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start menu and other problems


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11 replies to this topic

#1 jasrx700

jasrx700

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Posted 18 July 2011 - 01:36 PM

About a month ago I got the windows XP removal virus. I think I got most of it removed back then with the help of reading these forums.
Computer has worked but not as good also programs are still hidden and will not work I did use unhide some stuff is still hidden and all the start menu programs are empty
any help would be greatly appreciated
heres a Hijack this log thought that may help

Thank You in advance


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:29:30 PM, on 7/18/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17098)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rsvp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Intuit\QuickBooks\qbw32.exe
C:\PROGRA~1\Intuit\QUICKB~1\COMPON~1\QBAgent\QBDAGE~1.EXE
C:\PROGRA~1\Intuit\QUICKB~1\AXLBRI~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://spp1.aaa.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: spp.aaa.com
O15 - Trusted Zone: spp1.aaa.com
O15 - Trusted Zone: spp2.aaa.com
O15 - Trusted Zone: spp3.aaa.com
O15 - Trusted Zone: sppt.aaa.com
O15 - Trusted Zone: sppt1.aaa.com
O15 - Trusted Zone: sppt2.aaa.com
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F8C10FBE-44B6-4447-9F91-B4E87D77F95E} (ActiveDSP Control) - https://spp.aaa.com:8443/ServiceProviderPortal/dispatch/240/ActiveDSP.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Intel® Alert Service (AlertService) - Intel Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Comcast Secure Backup & Share Backup Service (ComcastSecureBackupSharebackup) - Secure Backup and Share - C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Software Services Manager (ISSM) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Intel® Viiv™ Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe

--
End of file - 10754 bytes

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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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  • Gender:Male
  • Location:London, UK
  • Local time:09:00 AM

Posted 31 July 2011 - 10:40 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
Posted Image
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#3 jasrx700

jasrx700
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  • Local time:05:00 AM

Posted 31 July 2011 - 11:42 AM

Thank You for the response No problem on the wait I know its worth it. You guys are so helpful

so basically my cpu is working pretty good but i know there must be some leftover stuff in here from the windows XP removal virus I had. also my start menu is still all hidden (I tried Unhide ) and my MS works doesn't work.

so i did everything you said a few things tho
1. I did not post the "attach.txt" wasn't sure how to zip or if you neeeded it (if you need it i will figure out how to zip it)

2. after running defogger it did not ask me to restart so I did not

3. on GMER scan i just saved the original scan it automatically does when I opened it never had to hit a scan button.

