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ie/firefox,google chrome


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11 replies to this topic

#1 peds

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Posted 17 July 2011 - 01:43 PM

Hi All


Im a newbie here thought id join as im having a bit of bother with my pc,So here go!s my browzers i.e and firefox both freeze or just shut down mainly firefox shuts down on its own,and it has become a pain to use the net,I have Re installed my anti virus as windows was alerting me that i had no anti virus,Still no change with my internet i just cant seem to pin point whats happening would love some help




Thaks pete :busy:

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#2 cryptodan

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Posted 17 July 2011 - 01:45 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 Allan

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Posted 17 July 2011 - 02:07 PM

If you were running without an anti virus and you are now having problems I suggest you post in the Am I Infected forum.

#4 peds

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Posted 17 July 2011 - 02:12 PM

Hi

I was not running without anti airus


Regards pete

#5 peds

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Posted 17 July 2011 - 02:16 PM

Hi


The mini toolbox results thats alot of info to stick up on a website is it not


thanks pete

#6 Allan

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Posted 17 July 2011 - 02:18 PM

If the browsers "shut down on their own" I'd still suggest making sure the system is malware free. My suggestion stands - it's up to you.

#7 peds

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Posted 17 July 2011 - 02:20 PM

Hi


I have ran malwarebytes came up with nothing plus norton


Regards pete

#8 cryptodan

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Posted 17 July 2011 - 02:30 PM

Post the minitoolbox as requested it is vital to assisting you.

#9 peds

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Posted 17 July 2011 - 02:32 PM

Hi


I know what you are saying but that info seams like a hackers dream and of course bieng a newbie im just a little apprehensive







Thanks pete

#10 cryptodan

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Posted 17 July 2011 - 02:37 PM

Well you came here asking for assistance, and I requested that you run a tool to show us was was going on with your PC, and you being unable to provide the information is equivalent to going to the doctor and telling him that you hurt, but is reluctant to tell him where. So the visit is pointless.

You complain that its hackers dream, and yet the symptoms you are describing is possibly related to a malware infection of which will take more in depth tools to eradicate them.

#11 peds

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Posted 17 July 2011 - 02:50 PM

Hi


ok results have been sent


Thanks pete

#12 cryptodan

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Posted 17 July 2011 - 02:51 PM

Please post the results in your next post here. I do not provide assistance via PM, because it is a disservice to the rest of the community seeking help.




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