Hello... I have this laptop from a friend that forgot the password. So went to find a program to crack and erase the password. All worked fine afterwards, so I started deleting the previous user settings, erasing the music, photos, and so on. Then all started to go haywire as suddenly there is no way I can download Firefox to use it instead of Explorer; then wanted to download several programs like "Auslogics Defrag", Super Anti Spyware and others, but when it gets to start downloading it happens nothing. There is a box that reads: "Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later". There is an internet connection as I could go to the download.com site to try to download the programs I need. Trouble is that Windows found some viruses and said it fixed some of these partially, but I do need to download an anti virus program which was not available due that I deleted the Norton which ask for money, and replaced it with AVG, but then since I saw the computer not to work as usual, I restored it to an earlier time. I suspect this problem has something to do with me deleting the user settings...Any help will be appreciated.
Compaq Presario CQ56 Notebook PC
Windows 7 Home Premium
Intel Celeron firstname.lastname@example.orgGHz 2.19 GHz
Memory Ram 2.00 GB
64 bit OS
Edited by ignorantmonkey, 21 July 2011 - 11:30 PM.