so here we go and thank you ahead of time for your help


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Owner at 12:21:44 on 2011-07-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.353 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
svchost.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rsvp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = https://spp1.aaa.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [Reminder] %WINDIR%\Creator\Remind_XP.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [IntelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" BOOT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: aaa.com
Trusted Zone: aaa.com\spp
Trusted Zone: aaa.com\spp1
Trusted Zone: aaa.com\spp2
Trusted Zone: aaa.com\spp3
Trusted Zone: aaa.com\sppt
Trusted Zone: aaa.com\sppt1
Trusted Zone: aaa.com\sppt2
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F8C10FBE-44B6-4447-9F91-B4E87D77F95E} - hxxps://spp.aaa.com:8443/ServiceProviderPortal/dispatch/240/ActiveDSP.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{C8F9171A-4BC7-401B-BD19-A1B747959157} : DhcpNameServer = 68.87.71.230 68.87.73.246
Notify: LMIinit - LMIinit.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner.media\application data\mozilla\firefox\profiles\hbx8o7c0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\owner.media\application data\mozilla\firefox\profiles\hbx8o7c0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\owner.media\application data\mozilla\firefox\profiles\hbx8o7c0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\documents and settings\owner.media\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\owner.media\application data\move networks\plugins\npqmp071706000001.dll
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-4-18 64288]
R0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys [2008-1-30 13440]
R1 ComcastSecureBackupShareFilter;ComcastSecureBackupShareFilter;c:\windows\system32\drivers\ComcastSecureBackupShare.sys [2010-3-24 54776]
R2 ComcastSecureBackupSharebackup;Comcast Secure Backup & Share Backup Service;c:\program files\securebackupshare\ComcastSecureBackupSharebackup.exe [2010-2-9 45896]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1355968]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2007-8-3 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-11-25 47640]
R2 MCLServiceATL;Intel® Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-7-27 163840]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 nlsX86cc;NLS Service;c:\windows\system32\NLSSRV32.EXE [2009-12-16 65856]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [2009-12-2 554344]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [2009-12-2 211432]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-12-2 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [2009-12-2 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 MSPANEL;Motorola AVC Panel Device;c:\windows\system32\drivers\mstapeo.sys [2004-3-29 49024]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2011-07-21 18:05:47 -------- d-----w- c:\documents and settings\all users\application data\VirtualizedApplications
2011-07-21 16:03:25 -------- d-----w- c:\documents and settings\owner.media\local settings\application data\Microsoft Help
2011-07-21 15:53:19 -------- d-----w- c:\documents and settings\owner.media\local settings\application data\SoftGrid Client
2011-07-21 15:53:14 -------- d-----w- c:\documents and settings\owner.media\application data\SoftGrid Client
2011-07-21 15:50:30 -------- d-----w- c:\program files\Microsoft Application Virtualization Client
2011-07-21 15:50:30 -------- d-----w- c:\documents and settings\all users\Microsoft
2011-07-21 15:49:28 -------- d-----w- c:\documents and settings\owner.media\application data\TP
2011-07-18 22:31:54 149751 ----a-w- c:\windows\Easy Remover 2004 Pro Uninstaller.exe
2011-07-18 22:31:54 -------- d-----w- c:\program files\R4U Soft
2011-07-18 18:29:07 388096 ----a-r- c:\documents and settings\owner.media\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-18 18:29:06 -------- d-----w- c:\program files\Trend Micro
2011-07-12 19:32:03 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-07-12 19:32:03 215920 ----a-w- c:\windows\system32\muweb.dll
2011-07-12 19:32:03 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
.
==================== Find3M ====================
.
2011-06-21 19:00:24 52352 ----a-w- c:\windows\system32\drivers\volsnap.sys
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-29 13:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 12:22:47.29 ===============



defogger_disable by jpshortstuff (23.02.10.1)
Log created at 12:26 on 31/07/2011 (Owner)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-




GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-07-31 12:29:09
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 Hitachi_ rev.V54O
Running: m0c0dts5.exe; Driver: C:\DOCUME~1\OWNER~1.MED\LOCALS~1\Temp\uxtdypod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ComcastSecureBackupShare.sys (Mozy Change Monitor Filter Driver/Mozy, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 Elkbd.sys (Intel Corporation)

---- EOF - GMER 1.0.15 ----

#4 jasrx700

jasrx700
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Posted 31 July 2011 - 11:57 AM

also I do have a program / maybe script that runs on CPU for work /spp /dispatch / service provider portal /

If you see that in the logs that's what it is

#5 m0le

m0le

    Can U Dig It?


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Posted 31 July 2011 - 06:52 PM

also I do have a program / maybe script that runs on CPU for work /spp /dispatch / service provider portal /


Thanks for letting me know that :)

Please run Combofix, if there's any sign of the rogue this will find it

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image
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#6 jasrx700

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Posted 31 July 2011 - 09:44 PM

OK ran combo fix 1st tme it installed recovery console then got to at least step 13 then blue screen :woot:
restarted ran again worked great went right through and restarted heres the log also I got my start menu back :thumbsup:






