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Unknow virus disables XP update


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#1 Wait_What?

Wait_What?

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Posted 21 July 2011 - 10:58 PM

Where do I start? Ok, I've run multiple virus/malware tools and have removed a few occurrences. I've run Malwarebytes, Spybot S&D, SUPERAntiSpyware, ESET Online scanner, BitDefender online scanner, Housecall Trend Micro online scanner, & Panda Activescan. I seem to have gotten all traces of it out except for the fact that when I openupthe control panel & click on the left hand side where it says,"Windows Update," a dialog box pops up and says, "Application not found". Then if I try to go to the windows website and try to install updates that way a dialog box pops up and asks if I want to install Windows Update. So i click "install" and the page sits for a minute. Then a message appears saying "The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try solving the problem, with the following error code: 0x8DDD0004.


.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by HP_Owner at 19:55:18 on 2011-07-21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.449 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Owner\Desktop\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://www.google.com/ie
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.satx.rr.com/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRunOnce: [RunNarrator] Narrator.exe
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: NoWindowsUpdate = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2011-7-20 28552]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-23 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-23 27784]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-12 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-23 297752]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-12-9 1245064]
S2 Microsoft Update Services;Microsoft Update Services;c:\windows\system32\msupdate.exe --> c:\windows\system32\msupdate.exe [?]
S3 EverestDriver;Lavalys EVEREST Kernel Driver;c:\program files\lavalys\everest home edition\kerneld.wnt [2005-8-18 7168]
S3 genmcmnUSB;USB Scroll Mouse Driver;c:\windows\system32\drivers\gflmouhid.sys [2004-4-19 6656]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-7-20 41272]
.
=============== Created Last 30 ================
.
2011-07-21 23:50:59 -------- d-----w- c:\windows\system32\CatRoot2
2011-07-21 07:20:23 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-07-21 07:20:23 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-07-21 04:44:52 388096 ----a-r- c:\documents and settings\hp_owner\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-21 04:44:50 -------- d-----w- c:\program files\Trend Micro
2011-07-21 03:02:38 -------- d-----w- c:\documents and settings\hp_owner\application data\SUPERAntiSpyware.com
2011-07-21 03:02:38 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-07-21 02:59:46 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-07-21 00:11:54 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2011-07-21 00:11:42 -------- d-----w- c:\program files\Panda Security
2011-07-20 22:04:53 -------- d-----w- c:\program files\ESET
2011-07-20 22:01:22 -------- d-----w- c:\documents and settings\hp_owner\application data\QuickScan
2011-07-20 20:44:14 -------- d-----w- c:\program files\Seagate
2011-07-20 20:42:38 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2011-07-20 20:35:17 -------- d-----w- c:\program files\Lavalys
2011-07-20 17:05:45 -------- d-----w- c:\documents and settings\hp_owner\application data\Malwarebytes
2011-07-20 17:05:24 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-20 17:05:23 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-07-20 17:05:19 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-20 17:05:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2009-02-24 22:40:05 774144 ----a-w- c:\program files\RngInterstitial.dll
.
============= FINISH: 19:56:06.18 ===============


I appreciate any help offered. Thank you!

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#2 myrti

myrti

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Posted 02 August 2011 - 09:51 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

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In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

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regards myrti

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#3 myrti

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Posted 10 August 2011 - 05:06 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

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