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Ran Malwarebyte's now have no wireless internet, please help


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11 replies to this topic

#1 Sablehs

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Posted 23 July 2011 - 07:15 PM

I have a laptop running Windows XP Home edition, Ran Malwarebytes after antivirus found an issue. After cleaning with malwarebytes now I have no wireless internet. When I click on the wireless to find wireless connections there is nothing there, refreshed still nothing. Please help, I need this to do my work.

Thanks so much

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#2 Broni

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Posted 23 July 2011 - 07:26 PM

Please post MBAM log, so we can see what has been removed.

The log can be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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#3 Sablehs

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Posted 23 July 2011 - 08:16 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7234

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/23/2011 8:18:30 AM
mbam-log-2011-07-23 (08-18-30).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 295811
Time elapsed: 9 hour(s), 44 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0ED403E8-470A-4A8A-85A4-D7688CFE39A3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0ED403E8-470A-4A8A-85A4-D7688CFE39A3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000185-C745-43D2-44F1-01A1C789C738} (Adware.SmartBrowser) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F02FABCB-92DD-475A-98AF-14217BD50746} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MyWebSearchWBToolbar.TemperatureBarButton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MyWebSearchWBToolbar.TemperatureBarButton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\IMSIDE1EGATE.APPLICATION.1 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CLASSES_ROOT\IMsiDe1egate.Application.1\(default) (Trojan.Agent) -> Value: (default) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Broni

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Posted 23 July 2011 - 08:52 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 Sablehs

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Posted 23 July 2011 - 09:10 PM

Checkup.txt

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2011
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 24
Java™ SE Runtime Environment 6 Update 1
Java™ 6 Update 2
Java™ 6 Update 5
Out of date Java installed!
Adobe Flash Player 10.3.181.22
Adobe Reader 7.1.0
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.8)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````


MiniToolBox Results:

MiniToolBox by Farbar
Ran by Shannon (administrator) on 23-07-2011 at 19:01:49
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "localhost"
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection 2"

set address name="Wireless Network Connection 2" source=dhcp
set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 2" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 2"

set address name="Wireless Network Connection 2" source=dhcp
set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 2" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : your-0cdc4f5844 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-14-A5-D7-9F-4AEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-16-36-AF-30-5BEthernet adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-14-A5-D7-9F-4AEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-16-36-AF-30-5BServer: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 a5 d7 9f 4a ...... Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
0x3 ...00 16 36 af 30 5b ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
0x10005 ...00 14 a5 d7 9f 4a ...... Broadcom 802.11b/g WLAN
0x10006 ...00 16 36 af 30 5b ...... Intel® PRO/100 VE Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
255.255.255.255 255.255.255.255 255.255.255.255 10005 1
255.255.255.255 255.255.255.255 255.255.255.255 3 1
255.255.255.255 255.255.255.255 255.255.255.255 10006 1
255.255.255.255 255.255.255.255 255.255.255.255 2 1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/23/2011 03:59:26 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/20/2011 10:56:12 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (2332) SUS20ClientDataStore: Error -1032 (0xfffffbf8) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error: (07/20/2011 10:56:12 AM) (Source: ESENT) (User: )
Description: wuauclt (2332) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/20/2011 10:56:01 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (2332) SUS20ClientDataStore: Error -1032 (0xfffffbf8) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error: (07/20/2011 10:56:01 AM) (Source: ESENT) (User: )
Description: wuauclt (2332) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/20/2011 10:46:00 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (5720) SUS20ClientDataStore: Error -1032 (0xfffffbf8) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error: (07/20/2011 10:46:00 AM) (Source: ESENT) (User: )
Description: wuauclt (5720) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/20/2011 10:45:44 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (5720) SUS20ClientDataStore: Error -1032 (0xfffffbf8) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error: (07/20/2011 10:45:39 AM) (Source: ESENT) (User: )
Description: wuauclt (5720) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/20/2011 10:45:26 AM) (Source: ESENT) (User: )
Description: wuauclt (5720) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).


System errors:
=============
Error: (07/23/2011 05:56:04 PM) (Source: Service Control Manager) (User: )
Description: The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).