ComboFix 11-07-31.04 - Owner 07/31/2011 22:19:53.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.519 [GMT -4:00]
Running from: c:\documents and settings\Owner.media\Desktop\ComFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\IUSR_NMPR\WINDOWS
c:\documents and settings\LogMeInRemoteUser\WINDOWS
c:\documents and settings\Owner.media\g2ax_customer_downloadhelper_win32_x86.exe
c:\documents and settings\Owner.media\Start Menu\Programs\Windows XP Repair
c:\documents and settings\Owner.media\Start Menu\Programs\Windows XP Repair\Uninstall Windows XP Repair.lnk
c:\documents and settings\Owner.media\Start Menu\Programs\Windows XP Repair\Windows XP Repair.lnk
c:\documents and settings\Owner.media\System
c:\documents and settings\Owner.media\System\win_qs8.jqx
c:\documents and settings\Owner.media\WINDOWS
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\encapi32.dll
c:\windows\Update.bat
D:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-07-01 to 2011-08-01 )))))))))))))))))))))))))))))))
.
.
2011-07-21 18:05 . 2011-07-25 21:13 -------- d-----w- c:\documents and settings\All Users\Application Data\VirtualizedApplications
2011-07-21 16:05 . 2011-07-21 16:05 -------- d-----w- c:\program files\Microsoft Works
2011-07-21 16:03 . 2011-07-21 16:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2011-07-21 16:03 . 2011-07-21 16:03 -------- d-----w- c:\documents and settings\Owner.media\Local Settings\Application Data\Microsoft Help
2011-07-21 15:53 . 2011-07-21 15:53 -------- d-----w- c:\documents and settings\Owner.media\Local Settings\Application Data\SoftGrid Client
2011-07-21 15:53 . 2011-07-23 00:59 -------- d-----w- c:\documents and settings\Owner.media\Application Data\SoftGrid Client
2011-07-21 15:52 . 2011-07-21 15:52 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\{90140011-0061-0409-0000-0000000FF1CE}
2011-07-21 15:51 . 2011-08-01 02:28 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\SoftGrid Client
2011-07-21 15:50 . 2011-07-22 07:00 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\SoftGrid Client
2011-07-21 15:50 . 2011-07-22 07:00 -------- d-----w- c:\program files\Microsoft Application Virtualization Client
2011-07-21 15:50 . 2011-07-21 15:50 -------- d-----w- c:\documents and settings\All Users\Microsoft
2011-07-21 15:49 . 2011-07-21 15:55 -------- d-----w- c:\documents and settings\Owner.media\Application Data\TP
2011-07-18 22:31 . 2011-07-18 22:33 149751 ----a-w- c:\windows\Easy Remover 2004 Pro Uninstaller.exe
2011-07-18 22:31 . 2011-07-18 22:31 -------- d-----w- c:\program files\R4U Soft
2011-07-18 18:29 . 2011-07-18 18:29 388096 ----a-r- c:\documents and settings\Owner.media\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-18 18:29 . 2011-07-18 18:29 -------- d-----w- c:\program files\Trend Micro
2011-07-12 19:32 . 2009-08-06 23:23 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-07-12 19:32 . 2009-08-06 23:23 215920 ----a-w- c:\windows\system32\muweb.dll
2011-07-12 12:20 . 2011-07-12 12:20 -------- d-----w- c:\program files\Microsoft Silverlight
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-21 19:00 . 2006-06-17 09:23 52352 ----a-w- c:\windows\system32\drivers\volsnap.sys
2011-06-02 14:02 . 2006-06-17 09:23 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-29 13:11 . 2011-06-21 19:22 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-21 20:41 . 2011-05-08 17:51 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare]
@="{72bcb80d-7778-eb4a-ec51-22340ad33e07}"
[HKEY_CLASSES_ROOT\CLSID\{72bcb80d-7778-eb4a-ec51-22340ad33e07}]
2010-12-14 17:06 3424488 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare2]
@="{b723586e-9ca0-5b27-341a-4990a8c342cf}"
[HKEY_CLASSES_ROOT\CLSID\{b723586e-9ca0-5b27-341a-4990a8c342cf}]
2010-12-14 17:06 3424488 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ComcastSecureBackupShare3]
@="{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}"
[HKEY_CLASSES_ROOT\CLSID\{f614e4c4-b3fa-5249-b9ea-4fe7d38b8cd0}]
2010-12-14 17:06 3424488 ----a-w- c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-19 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-06 64512]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2005-02-26 966656]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-05 7393280]
"nwiz"="nwiz.exe" [2006-01-05 1519616]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 77312]
"IntelAudioStudio"="c:\program files\Intel Audio Studio\IntelAudioStudio.exe" [2006-07-13 9134080]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Secure Backup and Share Status.lnk - c:\program files\SecureBackupShare\ComcastSecureBackupSharestat.exe [2010-12-14 3539688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2008-10-20 17:10 87352 ----a-w- c:\windows\system32\LMIinit.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=c:\windows\pss\BigFix.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^eFax 4.3.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\eFax 4.3.lnk
