Posted 18 July 2011 - 04:04 PM
1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?
I purchased the Dell 1720 in 2008. Never a problem until the error message "The file header checksum does not match the computer checksum" The only thing new is the hard drive that I installed yesterday
2) What do you mean the "laptop wouldn't let you" restore to factory settings?
Black screen will not boot
3) What do you mean it "wouldn't load the restore disk"?
Can't get the computer to boot. 4) You replaced the drive and now have a blank hd in the system?
Yes I have a blank hard drive installed yesterday thinking that this would work and I could get the computer to run the restore disk.