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browser redirects virius/malware help please?


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4 replies to this topic

#1 stevegl

stevegl

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  • Local time:02:56 PM

Posted 18 July 2011 - 06:22 AM

Hello

I have a new Toshiba laptop that has become seriously infected. Have removed most things with malwarebytes, EST online scanner, Nortin Power eraser, even the installed Mcaffee removed a trojan.

But still left with Browsers redirecting searches (Google) to add sites' etc.

If booted in safe mode all is ok. but I suspect when I boot normaly that the said virius/malware is re-establishing it's self as I see windows updates occur that I'm fairly sure are not genuine. Also the Shutdown button Always has 'updates' pending.

This is a windows 7 64-bit machine. So I have run DDS as per logs below but not GMER as I belive this is 32-bit only.

Can anyone help please?

Rgs
Steve

DDS (Ver_2011-07-14.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385
Run by steve at 12:02:12 on 2011-07-18
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.1907.762 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
C:\Windows\system32\mfevtps.exe
c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Users\sue\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://toshiba.msn.com
uDefault_Page_URL = hxxp://toshiba.msn.com
mStart Page = hxxp://toshiba.msn.com
mDefault_Page_URL = hxxp://toshiba.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} -
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20110510060628.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
uRun: [Google Update] "C:\Users\sue\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [NBAgent] "c:\Program Files (x86)\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
dRun: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 212.87.64.7 212.87.64.10
TCP: Interfaces\{56178BA6-411C-49E2-AFF1-ED0AFA57E245} : DHCPNameServer = 212.87.64.7 212.87.64.10
TCP: Interfaces\{725C7F70-3E34-4640-AFAF-DC7CFFAB9F1D} : DHCPNameServer = 192.168.0.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho64.dll
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110510060628.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SmartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaReminder.exe
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2011-7-7 69376]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-10-13 530304]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-1-16 283744]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2011-1-16 75160]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2010-11-9 1811456]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-7-6 366640]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2011-4-24 101048]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-1-16 355440]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-1-16 355440]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-1-16 355440]
R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-1-16 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-1-16 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-1-16 149032]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
R2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2010-5-11 124368]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-11-9 2320920]
R3 CeKbFilter;CeKbFilter;C:\Windows\System32\drivers\CeKbFilter.sys [2010-11-9 20592]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-1-16 63056]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-11-9 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-27 158976]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2011-7-6 25912]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-1-16 190520]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-1-16 441840]
R3 PGEffect;Pangu effect driver;C:\Windows\System32\drivers\PGEffect.sys [2010-11-9 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-9-2 344680]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2010-11-9 932384]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-4-24 721768]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-4-24 269672]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-4-24 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-4-24 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-9 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-14 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-22 136176]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-6-20 2151640]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-2-5 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-22 136176]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2011-7-7 17152]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2011-1-16 94992]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-9 232992]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-14 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-07-17 13:10:32 -------- d-----w- C:\Program Files (x86)\ESET
2011-07-13 00:15:25 -------- d-----w- C:\NBRT
2011-07-12 11:13:19 -------- d-----w- C:\Users\sue\AppData\Local\NPE
2011-07-12 11:13:19 -------- d-----w- C:\ProgramData\Norton
2011-07-12 08:44:30 -------- d-----w- C:\ProgramData\Kaspersky Lab
2011-07-07 13:31:56 55384 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-07-07 13:27:24 69376 ----a-w- C:\Windows\System32\drivers\Lbd.sys
2011-07-07 13:27:16 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-07-06 19:46:41 -------- d-----w- C:\Users\sue\AppData\Local\{36BBFEBE-B36A-49A0-8C7E-FDD54B7E38F4}
2011-07-06 13:05:33 -------- d-----w- C:\Users\sue\AppData\Roaming\Malwarebytes
2011-07-06 13:05:19 39984 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-07-06 13:05:19 -------- d-----w- C:\ProgramData\Malwarebytes
2011-07-06 13:05:15 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-07-06 13:05:15 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-07-02 21:39:37 -------- d-----w- C:\render
