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I believe its a computer crash?


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#1 AverageOzo

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Posted 19 July 2011 - 07:38 PM

So, I'm sorry if I did/ am not putting this in the right forum. But here we go. Right now I'm on a family computer; just to clear up any confusions.
So I guess it's been going on for about a year now. I have gotten scarewares more times than I can remember. However only a few months ago, I was infected with one; 'Vista Antivirus 2011.' Before the most challenging part of getting rid of the virus was merely the fact that while in safe mode my laptop randomly shuts down (I think it's due to the fact that my laptop becomes overheated fairly easily)However this time, I read a tutorial requiring me to go into 'Task Manager' and ending a process. I ended the process titled, 'cxu.exe' (Let me just say now, that I'm a highschool student and I have almost no knowledge of this type of encounter other then learning from watching youtube videos/ reading online tutorials. And I have now learned my lesson not to touch a single thing that is in my computer that I did not put there...because...)
I thought I got rid of it. See, for some reason, after ending the process, it did as the tutorial said it would and stopped the virus from popping up. For only an hour or two... Then after the hour of having a decently working computer came my very first encounter with the Blue Screen of Death. The BSOD showed up while nothing was happening and then restarted my computer only to have a continual process of BSODs pop up. So of course I did what I knew... I went to safe mode w/networking (Ahh this selection is way too familiar to me) Well anyways I thought I had done it...I finally got rid of that damn virus that took up my whole precious weekend...yea, right >.< psshh. The computer found 10 infections and I got rid of them as always. However oddly enough it did nothing for me. I tried the process again- same result....again- same result... AGAIN- same exact results. And it goes on. So all I did at that moment was put some files that I really wished to keep, even if the computer went down, on a usb just in case.
This was several months ago...
During this time not included I hadn't touched a computer, I was too involved in school work.
However I have recently had time to involve myself once again, and it seems the files I put on the usb went bad and no longer showed up...? I guess? I was really confused. Never seen this before. I went back into my old infected computer and kept trying to get those files back on the usb. I got majority of them in, but my computer kept doing that stupid thing where it shuts down in safe mode. Now I only need like 2 or 3 more files that I would really like saved. However it appears that now Safe Mode also shows a BSOD. Wonderful...Just wonderful, RIGHT?
When I try to do a system restore, on the startup black screens by pressing one of the 'F' hotkeys, it gives me a popup saying I need to run rstrui.exe /OFFLINE:C: /windows. So I went exploring and it looks like I'll be able to restore it to its manufacturers condition which I plan to do once I'm able to get those files back. When I type in the code in the black command screen, another pop up comes up saying the parameter is incorrect(0x80070057.)
So as you can see I've been having so many problems and it gets me frustrated to the point where I have to make a joke out of it.

Anyways here is some additional information-
...Windows Vista Home Premium
...Laptop (XD)
... Guess thats it right now(haha) let me know if any other additional info is needed.


Sorry for the very long read/rant. I thought the more info the better.
Thanks in advance just for at least reading this.

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#2 myrti

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Posted 02 August 2011 - 09:37 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

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Posted 10 August 2011 - 05:00 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

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