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Ummm, hello?

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#1 Zoooma


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Posted 23 July 2011 - 01:55 PM


This question is probably in the wrong place but I looked and looked and couldn't find anywhere to ask it....

how long will it take to have my problem worked on?

July 18, 10:05pm Eastern Time, I posted in Virus, Trojan, Spyware, and Malware Removal Logs

Since then, not a single "0 Replies" thread behind me has been looked at. Will it really take a month or two to get help? I'm so desperate right now and I don't know where else to go. Is there another website I can go to?

Please don't get me wrong, I DO SO MUCH APPRECIATE the help you give to people here. I had one virus fixed a couple months ago and I would have been lost in hell without the help I got here. But I'm wondering why it might seemingly take forever this time. Is it really first come first served? I'm so screwed if it's going to take weeks.

Thanks & Have a Great Weekend :)

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#2 Budapest


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Posted 26 July 2011 - 04:30 PM

The current backlog is 18 days (it does fluctuate a bit).
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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