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Infected with iexplore.exe & Internet search keeps redirecting


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3 replies to this topic

#1 vjeffs

vjeffs

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  • Local time:11:26 AM

Posted 19 July 2011 - 09:55 PM

Hi I would love some help. I have tried to remove all unnecssary programs, clearing cache (java, IE, temp files), tried running various malware removal programs (ad-aware, malwarebytes, spybot, superantispyware) yet to no avail. If I boot in safe mode without nettworking, iexplore.exe never appears in the task list. However, as soon as I boot in networking mode (yet before I ever click on IE and try to browse the internet), the iexplore.exe appears in the running processes (more than 1 instance). It will use up to 100% of CPU and each takes large amounts of memory. When I try to search the internet (Google, Bing) I keep getting redirected (for instance I enter "UPS" into search, and I get back what look like valid search results, but when I click on "Tracking" for instance, I get redirected to http://search.us.b00kmarks.com/search.php?keyword=ups.

Here is the DDS.txt (and I have attached the attach.txt and ark.txt as requested)

DDS (Ver_2011-07-14.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 22:14:06 on 2011-07-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1279.844 [GMT -4:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1205003667466
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} - hxxp://offers.e-centives.com/cif/download/bin/actxcab.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{209D71C9-A7CA-4F86-A148-B7380454182B} : DHCPNameServer = 192.168.1.254
Handler: ipp - <Clsid value has no data>
Handler: msdaipp - <Clsid value has no data>
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "c:\program files\outlook express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
mASetup: {7790769C-0471-11d2-AF11-00C04FA35D02} - "c:\program files\outlook express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
IFEO: Your Image File Name Here without a path - ntsd -d
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-7-16 64512]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-7-17 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-7-17 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-7-17 656320]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-6-20 2151640]
R3 WLAN_400_500_SERVICE;HP WLAN W400/W500 Wireless Network Adapter Service;c:\windows\system32\drivers\ar5211.sys [2003-2-25 449344]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
S1 MpKsl1b3c422a;MpKsl1b3c422a;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2fa77b4b-583b-4409-a4fa-2d2f728a40c0}\mpksl1b3c422a.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2fa77b4b-583b-4409-a4fa-2d2f728a40c0}\MpKsl1b3c422a.sys [?]
S1 MpKsl22c84851;MpKsl22c84851;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0f64178c-84d3-4aab-885c-ec941fbdc00d}\mpksl22c84851.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0f64178c-84d3-4aab-885c-ec941fbdc00d}\MpKsl22c84851.sys [?]
S1 MpKsl4129e8c3;MpKsl4129e8c3;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{03508d2c-c105-40d1-8607-79b5963c31e7}\mpksl4129e8c3.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{03508d2c-c105-40d1-8607-79b5963c31e7}\MpKsl4129e8c3.sys [?]
S1 MpKsl62ff0ec8;MpKsl62ff0ec8;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{94d237e2-5030-4470-9d87-fd9f4a1ea78e}\mpksl62ff0ec8.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{94d237e2-5030-4470-9d87-fd9f4a1ea78e}\MpKsl62ff0ec8.sys [?]
S1 MpKslad4c33c7;MpKslad4c33c7;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b9c951a4-cb75-40fc-9b90-5a6a71d861ec}\mpkslad4c33c7.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b9c951a4-cb75-40fc-9b90-5a6a71d861ec}\MpKslad4c33c7.sys [?]
S1 MpKslce2cb195;MpKslce2cb195;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{03508d2c-c105-40d1-8607-79b5963c31e7}\mpkslce2cb195.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{03508d2c-c105-40d1-8607-79b5963c31e7}\MpKslce2cb195.sys [?]
S1 MpKsldda97a74;MpKsldda97a74;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2dda46fc-5ccd-454a-8d77-1285093e7ad6}\mpksldda97a74.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2dda46fc-5ccd-454a-8d77-1285093e7ad6}\MpKsldda97a74.sys [?]
S1 MpKsle5a7c556;MpKsle5a7c556;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{16ff9043-8ef3-41fd-b1fa-09bc274e3ef0}\mpksle5a7c556.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{16ff9043-8ef3-41fd-b1fa-09bc274e3ef0}\MpKsle5a7c556.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-12 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-5-1 181544]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-8-5 133104]
S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-7-17 366840]
S2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-7-17 1150936]
S2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2010-10-9 4463400]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-8-5 133104]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-6-20 15232]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2010-10-9 16168]
.
=============== File Associations ===============
.
ShellExec: FRONTPG.EXE: edit=c:\progra~1\micros~2\office\FRONTPG.EXE
.
=============== Created Last 30 ================
.
