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Malware system protection one


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3 replies to this topic

#1 Toonhead

Toonhead

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  • 1 posts
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  • Local time:12:06 PM

Posted 17 July 2011 - 06:29 PM

I have this annoying system protection malware and also maybe, I don't know for sure one that keeps redirecting me everywhere else. I have already used 3 different programs spybot and windows malware remover. I also used combofix and I already have the Log ready. I'm pretty technical savy so I hope that helps you.


ComboFix 11-07-17.03 - jessie 07/17/2011 15:20:48.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3317.2098 [GMT -7:00]
Running from: c:\users\jessie\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\defender.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-06-17 to 2011-07-17 )))))))))))))))))))))))))))))))
.
.
2011-07-17 22:50 . 2011-07-17 22:52 -------- d-----w- c:\users\jessie\AppData\Local\temp
2011-07-17 22:50 . 2011-07-17 22:50 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-07-17 22:50 . 2011-07-17 22:50 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2011-07-17 22:16 . 2011-07-17 22:16 -------- d-----w- c:\windows\system32\MpEngineStore
2011-07-16 20:50 . 2011-06-20 15:57 7074640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2582FC9B-796A-485F-9C06-A017B09B9DE8}\mpengine.dll
2011-07-16 18:32 . 2011-07-16 18:32 -------- d--h--w- c:\programdata\PC Tools
2011-07-15 04:29 . 2011-07-16 10:53 -------- d--h--w- c:\users\jessie\AppData\Roaming\IMVU
2011-07-07 00:11 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-07-02 23:25 . 2009-10-09 21:56 2048 ----a-w- c:\windows\system32\winrsmgr.dll
2011-07-02 22:56 . 2011-02-16 16:16 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-07-02 22:55 . 2011-02-18 14:03 305152 ----a-w- c:\windows\system32\drivers\srv.sys
2011-07-02 22:55 . 2011-03-02 15:44 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-07-02 22:55 . 2009-05-04 09:59 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-07-02 22:55 . 2011-04-21 13:58 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2011-07-02 22:53 . 2011-03-03 15:40 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-07-02 22:51 . 2011-05-02 17:16 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-07-02 22:51 . 2011-04-30 06:09 758784 ----a-w- c:\program files\Common Files\Microsoft Shared\vgx\VGX.dll
2011-07-02 22:51 . 2010-12-17 15:45 2067968 ----a-w- c:\windows\system32\mstscax.dll
2011-07-02 22:51 . 2010-12-17 13:54 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-07-02 22:51 . 2011-05-02 12:02 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-07-02 22:51 . 2011-04-29 13:24 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-02 22:51 . 2011-04-29 13:24 79872 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-07-02 22:51 . 2011-04-29 13:24 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-02 22:51 . 2011-04-29 15:59 276992 ----a-w- c:\windows\system32\schannel.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-25 02:14 . 2010-05-25 23:08 222080 ----a-w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-09-29 1400712]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-09-29 06:44 1400712 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-09-29 1400712]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-09-29 1400712]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WindowBlinds"="c:\program files\AlienGUIse\wbload.exe" [2005-05-12 437760]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-19 39408]
"Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2009-05-27 4351216]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-27 3883856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-08-31 2321600]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATSwpNav"="c:\program files\Fingerprint Sensor\ATSwpNav -run" [X]
"RtHDVCpl"="RtHDVCpl.exe" [2006-11-01 3772416]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2006-09-26 151552]
"IndicatorUtility"="c:\program files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe" [2006-11-07 97072]
"LoadFUJ02E3"="c:\program files\Fujitsu\FUJ02E3\FUJ02E3.exe" [2006-11-17 80688]
"LoadFujitsuQuickTouch"="c:\program files\Fujitsu\Application Panel\QuickTouch.exe" [2006-11-26 260912]
"LoadBtnHnd"="c:\program files\Fujitsu\BtnHnd\BtnHnd.exe" [2006-11-13 68400]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-12-08 240640]
"OmniPass"="c:\program files\Softex\OmniPass\scureapp.exe" [2007-01-25 2506752]
"FJUPDNV_Chitose"="c:\program files\Fujitsu\chitose\updatenv.exe" [2006-11-28 151552]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-08-25 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-08-25 129560]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-29 583048]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"DNS7reminder"="c:\program files\Nuance\NaturallySpeaking9\Ereg\Ereg.exe" [2006-11-27 255528]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdcBase.exe" [2007-05-31 648072]
"SSUtility"="c:\program files\Fujitsu\SSUtility\FJSSDMN.exe" [2009-01-19 193832]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-23 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"PAC207_Monitor"="c:\windows\PixArt\PAC207\Monitor.exe" [2007-12-11 323584]
