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Rootkit Infection - Advanced Help Required


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#1 pangea

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Posted 22 July 2011 - 02:16 AM

Hi

A couple of days ago I got the dreaded google redirect problem and discovered that it was most likely the result of a rootkit infection. With help from friends who are reasonbly experienced in this area I arrived at a process that I thought had cured my system of this bug. I had also been in contact with representatives of GMER via their website and email address info@gmer.net.

The process I followed was this

Ran a full scan with McAfee Security Centre (Full Subscription Service) - no log file but I can post the report if necessary
Ran TDSSKiller which found an additional trojan and removed it. (can remember if I saved the log file on this occasion.)
Ran GMER which didn't find anything. At this time I contacted them via email as I was still experiencing redirects from google under Firefox
Under instruction from GMER via e-mail I ran MBAM and e-mail them the log. It didn't seem to fix the problem so they advised a new step
Ran aswMBR.exe with full avast signatures and provided them with the log again. At this it found lykon.exe in one of my c:\users folders. I manually SHIFT+del this file after instructions from the GMER rep.

Overnight I ran CC Cleaner with all options on including Wipe Free Space etc. This morning I ran the registry cleaner of CC Cleaner and then flushed my DNS and changed my TCP/IP to DHCP options

I then tested the results by doing some random google searches. It seemed to have fixed the problem. I shut down as I had to go out.

I returned to boot up my PC only to find that I was again experiencing google redirects.

I am currently running MBAM again with their latest db update, not that I think it'll find anything.

It's starting to get a bit tiresome as I've been at this for 3 days and wish I'd found this forum at that time rather than a few hours ago.

Any further help would be appreciated. I'm happy to start the process again or post all the logs I have of the various scans I've run.

Some other symptoms of the infection include

Disabled Windows Firewall - I was unable to start it up again until this morning after my google searches began working temporarily
Redirects generally go to www.goingonearth.com (with a search query string in the url bar)

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System Windows Vista Home Premium SP2 - Updates Current
Mozilla Firefox 5
Dell XPS 630i

Edited by pangea, 22 July 2011 - 07:21 PM.


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#2 pangea

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Posted 22 July 2011 - 07:22 PM

Just a quick update. The redirect is only happening intermittently now and I can't establish a pattern as to when it will redirect and when it will not.

I added 0.0.0.0 www.goingonearth.com to my host file to try and block that website from resolving on this machine. Unfortunately it doesn't seem to have done the trick.

Edited by pangea, 22 July 2011 - 07:23 PM.


#3 boopme

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Posted 22 July 2011 - 07:56 PM

This infection will require our malware removal teams help.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include your Gmer, TDSSKiller and aswMBR logs.
Let me know if that went well.
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#4 pangea

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Posted 22 July 2011 - 09:43 PM

Thanks

I'll take those steps including running up to date scans as some of them are 24hrs+ old.

#5 boopme

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Posted 23 July 2011 - 07:35 PM

Your new log topic is here.
http://www.bleepingcomputer.com/forums/topic410782.html/page__p__2344331#entry2344331

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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