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How can I get rid of Virtumonde.dll?


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#1 music junkie

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Posted 20 July 2011 - 09:07 PM

Hi I'm running windows vista home premium. I removed win32.palevo the other day, since then I've found multiple viruses/trojans using spybot, malwarebytes, superantispyware and r-kill(not in that order). One that keeps coming back is Virtumonde.dll. the only one that detects it is spybot search and destroy, says it removes it, but when I do another scan there it is again. Can someone help me?

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#2 boopme

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Posted 20 July 2011 - 09:19 PM

Hello and welcome..
We need to disable Spybot S&D's "TeaTimer" if running
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Mode > Advanced Mode.
    Posted Image
  • You may be presented with a warning dialog. If so, click Yes
  • Click on Tools and then Resident
    Posted Image
  • Uncheck this checkbox: "Resident TeaTimer {protection of over-all system settings) active"
  • Close/Exit Spybot Search and Destroy


    Rerun MBAM (MalwareBytes) like this:

    Open MBAM in normal mode and click Update tab, select Check for Updates,when done
    click Scanner tab,select Quick scan and scan (normal mode).
    After scan click Remove Selected, Post new scan log and Reboot into normal mode.



    I'd like us to scan your machine with ESET OnlineScan
    • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    • Click the Posted Image button.
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)[list=1]
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 music junkie

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Posted 20 July 2011 - 09:42 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7217

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

20/07/2011 7:40:47 PM
mbam-log-2011-07-20 (19-40-47).txt

Scan type: Quick scan
Objects scanned: 168164
Time elapsed: 3 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{09971cee-01b8-42bc-9d91-456b1faad6be} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{09971cee-01b8-42bc-9d91-456b1faad6be} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\CouponAlert_2p (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 20 July 2011 - 10:02 PM

Also I meant to ask if Spybot gives the path of the infection?
example
C:\Windows\System 32\mfc40.dll. ( SB1$DB0322C4) Heuristic

I am leaving soon but will look back early.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 music junkie

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Posted 20 July 2011 - 11:32 PM

windows\system32\imapiz.dll(SBI $2F4068FC) Library

Edited by music junkie, 21 July 2011 - 05:54 PM.


#6 music junkie

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Posted 20 July 2011 - 11:33 PM

I won't be able to get back to you till 2marrow after work. Thank you for your help. :)

#7 music junkie

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Posted 21 July 2011 - 05:31 PM

Here's what Eset found.

C:\WINDOWS\sds.exe Win32/VB.PZC trojan cleaned by deleting - quarantined
C:\WINDOWS\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1QMBPSKD\r2p3[1].exe
Win32/VB.PZC trojan cleaned by deleting - quarantined
K:\Software\avc-free.exe
Win32/OpenCandy application deleted - quarantined
K:\Software\FreeYouTubeDownloaderSetup.exe multiple threats deleted - quarantined

#8 music junkie

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Posted 21 July 2011 - 05:47 PM

I disabled the tea timer protection in spybot like you said to do and ran 2 more scans and its still there. still spybot is the only one that detects it.

#9 boopme

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Posted 21 July 2011 - 06:10 PM

Lets' upload this file for a second opinion on what it actually is.. imapiz.dll(SBI $2F4068FC) Library

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 music junkie

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Posted 21 July 2011 - 07:10 PM

I was unable to find imapiz.dll(SBI $2F4068FC) Library. I'm running another scan with spybot. Maybe it changed locations?

#11 music junkie

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Posted 21 July 2011 - 07:39 PM

I did another scan, and its still there. When I try to find it to load it into jotti or virustotal I can't find it, even with a search, But when I search it in the start menu it pops up right away.

#12 boopme

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Posted 21 July 2011 - 07:47 PM

Rats if we cannot find it I cant kill it.. We will need to use stronger tools.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 music junkie

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Posted 23 July 2011 - 12:47 PM

Ok so I ran each version of r-kill, updated and ran spybot search and destroy, removed it, ran mbam, super antispyware, microsoft security essentials,and did another scan with eset. Then I restarted my machine and ran another scan with spybot which found nothing. Hopefully its gone and didn't just move somewhere else where it's undetected. I want to thank you for your help. If anything else comes up I'll post again. Take care..

#14 boopme

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Posted 23 July 2011 - 08:07 PM

You're welcome, I think you beat it ...

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 music junkie

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Posted 23 July 2011 - 11:00 PM

I have done this, but windows defender won't open. Error Code: 0x800705b4 and the it says it timed out. You think I'm still infected??

Edited by music junkie, 23 July 2011 - 11:10 PM.





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