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Suspicious Behavior From Windows


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10 replies to this topic

#1 supawiz6991

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Posted 18 July 2011 - 11:13 AM

Hey guys,

I have a computer... obviously lol lets start with the specs:

Windows XP Professional

Intel Core 2 Quad Q6600 @ 2.40 GHz

2GB Ram

80GB HDD

Dual Monitor Display - Nvidia Graphics Card

Two DVD Drives

As for the suspicious behavior:

Icons intermittently not showing

overall system slowness

When i logged onto the computer the other day i noticed the start button had wingdings like characters in it. Also when i right clicked a file the copy option was totally replaced with wingdings type characters. After a reboot this went away. I proceeded to run a Malwarebytes scan and Norton Endpoint Protection Scan both of which came back clean. I examined the process list with process explorer and didn't find anything unusually.

This seems to me like virus or malware activity but other than the symptoms i cannot find any solid evidence that this is whats occuring. Could this be a piece of hardware failing? I should also mention that this computer had previously been infected with a fake anti-virus program, It has been some time since this occurred. I do not know what steps were taken to remove that virus (as i was out of the office and someone else fixed it), only that it was "completely" removed.

Thanks,
Supawiz

Edited by hamluis, 18 July 2011 - 11:43 AM.
Movrd from XP to Am I Infected.


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#2 Allan

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Posted 18 July 2011 - 11:14 AM

I've asked a mod to move this to the appropriate forum. Please wait for a malware specialist to respond.

#3 boopme

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Posted 19 July 2011 - 09:44 PM

Hello and welcome..

>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 supawiz6991

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Posted 20 July 2011 - 01:07 PM

I will run this on friday as that is when i will next be able to get to that computer. I will post results then as well.

Thanks,
Supawiz

#5 boopme

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Posted 20 July 2011 - 09:12 PM

No problem.. I'll look back after your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 supawiz6991

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Posted 25 July 2011 - 03:02 PM

Sorry for the delay! Here is the results!

This is the rkill log

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

RKILL LOG:

Rkill was run on 07/22/2011 at 9:02:26.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:

C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE


Rkill completed on 07/22/2011 at 9:02:30.

Below is a Screen Shot of Superantispyware:

Posted Image


After running all of these scans i still get that "wingdings" type characters on the title bars of windows. any thoughts?

#7 boopme

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Posted 25 July 2011 - 03:11 PM

Hello,did SAS find anything more than cookies as that snapshot of a partial log doesn't reveal it.

For the wingdings..
Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 supawiz6991

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Posted 27 July 2011 - 02:48 PM

Hello,

That was all SAS found was cookies. I will run sfc /scannow on Friday when i once again have access to the computer and I'll report back here with results.

Thanks,
Supa

#9 boopme

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Posted 27 July 2011 - 10:01 PM

OK.. cool!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 supawiz6991

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Posted 29 July 2011 - 10:52 AM

I ran the sfc /scannow operation and it didn't show any results or anything abnormal. I'll keep an eye on this computer. Could this possibly be a corrupted font?

Edited by supawiz6991, 29 July 2011 - 02:34 PM.


#11 boopme

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Posted 29 July 2011 - 04:00 PM

I am not certain what it is. It may be the font . It amy also have to do with the infected Printer file.

Please run the tool here How to remove Google Redirects

When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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