Error: (07/23/2011 01:23:58 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 01:23:58 PM) (Source: Service Control Manager) (User: )
Description: The Net Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 01:11:15 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 01:11:15 PM) (Source: Service Control Manager) (User: )
Description: The Net Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 01:05:43 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 01:05:43 PM) (Source: Service Control Manager) (User: )
Description: The Net Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 00:22:41 PM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 00:22:41 PM) (Source: Service Control Manager) (User: )
Description: The Net Driver HPZ12 service terminated with the following error:
%%126

Error: (07/23/2011 11:28:55 AM) (Source: Service Control Manager) (User: )
Description: The Pml Driver HPZ12 service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (07/23/2011 03:59:26 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (07/20/2011 10:56:12 AM) (Source: ESENT)(User: )
Description: wuaueng.dll2332SUS20ClientDataStore: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)

Error: (07/20/2011 10:56:12 AM) (Source: ESENT)(User: )
Description: wuauclt2332C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/20/2011 10:56:01 AM) (Source: ESENT)(User: )
Description: wuaueng.dll2332SUS20ClientDataStore: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)

Error: (07/20/2011 10:56:01 AM) (Source: ESENT)(User: )
Description: wuauclt2332C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/20/2011 10:46:00 AM) (Source: ESENT)(User: )
Description: wuaueng.dll5720SUS20ClientDataStore: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)

Error: (07/20/2011 10:46:00 AM) (Source: ESENT)(User: )
Description: wuauclt5720C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/20/2011 10:45:44 AM) (Source: ESENT)(User: )
Description: wuaueng.dll5720SUS20ClientDataStore: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)

Error: (07/20/2011 10:45:39 AM) (Source: ESENT)(User: )
Description: wuauclt5720C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/20/2011 10:45:26 AM) (Source: ESENT)(User: )
Description: wuauclt5720C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.chk-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.


========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 1269.98 MB
Available physical RAM: 536.89 MB
Total Pagefile: 3028.8 MB
Available Pagefile: 2463.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1990.56 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:80.53 GB) (Free:44.73 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:11.62 GB) (Free:1.35 GB) FAT32
4 Drive f: (CORSAIR) (Removable) (Total:3.74 GB) (Free:3.73 GB) FAT32

========================= Users: ========================================

User accounts for \\YOUR-0CDC4F5844

Administrator ASPNET Guest
HelpAssistant Shannon SUPPORT_388945a0


== End of log ==


GMER log:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-07-23 19:06:00
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 FUJITSU_ rev.892C
Running: jg9roe5v.exe; Driver: C:\DOCUME~1\Shannon\LOCALS~1\Temp\kgpdapod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 eabfiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)

---- EOF - GMER 1.0.15 ----



Thanks so much, I hope I did that right

#6 Broni

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Posted 23 July 2011 - 10:07 PM

Do you have any errors in Device Manager, especially regarding network adapters?

Can you get ethernet cable, connect your laptop to the router and see if you can get connected?

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#7 Sablehs

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Posted 23 July 2011 - 11:08 PM

No errors in Device Manager. Ethernet cable works and I am online that way but wireless does not.

#8 Broni

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Posted 23 July 2011 - 11:13 PM

Try some basic steps. If they won't work I want you to reinstall wireless adapter driver (download fresh one, uninstall current one and install fresh one).

Make sure, your computer is set to obtain IP address automatically.
1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
4. For a wired network connection, right-click Local Area Connection, and then select Properties.
For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties
6. Click Obtain an IP Address Automatically, and then click OK.

If that doesn't work...
Turn off computer. Disconnect router, and modem from power source for 1 minute. At the same time disconnect ethernet cable as well.
Reconnect everything.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista and 7), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml (doesn't work in Vista and 7)
Restart computer, and check again.

If that doesn't work...
Download Dial-A-Fix (DAF) (doesn't work in Vista and 7):
http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

Have XP CD available in case DAF needs a file. Likely not!

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here, one at a time, do the below:

Reinstall BITS
Reinstall Windows Firewall
Repair Permissions
Reset networking

Watch for any File not found or other errors and make note as this may lead to the fix!

Restart computer.

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#9 Sablehs

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Posted 23 July 2011 - 11:59 PM

ok all done, still no wireless. I received several Error 127 while running the Dial a fix.

Error127:c:\windows\system32\__________ is not registerable or file corrupted.
Error127:c:\windows\system32\__________ is not DLLInstall-able or file corrupted.

for the following files:

iesetup.dll
imgutil.dll
inseng.dll
mshtml.dll
msrating.dll
occache.dll
pngfilt.dll
webcheck.dll


Also, the message I get when I open the wireless network connection is:

Windows cannot configure the wireless connection.

#10 Broni

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Posted 24 July 2011 - 12:06 AM

If they won't work I want you to reinstall wireless adapter driver (download fresh one, uninstall current one and install fresh one).


Edited by Broni, 24 July 2011 - 12:06 AM.

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#11 Sablehs

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Posted 24 July 2011 - 09:23 AM

Ok I reinstalled the driver still didn't work. Did some more research and it appears that something stopped my WZC service, re enabled that and I have wireless again. Thanks for all your help I really appreciate it!! I really should have checked that first I suppose, but one never knows what happens sometimes.


Thanks again, have a great day!!

#12 Broni

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Posted 24 July 2011 - 12:53 PM

Good news :)

I'd like you to run couple more steps....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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