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hard drive not found


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29 replies to this topic

#1 angieInVA

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Posted 20 July 2011 - 06:06 PM

grrrrrrrrr........I woke up this morning to the sounds of our Dell's fan running and thought that one of the kids left the computer on all night. when I went to look at it, I had a white screen and nothing else. so I rebooted it and saw it boot to the desktop.....and thought everything was ok, but when I came back to it I had a messages similar to this.....

hard drive not found, F1 to continue or F2 to enter setup

since then I have the the Dell diagnostics disk and everything passed but the Western Digital hard drive. I have open the case, checked the connections but I still get the same message. I can boot to my DVD/CD drive, is it really time for another drive??

thanks

Edited by angieInVA, 20 July 2011 - 09:43 PM.


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#2 caperjac

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Posted 20 July 2011 - 06:49 PM

if it failed the diagnostics test ,then yes it time to get a new one

My answers are my opinion only,usually


#3 MarkGS

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Posted 20 July 2011 - 07:07 PM

Like caperjac said.. If the HDD failed the diagnostic then yes.. it's time for a new drive.. do you have the recovery media?

#4 angieInVA

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Posted 20 July 2011 - 09:45 PM

recovery media as a recent backup? if so, no I don't I'm sorry to say.......now if I only knew how to recover the data.

I think I missed my calling.....it can't be that hard with the right equipment.

Edited by angieInVA, 20 July 2011 - 10:29 PM.


#5 MarkGS

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Posted 21 July 2011 - 08:56 AM

No, recovery media as in operating system discs!! You will need those to put your operating system on a new hard drive (if you decide to purchase one). As for the DATA this tool http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002 will allow you to connect the HDD to another computer and attempt to get everything.

#6 keyboardNinja

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Posted 21 July 2011 - 02:39 PM

If the hard drive has completely failed, you might not be able mount it in Windows using the adapter MarkGS linked to. BUT, sometimes you can force a mount in a UNIX-based system (Mac, Linux, etc.) and get some (probably not all) of the data off. I've had this happen a couple times. Windows would just freeze when hooking it up, but I forced a Mac to mount it with some terminal commands and was able to get most of the data off.

It depends on what exactly failed (bad sectors vs. mechanical failure, etc.).

If you can't get it to mount on any system, data recovery software and the like will do you no good. In that case, you would have to look into professional recovery services if the data is that important. They're pretty darn expensive, but that's the price you pay for not backing up. :whistle:

Edited by keyboardNinja, 21 July 2011 - 02:40 PM.

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#7 angieInVA

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Posted 26 July 2011 - 01:49 PM

an update,

western digiatal replaced the drive, in fact I have the drive right now. I switched out the drives, put in my Winxp installation disc and booted to this wonderful blue screen message, grrrrrrrrrr....


"A problem has been detected and windows has been shut down to prevent
damage to your computer.

The problem seems to be caused by the following file: partmgr.sys

PAGE_FAULT_IN_NON_PAGED_AREA

....

Stop 0x00000050 (0xF77114AB, 0x00000000, 0xF77114AB, 0x00000000)

Partmgr.sys - address F77114AB bas at F770F000, datestamp 00000000"


any ideas??

thanks!

#8 caperjac

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Posted 26 July 2011 - 08:04 PM

http://technet.microsoft.com/en-us/library/cc957625.aspx

it explains the error on a working windows ,yours is not ,but it talks of bad hardware like ram .

My answers are my opinion only,usually


#9 angieInVA

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Posted 27 July 2011 - 09:18 AM

thank you, it looks like I'm back to running diagnostics or taking it to a shop.

the new hard drive shows up in my bios, all the previous diagnostics were using the Dell disc that came with the computer and everything passed except if was related to the bad drive I had WD replace.......

#10 angieInVA

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Posted 12 August 2011 - 06:55 PM

an update with a couple of questions

WD sent me a new hard driv which I got today first off I tried to install winXP professional but my disk didn't have service pack two so it couldn't read the all of the 250 gig drive. so I used the winXP home addition which came with the Dell which installed with no problem or so I thought.

when I boot it up it gets to this point

SATA Secondary drive 0 not found
Primary drives 0 not found
Primary drive 1 not found
Strike the F1 kety to continue, F2 to run the setup untility

when pressing F1 it boots to winXP, I can go to run, then command and see everything on the new hard drive

now for my questions I know all Bios are different but could I have something wrong in mine? maybe I change something without knowing it before. the other question now that the drive is formatted can I if I wanted to install the professional version of winXP?

thank you all again,


I'm off to do some searching, reading

Edited by angieInVA, 12 August 2011 - 06:57 PM.


#11 keyboardNinja

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Posted 07 September 2011 - 03:17 PM

According to this thread: http://techpatterns.com/forums/about509.html
it is not XP SP2 that limits the hard drive size, but the motherboard.

What is the model of this Dell computer and how old is it?

Also, can you please Publish a Snapshot using Speccy?

Edited by keyboardNinja, 07 September 2011 - 03:18 PM.

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#12 angieInVA

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Posted 07 September 2011 - 04:24 PM

gawd what an idoit, I forgot to update this message


it was a 250 gig drive that I replaced, I have a Dell Dimension 8300, it came with a 120 gig hard drive, which failed then Dell replaced it with a 250 hard drive (WD2500AAKK) which recently failed and Western Digital replaced that drive with this one (WD2500AAKX). after installing winXP on the new drive and rebooting I got this message..........

when I boot it up it gets to this point

SATA Secondary drive 0 not found
Primary drives 0 not found
Primary drive 1 not found
Strike the F1 kety to continue, F2 to run the setup untility

when pressing F1 it boots to winXP like it would normally


off to run Speccy

Edited by angieInVA, 07 September 2011 - 04:27 PM.


#13 angieInVA

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Posted 07 September 2011 - 04:37 PM

http://speccy.piriform.com/results/4suhadbHwmajJbHYcKJwSeR

I hope this helps and thank you

#14 keyboardNinja

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Posted 07 September 2011 - 06:51 PM

I hate to present this as your only option (which it isn't), but have you considered just getting a new computer? This one has quite a few years on it (my family has one exactly like it), and a new machine would be a nice upgrade from this dinosaur. You could build a decent PC for around $400-$500, or there's always the OEM route.

If a new computer is not an option, let me know, and we will pursue a solution for the current problem.

Edited by keyboardNinja, 07 September 2011 - 06:51 PM.

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#15 angieInVA

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Posted 07 September 2011 - 08:05 PM

sad but true, currently it's not an option and I wish it was.




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