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Cannot connect to wifi


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#1 darkside701

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Posted 23 July 2011 - 12:54 PM

This is a friends computer no idea the model but he says when he switches the wifi switch on it will normally auto connect to the internet but it can't find his wifi signal. He says it works when it is hardwired but wifi is a no go what should I tell him to look for first?

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#2 Sneakycyber

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Posted 23 July 2011 - 01:07 PM

Is he able to see any wireless networks?
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#3 Ryan 3000

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Posted 23 July 2011 - 01:22 PM

Sometimes a problem like this can be solved by resetting the router... I've had a few times when I couldn't connect to my wireless. I reset the router and boom it started working again. Hopefully he knows where his router is. The reset button is usually a small, recessed button on the back. It should be labelled 'reset'.

Edited by Ryan 3000, 23 July 2011 - 01:23 PM.

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