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desktop takes to long to load


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10 replies to this topic

#1 lady11405

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Posted 23 July 2011 - 08:15 PM

my pc is having trouble with loading my desktop when i startup my pc,and it seems to freeze up here lately alot am i infected by something or could it be i need a new pc thank you lady11405

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#2 Broni

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Posted 23 July 2011 - 08:57 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 lady11405

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Posted 24 July 2011 - 01:30 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7264

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/24/2011 12:28:45 PM
mbam-log-2011-07-24 (12-28-45).txt

Scan type: Quick scan
Objects scanned: 166294
Time elapsed: 19 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\GoogleService (Trojan.Agent) -> Value: GoogleService -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 lady11405

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Posted 24 July 2011 - 01:43 PM

i ran the scan and that did nothing but take my pc even longer to boot desk top that was not good advise

#5 Broni

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Posted 24 July 2011 - 01:45 PM

Please provide all logs I requested in my reply #2.

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#6 lady11405

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Posted 24 July 2011 - 07:24 PM

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
iolo technologies' System Mechanic
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 24
Out of date Java installed!
Adobe Flash Player
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
iolo Common Lib ioloServiceManager.exe
``````````End of Log````````````

#7 lady11405

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Posted 24 July 2011 - 08:39 PM

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-07-24 19:33:37
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3120213A rev.2AAA
Running: dovf6f8x.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\uwldqpog.sys


---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6900360, 0x1FE48D, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E52C6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2608] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9A91 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0CD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E52C6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDB60 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E5691 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Internet Explorer\IEXPLORE.EXE[3888] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4F4ZEC0F\sears_ok_btn[1].gif 986 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4F4ZEC0F\049B028043750001[1].jpg 2181 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4F4ZEC0F\layaway_ico_bg[1].gif 1124 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\8XPVLQWS\p13n_generated[3].js 12674 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\OQWWGBYF\049W_019911130001[1].jpg 33566 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\PPGRBSID\049B026372620001[1].jpg 2820 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\VTK8FUO8\077F1147000[1].jpg 2853 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\VTK8FUO8\049B026950890001[1].jpg 3008 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\VTK8FUO8\green[1].gif 56 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\WK5WK3YD\s_10151_10104_Clothing_Girls_Tops[1].htm 340689 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\WK5WK3YD\049B031717550001[1].jpg 2731 bytes
File C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\WK5WK3YD\pixel[2] 344 bytes

---- EOF - GMER 1.0.15 ----

#8 Broni

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Posted 24 July 2011 - 08:46 PM

I still need MiniToolbox log.

==========================================================

I don't see any AV program running.
Install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
Update, run full scan, report on any findings.

==========================================================

Uninstall iolo technologies' System Mechanic.
Could be part of your problem because....
Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


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#9 lady11405

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Posted 25 July 2011 - 01:35 AM

MiniToolBox by Farbar
Ran by Owner (administrator) on 25-07-2011 at 00:34:17
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : YOUR-4E2A468138

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : tew-671br



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : tew-671br

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-40-CA-95-0A-4F

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.10.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.10.1

DHCP Server . . . . . . . . . . . : 192.168.10.1

DNS Servers . . . . . . . . . . . : 192.168.10.1

Primary WINS Server . . . . . . . : 192.168.10.1

Lease Obtained. . . . . . . . . . : Monday, July 25, 2011 12:17:10 AM

Lease Expires . . . . . . . . . . : Thursday, July 22, 2021 12:17:10 AM

Server: tew-671br.tew-671br
Address: 192.168.10.1

Name: google.com.tew-671br
Address: 208.68.143.50



Pinging google.com [74.125.224.80] with 32 bytes of data:



Reply from 74.125.224.80: bytes=32 time=63ms TTL=52

Reply from 74.125.224.80: bytes=32 time=64ms TTL=52



Ping statistics for 74.125.224.80:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 63ms, Maximum = 64ms, Average = 63ms

Server: tew-671br.tew-671br
Address: 192.168.10.1

Name: yahoo.com.tew-671br
Address: 208.68.143.50



Pinging yahoo.com [67.195.160.76] with 32 bytes of data:



Reply from 67.195.160.76: bytes=32 time=92ms TTL=48

Reply from 67.195.160.76: bytes=32 time=84ms TTL=48



Ping statistics for 67.195.160.76:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 84ms, Maximum = 92ms, Average = 88ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x20003 ...00 40 ca 95 0a 4f ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.101 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.10.0 255.255.255.0 192.168.10.101 192.168.10.101 20
192.168.10.101 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.10.255 255.255.255.255 192.168.10.101 192.168.10.101 20
224.0.0.0 240.0.0.0 192.168.10.101 192.168.10.101 20
255.255.255.255 255.255.255.255 192.168.10.101 192.168.10.101 1
Default Gateway: 192.168.10.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2011 01:50:09 PM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 9752, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (07/24/2011 01:50:06 PM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

Error: (07/24/2011 01:50:06 PM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 9752, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (07/24/2011 00:05:00 PM) (Source: MsiInstaller) (User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.

Error: (07/24/2011 00:04:16 PM) (Source: MsiInstaller) (User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.

Error: (07/24/2011 00:03:53 PM) (Source: MsiInstaller) (User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.

Error: (07/22/2011 09:26:21 AM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing. HRESULT was 800706BF from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

Error: (07/19/2011 11:16:52 AM) (Source: ESENT) (User: )
Description: svchost (1136) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/19/2011 11:16:42 AM) (Source: ESENT) (User: )
Description: svchost (1136) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/19/2011 11:05:38 AM) (Source: ESENT) (User: )
Description: svchost (1136) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).


System errors:
=============
Error: (07/24/2011 06:30:40 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (07/24/2011 06:30:34 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (07/24/2011 06:29:36 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (07/24/2011 06:29:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort0

Error: (07/24/2011 01:47:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/24/2011 00:54:21 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/24/2011 00:37:48 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
iaStor
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (07/24/2011 00:37:48 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/24/2011 11:52:17 AM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/23/2011 11:57:53 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.100.11 for the Network Card with network address 000E5C984041 has been
denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (07/24/2011 01:50:09 PM) (Source: LoadPerf)(User: )
Description: 9752

Error: (07/24/2011 01:50:06 PM) (Source: LoadPerf)(User: )
Description: WmiApRplWmiApRpl

Error: (07/24/2011 01:50:06 PM) (Source: LoadPerf)(User: )
Description: 9752

Error: (07/24/2011 00:05:00 PM) (Source: MsiInstaller)(User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.(NULL)(NULL)(NULL)

Error: (07/24/2011 00:04:16 PM) (Source: MsiInstaller)(User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.(NULL)(NULL)(NULL)

Error: (07/24/2011 00:03:53 PM) (Source: MsiInstaller)(User: Owner)Owner
Description: Product: Scan -- Error 1706.No valid source could be found for product Scan. The Windows Installer cannot continue.(NULL)(NULL)(NULL)

Error: (07/22/2011 09:26:21 AM) (Source: EventSystem)(User: )
Description: d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp44800706BF

Error: (07/19/2011 11:16:52 AM) (Source: ESENT)(User: )
Description: svchost1136C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/19/2011 11:16:42 AM) (Source: ESENT)(User: )
Description: svchost1136C:\WINDOWS\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/19/2011 11:05:38 AM) (Source: ESENT)(User: )
Description: svchost1136C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.


========================= Memory info: ===================================

Percentage of memory in use: 69%
Total physical RAM: 382.42 MB
Available physical RAM: 117.11 MB
Total Pagefile: 1328.07 MB
Available Pagefile: 882.85 MB
Total Virtual: 2047.88 MB
Available Virtual: 1998.1 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:62.41 GB) (Free:46.62 GB) NTFS
2 Drive d: (OS) (Fixed) (Total:4.06 GB) (Free:1.38 GB) FAT32

========================= Users: ========================================

User accounts for \\YOUR-4E2A468138

Administrator ASPNET Guest
HelpAssistant Owner SUPPORT_388945a0


== End of log ==

#10 lady11405

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Posted 25 July 2011 - 09:02 AM

ok so i did everything you suggested and guess what it made it alot worse thank you for you help

#11 Broni

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Posted 25 July 2011 - 06:55 PM

i did everything you suggested and guess what it made it alot worse

We didn't make any changes to your computer.
Those were just scans.

On of the reasons your computer is slow is this:

Total physical RAM: 382.42 MB

Adding another 512MB of RAM will help.

Did you install one of recommended AV programs?
Did the scan find anything?

I don't see anything malicious on your computer.

Let's take couple more looks....

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

Posted Image

=============================================================

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Upload the file(s) here: http://www.filedropper.com/
Post download link (copy URL: link):
Posted Image

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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