Posted 18 July 2011 - 12:30 PM
I'm running Windows XP SP3 on a Dell Inspiron 600m. My printer is an HP Officejet Pro 8500.
Whenever I try to print a document from my laptop, which has a wireless connection to my printer, the file appears on the print queue, but does not print. The printer works fine with my wife's laptop which is also connected via a wireless connection, and connecting my computer directly to the printer via a local connection does not fix the problem. My network connection is otherwise functional. I reinstalled the drivers from the HP website, but this did not remedy the issue.
I'm not sure if this is relevant, but when I run Security Center, I am told that the Security Center is unavailable because the Security Center service has not started. Ditto for the Windows Firewall/Internet Connection Sharing service. When I attempt to manually start the service, I obtain an error. There are several other services listed as Automatic in my services window that are not starting, including Akamai NetSession Interface, HP Home Network Diagnostic Support Service, and WLANKEEPER. An additionally oddity is that there are two services listed as Automatically starting up without descriptions whose status is "starting", entitled svchest125940 and svchest125953.