Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Unable to access internet via Chrome, IE, Firefox, or Opera


  • This topic is locked This topic is locked
7 replies to this topic

#1 korniceman3000

korniceman3000

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Local time:08:35 PM

Posted 20 July 2011 - 04:00 PM

Hi Everyone,

Hope you won't mind helping me to resolve this problem I'm having with my DSL speed. I run Windows Vista and have 1.5 MB/s DSL. My modem is directly connected to the phonejack and the ethernet cable goes directly to my laptop. I do not have a router.

My internet download speed has suddenly slowed to a crawl. Just yesterday, it was downloading at a very consistent 157 KB/s. Then today, It started downloading very fast at 159 KB/s, then I watched it systematically drop all the way down to 77 KB/s and continue to go down. I already contacted my ISP Earthlink and they performed a line test but said there was nothing wrong with the line and that my modem was also functioning properly. I already ran 3 antivirus sweeps and all came out clear. Malwarebytes, Avira 2011, and Superantispyware all came out negative. I even temporarily disabled Avira Antivirus but the downloading only gets slower and slower until I can't even load a regular webpage or run a line test on 2Wire.com, speedtest.net, or speakeasy.net.

I also cleaned all the temporary files and deleted all browsing data on Chrome, Firefox, Opera, and IE but nothing seems to work.

PLEASE HELP!!! Your assistance is greatly appreciated!!!
Best regards!!!

Edited by hamluis, 21 July 2011 - 07:36 AM.
Merged topics.


BC AdBot (Login to Remove)

 


#2 korniceman3000

korniceman3000
  • Topic Starter

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Local time:08:35 PM

Posted 20 July 2011 - 04:46 PM

Hi Everyone,

Hope you won't mind helping me to resolve this problem I'm having. Just yesterday, my browsers were all working fine and downloading at 157 KB/s. Today, I start off at 158 KB/s then watch it drop until it is down to 3 or 4 KB/s. I can no longer run any DSL line speed tests. Most pages won't load at all. Download becomes randomly interrupted. I called my DSL ISP Earthlink and they performed a line test and said all was fine at 1.5 MBps and that my modem was also find. I ran both malwarebytes and Avira but both were negative. However, my speed is so slow that I cannot update any of my antivirus software at all. I can't load most flash pages. I also get periodic pop-ups that Web Of Trust blocks and says are sites rated poor. I virtually have no internet speed whatsoever and can't even download a small 3 MB test file from mediafire because each time I click the download link and select save link as, either the file DL's at 3 KB/s or it gives me a download.htm page.

I suspect that some sort of malware or virus has infected my computer and prevents me from downloading anything at all by crippling my download speed.

Please help me resolve this problem. Your help is greatly appreciated.
Best regards!!!

Edited by Budapest, 20 July 2011 - 04:55 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,679 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:35 PM

Posted 20 July 2011 - 07:35 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:35 PM

Posted 21 July 2011 - 07:40 AM

Admin Note: OP has had a series of posted issues since Jun, including an MRL topic. Suggest reviewing all topics since before deciding actions to be taken.

Louis

#5 korniceman3000

korniceman3000
  • Topic Starter

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Local time:08:35 PM

Posted 21 July 2011 - 02:33 PM

Hi Broni and thank you so much for the reply and assistance. It is greatly appreciated.

At the moment, I am still awaiting the completion of the GMER scan. Listed below are the logs for Security Check, MiniToolBox, and MBAM. I am still not sure what happened yesterday when my internet download speed suddenly dropped from 157 KB/s to less than 3 KB/s. This afternoon, it started downloading at 155 KB/s but then started to drop before wildly fluctuating between 144 KB/s and 155 KB/s almost as if it was forced through some kind of a filtering device of some sort. After following your instructions to disable my primary antivirus programs, the speed has since leveled off and become more consistent. Could this problem be arising from my antiviral programs? Any advice on this matter is warmly welcomed!

Thank you so much for your help thus far! It is greatly appreciated :D


SECURITY CHECK LOG


Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is disabled!)
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Avira AntiVir Personal - Free Antivirus
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
CCleaner
Java™ 6 Update 26
Java™ 6 Update 5
Out of date Java installed!
Adobe Flash Player 10.2.153.1
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````





MiniToolBox by Farbar
Ran by Justin T Leung (administrator) on 21-07-2011 at 13:57:23
Windows Vista ™ Home Premium Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : JustinTLeung-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Broadband Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadband Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 66.32.93.119(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 207.69.188.187
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : solutionip.com
Description . . . . . . . . . . . : Atheros AR928x Wireless Network Adapter
Physical Address. . . . . . . . . : 00-22-43-32-33-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-24-8C-01-BC-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f90b:16c5:d903:f087%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, July 21, 2011 1:39:36 PM
Lease Expires . . . . . . . . . . : Sunday, July 24, 2011 1:39:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251667284
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-E3-AA-56-00-24-8C-01-BC-6B
DNS Servers . . . . . . . . . . . : 207.69.188.185
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{96C226FD-711C-4E10-8B6C-F705E942C9B1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20a4:129d:bddf:c1a3(Preferred)
Link-local IPv6 Address . . . . . : fe80::20a4:129d:bddf:c1a3%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.solutionip.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4220:5d77::4220:5d77(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 207.69.188.187
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: ns3.mindspring.com
Address: 207.69.188.187

Name: google.com
Addresses: 74.125.93.99
74.125.93.104
74.125.93.105
74.125.93.103
74.125.93.147
74.125.93.106



Pinging google.com [74.125.91.104] with 32 bytes of data:

Reply from 74.125.91.104: bytes=32 time=36ms TTL=53

Reply from 74.125.91.104: bytes=32 time=37ms TTL=53



Ping statistics for 74.125.91.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 36ms, Maximum = 37ms, Average = 36ms

