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I just recently had to do a full restore due to a virus infection. After finally recovering files, docs, etc., I downloaded SP2 (I HATE SP3 - it has never failed to crash my system), and installed it. Now, Windows refuses to run normally - only in safe mode.
HP has a "System restore" functionality that takes my computer's SW state back to the day I got it. That's what I did.
Would LOVE to have had SP3 - but I've tried it twice, and twice my machine's utterly failed to reboot after the install. ANd when the latest simply doesn't work...
How did you back up your data? you may have backed up infections too. It may have infected your system restore as well.
Please boot your system hit f8 so it will give you options on how you want to start up windows. Please click "disable automatic restart on system failure" and boot into normal mode you may be getting a blue screen for drivers. If that is the case boot into safe mode and uninstall that driver then restart.
As said above you should always have the latest update. "(I HATE SP3 - it has never failed to crash my system" SP2 isnt doing you any better. If you are having a problem with sp3 you should try not using the recovery partition I have seen older recovery paritions that when you restore from them they have nothing but problems with new SP/updates. I always recomend installing fresh from a disk.