backup=c:\windows\pss\eFax 4.3.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks 2002 Delivery Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks 2002 Delivery Agent.lnk
backup=c:\windows\pss\QuickBooks 2002 Delivery Agent.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
NA [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Spyware Protection]
2004-10-19 00:42 79448 ----a-w- c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCUTRAYICON]
2006-07-27 16:54 303104 ----a-w- c:\program files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CHotkey]
2004-12-09 00:57 550912 ----a-w- c:\windows\mHotkey.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eFax 4.3]
2007-03-06 17:21 116224 ----a-w- c:\program files\eFax Messenger 4.3\J2GDllCmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2007-10-18 17:28 1838592 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2004-11-03 21:03 125528 ----a-w- c:\program files\Common Files\AOL\1186088037\EE\AOLHostManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2006-07-06 14:15 151552 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio]
2006-07-13 20:34 9134080 ----a-w- c:\program files\Intel Audio Studio\IntelAudioStudio.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-01-25 20:08 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ledpointer]
2004-03-03 03:24 5576704 ----a-w- c:\windows\CNYHKey.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI]
2007-08-03 20:09 63048 ----a-w- c:\program files\LogMeIn\x86\LogMeInSystray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
2005-08-12 23:16 1121792 ----a-w- c:\program files\McAfee\SpamKiller\MSKDetct.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pando Media Booster]
2010-04-12 14:55 2937528 ----a-w- c:\program files\Pando Networks\Media Booster\PMB.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PowerBar]
2005-06-28 23:00 110592 ----a-w- c:\program files\CyberLink\DVD Solution\PowerBar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\readericon]
2005-12-10 01:44 139264 ----a-w- c:\program files\Digital Media Reader\readericon45G.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\showwnd]
2003-09-19 03:09 36864 ----a-w- c:\windows\ShowWnd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-02-18 15:43 248040 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-10-19 16:56 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TomTomHOME.exe]
2008-05-06 08:42 202088 ----a-w- c:\program files\TomTom HOME 2\HOMERunner.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\1186088037\\EE\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"=
"c:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"57809:TCP"= 57809:TCP:Pando Media Booster
"57809:UDP"= 57809:UDP:Pando Media Booster
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [4/18/2010 10:38 PM 64288]
R0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys [1/30/2008 2:12 PM 13440]
R1 ComcastSecureBackupShareFilter;ComcastSecureBackupShareFilter;c:\windows\system32\drivers\ComcastSecureBackupShare.sys [3/24/2010 1:06 PM 54776]
R2 ComcastSecureBackupSharebackup;Comcast Secure Backup & Share Backup Service;c:\program files\SecureBackupShare\ComcastSecureBackupSharebackup.exe [2/9/2010 9:02 AM 45896]
R2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2/28/2010 2:33 AM 821664]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2/4/2010 11:52 AM 1355968]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [8/3/2007 4:09 PM 12856]
R2 nlsX86cc;NLS Service;c:\windows\system32\NLSSRV32.EXE [12/16/2009 11:11 AM 65856]
R2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [4/24/2010 1:10 AM 483688]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [12/2/2009 10:23 PM 554344]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [12/2/2009 10:23 PM 211432]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [12/2/2009 10:23 PM 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [12/2/2009 10:23 PM 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [4/24/2010 1:10 AM 209768]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/2/2010 5:15 PM 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/2/2010 5:15 PM 135664]
S3 MSPANEL;Motorola AVC Panel Device;c:\windows\system32\drivers\mstapeo.sys [3/29/2004 3:26 AM 49024]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [1/9/2010 9:37 PM 4640000]
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-01 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 02:38]
.
2011-07-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]
