Posted 21 July 2011 - 06:12 PM
I'm having lots of problems with my laptop and I'd appreciate any help you can give. Originally I thought I had a virus but now I'm thinking it may be strictly a hardware problem. Anyway, I didn't have any problems until this afternoon, when I booted up the computer and found that the keyboard was not functioning. A few letters worked, others functioned incorrectly (ie I would press the i key and it would show a o on the screen - this is just an example), and others gave me no response at all. I started a full scan with avast and while the avast screen was up I saw some infrequent blinking of a few letters on the screen at random places - another bad sign. Then a few minutes later the screen went to black. I hit ctrl-alt-delete and the normal help screen came up, but the screen was completely flipped upside-down. I attached an external keyboard and unflipped the screen, and the external keyboard works which makes me think that it is a hardware problem with my laptop keyboard rather than a virus. I ran a full scan and 3 problem files were found. I deleted them and restarted the computer and the keyboard still doesn't work.
Anyways, I'm typing this from a hotel computer...I'm actually traveling in istanbul and my laptop is usually my only link with the world so I'm slightly freaking out. Am I correct in thinking this is a hardware problem? The only thing I'm confused about is that I didn't spill anything on the board to prompt this...I have been traveling with the laptop for awhile so I guess dirt and dust could have been gradually seeping in.
If this is a hardware problem, what do I do now? Can I do anything on my own to get things working, or is this a job for a repair shop. Like I said I'm traveling so it may be tough to find one where I will be in the same place for long enough for them to fix it. I really appreciate any advice you can give. I'm using an emachines e725 running windows 7.