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New Rig Won't Restart


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#1 JAWS95678

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Posted 23 July 2011 - 06:02 PM

I just built a new rig (not OC'ed) a couple of days ago and everything works fine except it won't restart. When I try to restart my PC, it starts to shutdown, but it doesn't POST. My PC is still on and my monitor goes off and says no signal. I have to hard-shutdown. I have run HD Tune Pro (error scan) and Memtest86+ (10 passes) and there were no errors. Here are my specs:

GIGABYTE GA-990XA-UD3 AM3+ AMD 990X
AMD Phenom II X6 1100T Black Edition
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
SAPPHIRE FleX 100314FLEX Radeon HD 6870 1GB
SeaSonic X750 Gold 750W
ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner
Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive
Noctua NH-D14 120mm & 140mm SSO CPU Cooler

If somebody could shed some light on my situation, I'd be much obliged.

Edited by JAWS95678, 23 July 2011 - 06:04 PM.


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#2 cryptodan

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Posted 23 July 2011 - 06:07 PM

Check for any BIOS updates at Gigabyte and apply it. Your issue could be a BIOS that isnt up to par with Windows.

#3 JAWS95678

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Posted 23 July 2011 - 06:44 PM

Check for any BIOS updates at Gigabyte and apply it. Your issue could be a BIOS that isnt up to par with Windows.


Thanks for the reply cryptodan. I forgot to mention, everything is updated including drivers and BIOS. I'm also running Windows 7 Ultimate (x64).

Edited by JAWS95678, 23 July 2011 - 06:44 PM.


#4 cryptodan

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Posted 23 July 2011 - 07:04 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#5 JAWS95678

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Posted 23 July 2011 - 07:33 PM

http://speccy.piriform.com/results/0wQSG2iNQrNVVtLKArQaBnp

#6 cryptodan

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Posted 23 July 2011 - 07:40 PM

Do you have any USB Devices?

#7 JAWS95678

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Posted 23 July 2011 - 07:43 PM

Do you have any USB Devices?


I have my mouse and printer plugged into the back USB ports. I don't know if it's a big deal or not, but I just noticed when I go to restart or shutdown the Steam icon appears on my taskbar.

Edited by JAWS95678, 23 July 2011 - 07:44 PM.


#8 killerx525

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Posted 23 July 2011 - 07:45 PM

You could try to unplugging your printer.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 cryptodan

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Posted 23 July 2011 - 07:49 PM

Unplug the Printer, and see if that makes a difference. If it doesn't then close then Steam as it has been known to be unstable.

#10 JAWS95678

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Posted 23 July 2011 - 08:29 PM

You could try to unplugging your printer.


Unplugged both the mouse and printer and that didn't fix it.


Unplug the Printer, and see if that makes a difference. If it doesn't then close then Steam as it has been known to be unstable.


Uninstalled Steam and still have the issue.

#11 cryptodan

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Posted 23 July 2011 - 08:48 PM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

No installation required.

Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.

Go File>Save, and save it as AutoRuns.txt file to know location.

You must select Text from drop-down menu as a file type:

Posted Image

Attach the file to your next reply.

Compliments of Broni

#12 JAWS95678

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Posted 23 July 2011 - 08:55 PM

Here you go: autoruns.txt

#13 cryptodan

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Posted 23 July 2011 - 09:06 PM

Lets start by doing this:

"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "StartCCC" "Catalyst® Control Center Launcher" "Advanced Micro Devices, Inc." "c:\program files (x86)\ati technologies\ati.ace\core-static\clistart.exe"
+ "STCAgent" "Splashtop Connect IE Agent." "Splashtop Inc." "c:\program files (x86)\splashtop\splashtop connect ie\stcagent.exe"
+ "SunJavaUpdateSched" "Java™ Update Scheduler" "Sun Microsystems, Inc." "c:\program files (x86)\common files\java\java update\jusched.exe"
+ "VirtualCloneDrive" "Virtual CloneDrive Daemon" "Elaborate Bytes AG" "c:\program files (x86)\elaborate bytes\virtualclonedrive\vcddaemon.exe"
+ "ZyngaGamesAgent" "Splashtop Connect ZyngaGames Agent." "Splashtop Inc." "c:\program files (x86)\splashtop\splashtop connect\zyngagamesagent.exe"

Uncheck those in Auto Runs

Also Uninstall Utorrent.

Do you use MS Groove?

#14 JAWS95678

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Posted 23 July 2011 - 09:11 PM

Lets start by doing this:

"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "StartCCC" "Catalyst® Control Center Launcher" "Advanced Micro Devices, Inc." "c:\program files (x86)\ati technologies\ati.ace\core-static\clistart.exe"
+ "STCAgent" "Splashtop Connect IE Agent." "Splashtop Inc." "c:\program files (x86)\splashtop\splashtop connect ie\stcagent.exe"
+ "SunJavaUpdateSched" "Java™ Update Scheduler" "Sun Microsystems, Inc." "c:\program files (x86)\common files\java\java update\jusched.exe"
+ "VirtualCloneDrive" "Virtual CloneDrive Daemon" "Elaborate Bytes AG" "c:\program files (x86)\elaborate bytes\virtualclonedrive\vcddaemon.exe"
+ "ZyngaGamesAgent" "Splashtop Connect ZyngaGames Agent." "Splashtop Inc." "c:\program files (x86)\splashtop\splashtop connect\zyngagamesagent.exe"

Uncheck those in Auto Runs

Also Uninstall Utorrent.

Do you use MS Groove?


No, I don't use MS Groove.

EDIT: Issue is not resolved.

Edited by JAWS95678, 23 July 2011 - 09:23 PM.


#15 cryptodan

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Posted 23 July 2011 - 09:22 PM

I would remove it then if you do not use it.




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