.
2011-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:15]
.
2011-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:15]
.
2011-08-01 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2009-10-05 16:21]
.
2010-12-06 c:\windows\Tasks\wavepadShakeIcon.job
- c:\program files\NCH Swift Sound\WavePad\wavepad.exe [2010-12-03 00:48]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = https://spp1.aaa.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Trusted Zone: aaa.com
Trusted Zone: aaa.com\spp
Trusted Zone: aaa.com\spp1
Trusted Zone: aaa.com\spp2
Trusted Zone: aaa.com\spp3
Trusted Zone: aaa.com\sppt
Trusted Zone: aaa.com\sppt1
Trusted Zone: aaa.com\sppt2
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {F8C10FBE-44B6-4447-9F91-B4E87D77F95E} - hxxps://spp.aaa.com:8443/ServiceProviderPortal/dispatch/240/ActiveDSP.cab
FF - ProfilePath - c:\documents and settings\Owner.media\Application Data\Mozilla\Firefox\Profiles\hbx8o7c0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SigmatelSysTrayApp - sttray.exe
HKLM-Run-ISUSPM - c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
SafeBoot-57144573.sys
MSConfigStartUp-Acrobat Assistant 8 - c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
MSConfigStartUp-Adobe Acrobat Speed Launcher - c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe
AddRemove-Malwarebytes' Anti-Malware_is1 - f:\malwarebytes' anti-malware\unins000.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-31 22:31
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(816)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
- - - - - - - > 'lsass.exe'(876)
c:\windows\system32\LMIRfsClientNP.dll
.
- - - - - - - > 'explorer.exe'(3096)
c:\windows\system32\WININET.dll
c:\windows\system32\nview.dll
c:\program files\SecureBackupShare\ComcastSecureBackupShareshell.dll
c:\program files\SecureBackupShare\LIBEAY32.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\LMIRfsClientNP.dll
c:\windows\system32\nvwddi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\IntelDH\CCU\AlertService.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
c:\windows\arservice.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\LogMeIn\x86\RaMaint.exe
c:\program files\LogMeIn\x86\LogMeIn.exe
c:\program files\LogMeIn\x86\LMIGuardian.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
c:\program files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
c:\program files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
c:\windows\ehome\mcrdsvc.exe
c:\windows\ARPWRMSG.EXE
c:\windows\system32\rundll32.exe
c:\program files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\rsvp.exe
c:\windows\eHome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2011-07-31 22:35:01 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-01 02:34
.
Pre-Run: 199,088,558,080 bytes free
Post-Run: 201,622,622,208 bytes free
.
- - End Of File - - 42639464CDE397AB039AB3DB13C45FA3

#7 m0le

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Posted 01 August 2011 - 06:38 PM

Yeah, that looks a good run. Please visit ESET and scan the system online next

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
If no log is generated that means nothing was found. Please let me know if this happens.
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#8 jasrx700

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Posted 02 August 2011 - 07:13 AM

C:\Documents and Settings\Owner.media\Application Data\Sun\Java\Deployment\cache\6.0\56\433b2c78-4b670917 multiple threats deleted - quarantined

#9 m0le

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Posted 04 August 2011 - 07:59 PM

That looks fine and I'm not seeing anything to cause us any further concern. What issues still remain, if any?
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#10 jasrx700

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Posted 05 August 2011 - 07:40 PM

Everything seems to be great start menu is back :clapping:

Thanx for all your help :thumbup2:

#11 m0le

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Posted 05 August 2011 - 08:08 PM

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

If you used DeFogger now is the time to enable your CD emulation software again.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir - though if you choose Avira you should make sure that you uncheck the box offering to install the Ask toolbar. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it jasrx700, happy surfing!

Cheers.

m0le
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#12 m0le

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Posted 15 August 2011 - 05:58 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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