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No new hardware, can't find drivers even after clean install


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8 replies to this topic

#1 DeJay

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Posted 21 July 2011 - 09:42 AM

So, my computer suddenly started finding a handful of devices it can't find drivers for. I didn't add any new hardware. After trying all I could think of I resorted to trying a clean install. Sadly that did not help.

Can someone advise me on where to begin to diagnose this problem? Obviously I'm not very experienced with this.

I'm sure you'll need more information to truly help with this, but I'm not sure what to provide or how to obtain it.

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#2 Allan

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Posted 21 July 2011 - 09:47 AM

Please provide more information. What do you mean your system is finding devices for which it can't find drivers? Please explain IN DETAIL.

Also, after the clean install did you download and install the chipset driver followed by all other appropriate drivers? Look in device manager - any yellow or red symbols?

#3 DeJay

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Posted 21 July 2011 - 09:52 AM

My computer tells me it has found new hardware for three "base system device" and one "IEEE 1394 Controller". The device manager shows the four items with yellow warning symbols in the "other devices" category. There is also a yellow warning symbol for something called a "SDA Standard Compliant SD Host Controller".

#4 DeJay

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Posted 21 July 2011 - 09:55 AM

I have downloaded and tried to install all of the driver software from my laptop manufacturer's website for my make and model. A HP Pavilion dv6500 Notebook PC. The sticker on the bottom says it's a dv6605us

#5 Allan

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Posted 21 July 2011 - 10:02 AM

Did you install the chipset driver?

And are you saying the only place you see the devices in need of drivers is in device manager?

Edited by Allan, 21 July 2011 - 10:03 AM.


#6 DeJay

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Posted 21 July 2011 - 10:20 AM

I downloaded and ran the executable from the HP website that is supposed to update the chipset drivers, then restarted the computer. Nothing seems to have changed.

#7 Allan

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Posted 21 July 2011 - 10:40 AM

Did you install the Intel or Nvidia chipset driver? Do you know which you have? Have you used the HP System Software Manager to tell you which drivers you need? If not, please try it.

#8 DeJay

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Posted 23 July 2011 - 01:04 AM

My laptop has a program called "HP update" that says I have everything up to date.

The installer I got from HP for the chipset drivers said nvidia on it, but I wouldn't know how to check which I actually have.

#9 Allan

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Posted 23 July 2011 - 05:16 AM

Did you install the Intel or Nvidia chipset driver? Do you know which you have? Have you used the HP System Software Manager to tell you which drivers you need? If not, please try it.






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