Server: ns3.mindspring.com
Address: 207.69.188.187

Name: yahoo.com
Addresses: 69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76



Pinging yahoo.com [98.137.149.56] with 32 bytes of data:

Reply from 98.137.149.56: bytes=32 time=91ms TTL=48

Reply from 98.137.149.56: bytes=32 time=103ms TTL=48



Ping statistics for 98.137.149.56:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 91ms, Maximum = 103ms, Average = 97ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
34 ........................... Broadband Connection
12 ...00 22 43 32 33 7c ...... Atheros AR928x Wireless Network Adapter
10 ...00 24 8c 01 bc 6b ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.{96C226FD-711C-4E10-8B6C-F705E942C9B1}
20 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
18 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
17 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
19 ...00 00 00 00 00 00 00 e0 isatap.solutionip.com
22 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
21 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
23 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
35 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
27 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
36 ...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.33 4245
0.0.0.0 0.0.0.0 On-link 66.32.93.119 21
66.32.93.119 255.255.255.255 On-link 66.32.93.119 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 4531
127.0.0.1 255.255.255.255 On-link 127.0.0.1 4531
127.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
192.168.1.0 255.255.255.0 On-link 192.168.1.33 4501
192.168.1.33 255.255.255.255 On-link 192.168.1.33 4501
192.168.1.255 255.255.255.255 On-link 192.168.1.33 4501
224.0.0.0 240.0.0.0 On-link 127.0.0.1 4531
224.0.0.0 240.0.0.0 On-link 192.168.1.33 4502
224.0.0.0 240.0.0.0 On-link 66.32.93.119 21
255.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
255.255.255.255 255.255.255.255 On-link 192.168.1.33 4501
255.255.255.255 255.255.255.255 On-link 66.32.93.119 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
36 1125 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
13 18 2001::/32 On-link
13 266 2001:0:4137:9e76:20a4:129d:bddf:c1a3/128
On-link
36 1025 2002::/16 On-link
36 281 2002:4220:5d77::4220:5d77/128
On-link
10 276 fe80::/64 On-link
13 266 fe80::/64 On-link
13 266 fe80::20a4:129d:bddf:c1a3/128
On-link
10 276 fe80::f90b:16c5:d903:f087/128
On-link
1 306 ff00::/8 On-link
13 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/21/2011 01:38:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3167788

Error: (07/21/2011 01:38:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3167788

Error: (07/21/2011 01:38:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/21/2011 01:38:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3165697

Error: (07/21/2011 01:38:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3165697

Error: (07/21/2011 01:38:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/21/2011 01:38:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3164028

Error: (07/21/2011 01:38:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3164028

Error: (07/21/2011 01:38:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/21/2011 01:38:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3162998


System errors:
=============
Error: (07/21/2011 01:39:32 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.33 for the Network Card with network address 00248C01BC6B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/21/2011 09:03:20 AM) (Source: Service Control Manager) (User: )
Description: WD File Management Engine1

Error: (07/21/2011 09:01:08 AM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (07/21/2011 08:55:22 AM) (Source: Service Control Manager) (User: )
Description: Nsynas32%%20

Error: (07/21/2011 08:55:22 AM) (Source: Service Control Manager) (User: )
Description: TCP/IP NetBIOS HelperNetBT

Error: (07/21/2011 08:54:29 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: SYSTEM)
Description: C:\Windows\system32\athihvs.dll126

Error: (07/20/2011 06:42:15 PM) (Source: Service Control Manager) (User: )
Description: WD File Management Engine1

Error: (07/20/2011 06:42:11 PM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (07/20/2011 06:36:49 PM) (Source: Service Control Manager) (User: )
Description: Nsynas32%%20

Error: (07/20/2011 06:36:49 PM) (Source: Service Control Manager) (User: )
Description: TCP/IP NetBIOS HelperNetBT


Microsoft Office Sessions:
=========================

========================= Memory info: ===================================

Percentage of memory in use: 67%
Total physical RAM: 3036.41 MB
Available physical RAM: 997.52 MB
Total Pagefile: 6277.08 MB
Available Pagefile: 3794.36 MB
Total Virtual: 2047.88 MB
Available Virtual: 1959.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:222.88 GB) (Free:23.16 GB) NTFS

========================= Users: ========================================

User accounts for \\JUSTINTLEUNG-PC

Administrator ASPNET Guest
Justin T Leung


== End of log ==





Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7224

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

7/21/2011 2:11:27 PM
mbam-log-2011-07-21 (14-11-27).txt

Scan type: Quick scan
Objects scanned: 187496
Time elapsed: 12 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 korniceman3000

korniceman3000
  • Topic Starter

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Local time:08:35 PM

Posted 21 July 2011 - 04:17 PM

Sorry about the 2nd post as the log was extremely long. I'm not sure if the scan was complete as it had stopped moving for quite some time and was stuck on this Windows Service section after 6 hours and was draining the CPU. Please find the GMER scan log below. Also, is there a way you scan specify GMER to only scan essential parts like Windows and other areas but not .wav files and midi (as I have at least 20,000 instrument samples and midi files which I know are not viruses) Thank you again for the assistance. It is greatly appreciated!!

Hope you won't mind downloading the text file as I was unable to post due to the length.

http://www.mediafire.com/download.php?5gbyf4ugmm3bl2x

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,679 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:35 PM

Posted 21 July 2011 - 07:48 PM

You have an open topic in malware removal forum, so please stay there: http://www.bleepingcomputer.com/forums/topic410429.html

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,026 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:35 PM

Posted 21 July 2011 - 07:55 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users