2011-07-18 22:35:06 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2011-07-18 22:34:58 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-18 22:34:54 -------- d-----w- C:\fix
2011-07-18 21:59:26 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Apple Computer
2011-07-18 19:53:56 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Adobe
2011-07-18 17:21:02 -------- d-----w- c:\documents and settings\administrator\application data\SUPERAntiSpyware.com
2011-07-18 16:50:11 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2011-07-18 14:53:12 -------- d-sh--w- c:\documents and settings\administrator\PrivacIE
2011-07-18 11:44:41 -------- d-----w- c:\program files\CCleaner
2011-07-18 11:34:40 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-07-18 10:04:37 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-07-18 10:04:37 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-07-18 02:15:21 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-07-18 02:14:42 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-07-17 23:58:42 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0b6287de-b658-43b0-9606-186f3608138d}\mpengine.dll
2011-07-17 20:07:40 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-07-17 20:07:40 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-07-17 20:07:38 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-07-17 20:07:23 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-07-17 20:07:23 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-07-17 20:06:04 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-07-17 20:05:05 -------- d-----w- c:\program files\PC Tools Security
2011-07-17 20:05:05 -------- d-----w- c:\program files\common files\PC Tools
2011-07-17 19:58:28 -------- d-----w- c:\documents and settings\all users\application data\Alwil Software
2011-07-17 19:22:38 -------- d-----w- c:\program files\ESET
2011-07-17 17:14:57 -------- d-sha-r- C:\cmdcons
2011-07-17 17:12:31 208896 ----a-w- c:\windows\MBR.exe
2011-07-17 17:12:30 98816 ----a-w- c:\windows\sed.exe
2011-07-17 17:12:30 256000 ----a-w- c:\windows\PEV.exe
2011-07-17 16:49:02 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-16 19:05:30 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-16 19:00:31 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-07-16 19:00:13 -------- d-----w- c:\program files\Lavasoft
2011-07-16 18:18:01 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-07-09 14:58:37 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-07 03:48:18 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2011-07-07 03:48:17 -------- d-----w- c:\program files\AVAST Software
2011-07-06 15:04:21 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2011-07-06 15:04:21 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-06-29 02:49:14 74072 ----a-w- c:\windows\system32\XAPOFX1_5.dll
2011-06-29 02:49:14 527192 ----a-w- c:\windows\system32\XAudio2_7.dll
2011-06-29 02:49:11 239960 ----a-w- c:\windows\system32\xactengine3_7.dll
2011-06-29 02:49:10 2106216 ----a-w- c:\windows\system32\D3DCompiler_43.dll
2011-06-29 02:49:07 1868128 ----a-w- c:\windows\system32\d3dcsx_43.dll
2011-06-29 02:49:03 248672 ----a-w- c:\windows\system32\d3dx11_43.dll
2011-06-29 02:49:01 470880 ----a-w- c:\windows\system32\d3dx10_43.dll
2011-06-29 02:49:00 1998168 ----a-w- c:\windows\system32\D3DX9_43.dll
2011-06-29 02:47:56 452440 ----a-w- c:\windows\system32\d3dx10_40.dll
2011-06-29 02:46:54 238088 ----a-w- c:\windows\system32\xactengine3_0.dll
2011-06-29 02:45:58 261480 ----a-w- c:\windows\system32\xactengine2_7.dll
2011-06-29 02:44:58 2297552 ----a-w- c:\windows\system32\d3dx9_26.dll
2011-06-29 02:35:02 -------- d-----w- c:\windows\Logs
2011-06-29 01:23:47 -------- d-----w- c:\program files\common files\LWS
2011-06-29 01:22:00 5504 -c--a-w- c:\windows\system32\dllcache\mstee.sys
2011-06-29 01:22:00 5504 ----a-w- c:\windows\system32\drivers\MSTEE.sys
2011-06-29 01:20:50 60032 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2011-06-29 01:20:50 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2011-06-29 01:20:35 53760 -c--a-w- c:\windows\system32\dllcache\vfwwdm32.dll
2011-06-29 01:20:35 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
2011-06-29 01:20:35 43008 ----a-w- c:\windows\system32\ksxbar.ax
2011-06-29 01:20:34 91136 ----a-w- c:\windows\system32\kswdmcap.ax
2011-06-29 01:20:34 61952 ----a-w- c:\windows\system32\kstvtune.ax
2011-06-29 01:20:34 20992 ----a-w- c:\windows\system32\dshowext.ax
2011-06-29 01:20:24 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2011-06-29 01:20:24 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-06-21 20:56:03 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-06-20 03:29:21 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
.
==================== Find3M ====================
.
2011-07-18 22:14:52 21064 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-07-17 16:48:09 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-18 21:20:20 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-26 11:07:50 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-04-26 11:07:50 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 22:15:52.26 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:26 PM

Posted 01 August 2011 - 01:08 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 August 2011 - 01:47 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:26 PM

Posted 07 August 2011 - 02:21 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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