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connecting to modem


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13 replies to this topic

#1 casey38

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Posted 17 July 2011 - 05:15 AM

I have reinstalled windows xp , and my problem is that my computer wont regonize my modem , can you help please

Edited by jgweed, 17 July 2011 - 07:52 AM.
Moved post to more appropriate forum.jgw


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#2 jgweed

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Posted 17 July 2011 - 07:53 AM

What error messages do you receive?
Whereof one cannot speak, thereof one should be silent.

#3 abauw

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Posted 17 July 2011 - 08:32 AM

have you installed your modem driver?

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#4 hamluis

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Posted 17 July 2011 - 08:42 AM

System manufacturer and model?

Are you referring to a dialup connection...a DSL connection...or a cable connection?

Louis

Edited by hamluis, 17 July 2011 - 08:43 AM.


#5 casey38

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Posted 17 July 2011 - 05:31 PM

System manufacturer and model?

Are you referring to a dialup connection...a DSL connection...or a cable connection?

Louis

Hi Louis ,
Thank you for your reply , I am refering to ADSL connection , The router modem is a Netcomm NB6plus4 and I have a connection to my laptop and it is working fine .

Back to my pc , it is an revamped pc and it was working fine up to about a week ago , therefore I decided to reinstall the origional XP , the pc is working fine , I only have a problem connecting to the net , tried everything I know , and followed all the instruction of the set up .
hope you might be able to suggest anything to assist me

regards Casey

#6 hamluis

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Posted 18 July 2011 - 07:22 AM

1. Go Start/Run...type devmgmt.msc and hit Enter. Are there any yellow markings by any item? If so, list said itemx.

2. Go Start/Run...type msinfo32 and hit Enter. What is listed for...System Manufacturer...and System Model?

The ADSL connections that I have seen...are usually installed via a software script on CD provided by the ISP. Do you have such CD? Who provides your DSL?

Louis

#7 casey38

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Posted 19 July 2011 - 12:15 AM

Hi Louis ,
to question no 1) yes ther are yellow question marked on the following items
Ethernet controller
PCI devise
SM Bus controller
Unknown devise
Video controller ( VGA compedible )
BIOS version date American Megatrend inc 0312 30/01/2008

to question 2 )
System manufacturer says .....system manufacturer
system model says........System product name
system type ......x86 Based PC
O S name Microsoft windows xp home edition
Version 51.2600 servicepack 2 build 2600

hope this will assist cheers Casey

#8 hamluis

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Posted 19 July 2011 - 06:36 AM

http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792

Please follow the above instructions.

Louis

#9 casey38

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Posted 19 July 2011 - 09:16 AM

http://speccy.piriform.com/results/qSBrntCSKs6NYhobUxTZu1n

#10 hamluis

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Posted 19 July 2011 - 10:31 AM

Hmmm...looks like you have Win 7 installed, not XP.

Aside from seeing that it's a Toshiba system and it appears only to support Win 7.

http://www.mytoshiba.com.au/support/download

I'm curious as to why this is in the XP forum...and why you say that XP is installed when the evidence states otherwise.

Louis

#11 casey38

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Posted 19 July 2011 - 03:35 PM

Hi Louis ,

This info was from my laptop wich has windows 7 .

However , the info on my pc ,which has windows xp installed , the Winlet info shows that there is an internal error , therefore I am unable to forward all that info as the pc wont connect to the internet .

cheers Casey

#12 noknojon

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Posted 19 July 2011 - 05:34 PM

Hi Casey -
You will need to transfer the Speccy program to a USB stick and then enter this into your XP -
I am doing the same thing at this time on another XP that was given to me without the Motherboard driver install CD -
This way you will then be able to read the details on the XP and not the Win 7 computer - Mine also has an area of "Dead" items when I read the System Devices area.
Ethernet controller
PCI devise
SM Bus controller
Unknown devise
Video controller ( VGA compedible )
These are the same as I have, all with big 'Yellow' question marks beside them - Try to transfer the Speccy program and then post back any details -

Thank You -

#13 noknojon

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Posted 20 July 2011 - 06:41 AM

Hi Casey -

I have just spent today reinstalling the required drivers for the XP Pro that I mentioned above -
I found a driver CD similar to my M/board and then installed my Ethernet drivers of that CD and established basic internet connection -


Now I have used the internet to find the last missing drivers and installed them -
The process is a slow one (lucky I have many days off) and I spent several hours on internet research on my W7 and now the XP -

A slow job but it feels great once you succeed in filling in all the blanks -

Thank You -

#14 casey38

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Posted 20 July 2011 - 04:37 PM

Hi all , like to thank you all for your assistance , found ethernett driver on my motherboard cd , installed it , and whooooooopy my windows XP is now connecting to the net !

Thanks again .....Cheers Casey....




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