2011-07-02 21:21:40 -------- d-----w- C:\Users\sue\AppData\Roaming\Blender Foundation
2011-07-02 21:18:50 -------- d-----w- C:\Users\sue\.thumbnails
2011-07-02 21:00:09 -------- d-----w- C:\Users\sue\AppData\Local\{6E209E59-478C-47AE-B9AB-F7F2647BA951}
2011-07-02 20:55:37 -------- d-----w- C:\Users\sue\AppData\Local\{239CB55C-483C-4CCF-89B7-8418DDED3992}
2011-07-02 03:51:30 106496 --sha-r- C:\Windows\SysWow64\mfc42ut.dll
2011-07-01 22:58:47 -------- d-----w- C:\Users\sue\AppData\Local\Sony
2011-07-01 19:27:42 -------- d-----w- C:\Users\sue\AppData\Local\{879A64F6-AD8B-4A16-8942-C02435E20843}
2011-07-01 19:20:11 -------- d-----w- C:\Users\sue\AppData\Local\{0720BE67-A544-411F-851A-3BCB24D29649}
2011-07-01 18:27:39 -------- d-----w- C:\Program Files (x86)\FoxTabVideoConverter
2011-07-01 17:22:19 -------- d-----w- C:\Users\sue\AppData\Local\{CCE0B058-206A-4166-BB8D-B5E331966ACD}
2011-07-01 17:12:34 -------- d-----w- C:\Program Files (x86)\Noel Danjou
2011-07-01 16:54:30 -------- d-----w- C:\Users\sue\AppData\Local\Pinnacle
2011-07-01 16:52:24 70656 ----a-w- C:\Windows\System32\PCLECoInst64.dll
2011-07-01 16:52:24 6400 ----a-w- C:\Windows\System32\drivers\emFilter64.sys
2011-07-01 16:52:24 6144 ----a-w- C:\Windows\System32\drivers\emScan64.sys
2011-07-01 16:52:24 57344 ----a-w- C:\Windows\SysWow64\emVFW.dll
2011-07-01 16:52:24 32768 ----a-w- C:\Windows\SysWow64\emProp.ax
2011-07-01 16:52:24 215808 ----a-w- C:\Windows\System32\drivers\emDevice64.sys
2011-07-01 16:52:24 17808 ----a-w- C:\Windows\SysWow64\emYUV.dll
2011-07-01 16:52:24 13824 ----a-w- C:\Windows\System32\emUSD64.dll
2011-07-01 16:52:23 79872 ----a-w- C:\Windows\System32\drivers\emAudio64.sys
2011-07-01 16:50:54 -------- d-----w- C:\Users\sue\AppData\Local\Downloaded Installations
2011-07-01 16:44:55 -------- d-----w- C:\Program Files (x86)\Pinnacle
2011-07-01 16:44:55 -------- d-----w- C:\Program Files (x86)\Common Files\Pinnacle
2011-06-20 06:09:59 482816 ----a-w- C:\Windows\System32\html.iec
2011-06-20 06:09:58 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-06-20 06:09:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-06-20 06:09:57 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-06-20 06:09:44 861184 ----a-w- C:\Windows\System32\oleaut32.dll
2011-06-20 06:09:44 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-06-20 06:09:39 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-06-20 06:09:38 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
.
==================== Find3M ====================
.
2011-06-11 02:56:44 3134464 ----a-w- C:\Windows\System32\win32k.sys
2011-06-02 06:45:22 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-06-02 06:45:22 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-06-02 06:45:22 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-06-02 06:44:54 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-02 06:42:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-06-02 06:39:54 422400 ----a-w- C:\Windows\System32\KernelBase.dll
2011-06-02 06:35:56 338944 ----a-w- C:\Windows\System32\conhost.exe
2011-06-02 05:59:44 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-06-02 05:56:28 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-06-02 05:56:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-06-02 05:54:51 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-06-02 05:54:50 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-06-02 03:51:00 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-06-02 03:50:59 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-06-02 03:45:49 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-06-02 03:45:49 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-06-02 03:45:49 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-06-02 03:45:49 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-05-24 11:21:59 404992 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:34:20 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:34:20 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:34:00 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:32:46 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-04 02:51:08 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-05-04 02:51:08 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-05-04 02:51:05 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-29 03:13:10 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:12:54 399872 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:12:37 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:57:40 102400 ----a-w- C:\Windows\System32\drivers\dfsc.sys
2011-04-25 05:32:22 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-04-25 02:44:02 499712 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-04-22 20:18:47 27008 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2011-04-22 20:18:28 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-04-22 20:14:08 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-04-22 19:31:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-04-22 19:31:26 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
.
============= FINISH: 12:03:22.39 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 July 2011 - 01:00 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 stevegl

stevegl
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Posted 25 July 2011 - 09:29 AM

Hi Gringo,

Thanks for responding to my plea for help. The user of the laptop concerned had no paitence. (Not me!) and took it back to where they purchased it from. What they think they where going to I don't know! :wacko:

maybe next time

rgs Steve

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 July 2011 - 09:58 AM

Thanks for letting me know



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 28 July 2011 - 02:37 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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