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Blue Screen Error: 0x00000024


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#1 weatherman13

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Posted 20 July 2011 - 08:08 AM

Hi,

I have a blue screen error: 0x00000024. I am right now booted into Ubuntu. I need to save my photos and everything. I also need to keep the OS. Is their any way I can do this without spending alot of money? The hard drive is a Samsung HD160JJ/P 160 GB Serial ATA. The computer is a Dell Dimension E310. Also the family member I am helping with this computer said sometimes they shut it down via the power button. It just did this in the middle of the night.I ran recovery console. I typed in the chkdsk C: /r command and I got this message: The volume appears to contain one or more unrecoverable problems. Also I ran the Dell Hard Drive Test and it gave me error code 7. I was wondering if there is anything more I can do for free while keeping my data. Right now, I boot the computer via CD in Ubuntu. I do not have the windows installation disk. Please help.

Thanks

Edited by weatherman13, 20 July 2011 - 08:59 AM.


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#2 hamluis

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Posted 20 July 2011 - 12:14 PM

See 24 at left of http://www.aumha.org/a/stop.htm .

Dell support, http://search.dell.com/results.aspx?s=dhs&c=us&l=en&cs=19&k=STOP+0x00000024&cat=sup

I would try running the chkdsk /r command.

Louis




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