot
http://speccy.piriform.com/results/e8JqjHazBj7xX1Uw7ga20H4

#6 cryptodan

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Posted 24 July 2011 - 05:12 PM

First we need to remove some items:

Disabled: DriverUpdate Startup
Disabled: FixCleaner Startup
Disabled: PC Optimizer Pro64 startups
Disabled: Start System Protector
7/26/2011 2:31 AM: Ad-Aware Update (Weekly)
7/30/2011 3:00 AM: IYSO-IYSOOneClickCare
McAfee
Bing Bar

Remove those


Update your Realtek drivers from http://www.realtek.com

Update the drivers for your rocketfish card via rocketfish's website.

Make sure your Chipset Drivers are updated as well.




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