"GuideMenu"="c:\program files\Corel\Corel GuideMenu\GuideMenu.exe" [2007-08-08 1282048]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-14 421160]
.
c:\users\jessie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
CurseClientStartup.ccip [2010-7-25 0]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
Xfire.lnk - c:\program files\Xfire\Xfire.exe [2008-11-20 2986320]
ZooskMessenger.lnk - c:\program files\ZooskMessenger\ZooskMessenger.exe [N/A]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 40048]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 734872]
Bluetooth Manager.lnk - c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2006-10-31 2134016]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WB]
2001-12-21 06:34 24576 ----a-w- c:\program files\AlienGUIse\fastload.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll c:\windows\System32\wbsys.dll c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R0 omnipass;omnipass; [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-01-30 135664]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 UpdateNaviInstallService;UpdateNaviInstallService;c:\program files\FUJITSU\chitose\updnvsrv.exe [2006-11-27 11776]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R3 ADVNTDRV;ADVNTDRV;c:\windows\System32\drivers\ADVNTDRV.SYS [1999-11-18 3872]
R3 cpudrv;cpudrv;c:\program files\SystemRequirementsLab\cpudrv.sys [2009-12-18 11336]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-05-16 105592]
R3 PAC207;PC Camer@;c:\windows\system32\DRIVERS\PFC027.SYS [2008-02-14 618112]
R3 SavRoam;SavRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-11-28 122008]
R3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [2009-12-01 34384]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R3 wtpfiltr;wtpfiltr;c:\windows\system32\drivers\wtpfiltr.sys [2006-02-03 7680]
S0 FBIOSDRV;FBIOSDRV;c:\windows\system32\drivers\FBIOSDRV.SYS [2006-08-28 8960]
S0 FJGSDisk;G-Sensor Application Filter Driver;c:\windows\system32\DRIVERS\FJGSDisk.sys [2009-01-19 12712]
S0 O2MDRDR;O2MDRDR;c:\windows\system32\DRIVERS\o2media.sys [2006-10-03 36640]
S0 O2SDRDR;O2SDRDR;c:\windows\system32\DRIVERS\o2sd.sys [2006-10-12 33152]
S1 MpKsl6ac7c502;MpKsl6ac7c502;c:\windows\system32\MpEngineStore\MpKsl6ac7c502.sys [2011-07-17 28752]
S3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\DRIVERS\FUJ02E3.sys [2006-11-01 5632]
S3 LachesisFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [2007-08-08 12032]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2010-05-31 6638080]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL6AC7C502
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-30 18:43]
.
2011-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-30 18:43]
.
2011-07-17 c:\windows\Tasks\Norton Security Scan for jessie.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-21 18:04]
.
2011-01-27 c:\windows\Tasks\User_Feed_Synchronization-{D9B30BB4-63C0-47D4-A444-A174F9308500}.job
- c:\windows\system32\msfeedssync.exe [2011-07-02 04:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\jessie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
TCP: DhcpNameServer = 71.9.127.107 68.190.192.35 68.116.46.115
FF - ProfilePath - c:\users\jessie\AppData\Roaming\Mozilla\Firefox\Profiles\fuv9skuz.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - google.com
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=BT5&o=15435&locale=en_US&apn_uid=2E93CA3B-BC6D-419B-9E29-090DEA85836B&apn_ptnrs=GG&apn_sauid=2030DDD6-440F-49DD-838D-BA9D87A2FF18&apn_dtid=YYYYYYB7US&q=
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-cinipvtg - c:\users\jessie\AppData\Local\hbgxpdokv\qqywpebtssd.exe
AddRemove-Aim Plugin for QQ Games - c:\program files\Tencent\QQ Games\Plugin\Uninstall.EXE
AddRemove-QQ Games - c:\program files\Tencent\QQ Games\Uninstall.EXE
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-17 15:52
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1407658311-2280804667-1995695326-1000\Software\Microsoft\Windows Mobile Disc\S*a*m*s*u*n*g* *B*l*a*c*k*J*a*c*k*"!\CriticalAppInstall\ActiveSync]
"Name"="ActiveSync"
"DisplayName"="Microsoft ActiveSync"
"Param1"="ActiveSync"
"Type"="wellknown"
"Order"=dword:00000000
"State"=dword:00000020
.
[HKEY_USERS\S-1-5-21-1407658311-2280804667-1995695326-1000\Software\Microsoft\Windows Mobile Disc\S*a*m*s*u*n*g* *B*l*a*c*k*J*a*c*k*"!\CriticalAppInstall\IESettings]
"Name"="IESettings"
"Type"="IESettings"
"Order"=dword:00000002
"State"=dword:0000000b
.
[HKEY_USERS\S-1-5-21-1407658311-2280804667-1995695326-1000\Software\Microsoft\Windows Mobile Disc\S*a*m*s*u*n*g* *B*l*a*c*k*J*a*c*k*"!\CriticalAppInstall\MediaFiles]
"Name"="MediaFiles"
"Type"="MediaFiles"
"Order"=dword:00000001
"State"=dword:0000000b
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-07-17 16:10:29
ComboFix-quarantined-files.txt 2011-07-17 23:10
.
Pre-Run: 18,740,314,112 bytes free
Post-Run: 30,579,814,400 bytes free
.
- - End Of File - - 9F820A2202582C92F5A995EC8F1106FE

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:06 PM

Posted 30 July 2011 - 11:48 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 August 2011 - 12:54 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:06 PM

Posted 07 August 2011 - 02:15 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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