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Google search redirect and pop-ups


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14 replies to this topic

#1 wmcbeath

wmcbeath

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Posted 16 July 2011 - 06:34 PM

Good afernoon,

I downloaded what I thought was a copy of the program compupic pro by photodex, but instead it seems to have installed something on my computer which did the following things:

1. Constant browser (IE 8) pop-ups to gambling, porn, and other sites.
2. When searching topics on Google, clicking on them won't take me to the appropriate site, but rather to some other random site.

I had been using Microsoft's built-in security centre virus protection, but it didn't not fix the problem. I downloaded AVG and Lavasoft's Ad-Aware software and ran rull scans. It detected a variety of malicious software and ran fixes. The browser pop-ups no longer happen, but the Google search redirects still do.

Thank you very much for your assistance.

Best regards.

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:08:41 PM

Posted 22 July 2011 - 06:05 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 wmcbeath

wmcbeath
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  • Local time:06:41 PM

Posted 22 July 2011 - 10:31 PM

Hello Gringo,

Thank you for your help.

I have followed the instructions in your previous post - here are the contents from the two log files (I encountered no problems following your instructions so far)

Thanks very much - all the best,

William


DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by wmcbeath at 21:28:07 on 2011-07-23
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.2047.798 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Photodex\CompuPicPro\ScsiAccess.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG10\avgemca.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\ASUS\Message Controller\AsMessageController.exe
C:\Program Files (x86)\ASUS\Eee Manager\EeeManager.exe
C:\Program Files (x86)\ASUS\Eee Manager\EMOSDControl\EMOSDControl.exe
C:\Program Files (x86)\ASUS\Eee Manager\EMMessageParser.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
C:\Program Files (x86)\ASUS\Eee Manager\AsShellApplication.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\ASUS\Eee Manager\AsAPHider\AsAPHider.exe
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: ArcSoft Video Helper: {4e18e9a4-95b3-4f8b-ae3b-ab7478de92ee} - C:\PROGRA~2\ArcSoft\TOTALM~2\codec\ArcIEVideoUp.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Pictures: {8e929f51-5914-11d6-971f-0050fc3f9161} - C:\Program Files (x86)\Diodia Software\Pictures Toolbar\Pictures.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
uRunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe"
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [ASUS Easy Update] C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
mRun: [AsShellApplication] C:\Program Files (x86)\ASUS\Eee Manager\AsShellApplication.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [TVMonitor] "C:\Program Files (x86)\ArcSoft\TotalMedia Center\TVMonitor.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{C6709188-BE57-4F4C-B0E3-71C58719BE45} : DhcpNameServer = 192.168.1.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: ArcSoft Video Helper: {4E18E9A4-95B3-4F8B-AE3B-AB7478DE92EE} - C:\PROGRA~2\ArcSoft\TOTALM~2\codec\ArcIEVideoUp.dll
BHO-X64: ArcIEVideoUp - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Pictures: {8E929F51-5914-11D6-971F-0050FC3F9161} - C:\Program Files (x86)\Diodia Software\Pictures Toolbar\Pictures.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun-x64: [ASUS Easy Update] C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
mRun-x64: [AsShellApplication] C:\Program Files (x86)\ASUS\Eee Manager\AsShellApplication.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [TVMonitor] "C:\Program Files (x86)\ArcSoft\TotalMedia Center\TVMonitor.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 Lbd;Lbd;C:\Windows\system32\DRIVERS\Lbd.sys --> C:\Windows\system32\DRIVERS\Lbd.sys [?]
R1 archlp;archlp;C:\Windows\system32\drivers\archlp.sys --> C:\Windows\system32\drivers\archlp.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-6-20 2151640]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2009-8-5 704864]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
.
=============== Created Last 30 ================
.
2011-07-18 02:36:20 3767504 ----a-w- C:\Windows\System32\d3dx9_26.dll
2011-07-18 02:36:20 2297552 ----a-w- C:\Windows\SysWow64\d3dx9_26.dll
2011-07-17 22:15:08 16432 ----a-w- C:\Windows\System32\lsdelete.exe
2011-07-17 15:56:31 -------- d--h--w- C:\$AVG
2011-07-17 15:46:36 55384 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-07-17 15:44:11 69376 ----a-w- C:\Windows\System32\drivers\Lbd.sys
2011-07-17 15:44:05 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-07-17 15:20:23 -------- d-----w- C:\Users\wmcbeath\AppData\Roaming\AVG10
2011-07-17 15:19:16 -------- d--h--w- C:\ProgramData\Common Files
2011-07-17 15:18:52 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-07-17 15:17:44 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-07-17 15:17:44 -------- d-----w- C:\ProgramData\AVG10
2011-07-17 15:17:04 -------- d-----w- C:\Program Files (x86)\AVG
2011-07-17 15:13:44 -------- d-----w- C:\ProgramData\MFAData
2011-07-17 14:48:51 65536 --sha-r- C:\Windows\SysWow64\pegibbfcn.dll
2011-07-17 14:36:11 -------- d-----w- C:\Program Files (x86)\Photodex
2011-07-17 07:37:15 8873296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{99595509-F3DF-4ED3-B966-C8081F42D4A2}\mpengine.dll
2011-07-16 03:26:53 -------- d-----w- C:\Users\wmcbeath\AppData\Roaming\XnView
2011-07-16 03:26:27 -------- d-----w- C:\Program Files (x86)\XnView
2011-07-02 19:05:54 -------- d-----w- C:\Program Files (x86)\Microsoft Games
2011-07-01 09:44:58 8873296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
==================== Find3M ====================
.
2011-06-17 15:01:00 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys
2011-06-03 06:57:45 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-06-03 06:57:45 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-06-03 06:57:45 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-06-03 06:57:44 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-03 06:57:38 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-06-03 06:56:38 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-06-03 06:53:33 338944 ----a-w- C:\Windows\System32\conhost.exe
2011-06-03 06:00:53 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-06-03 05:57:52 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-06-03 05:57:33 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-06-03 05:56:12 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-06-03 05:56:11 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-06-03 03:53:31 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-06-03 03:53:31 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-06-03 03:48:32 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-06-03 03:48:31 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-06-03 03:48:31 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-06-03 03:48:31 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-05-28 03:30:09 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 02:53:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-04 05:25:03 2315776 ----a-w- C:\Windows\System32\tquery.dll
2011-05-04 05:22:25 778752 ----a-w- C:\Windows\System32\mssvp.dll
2011-05-04 05:22:25 2223616 ----a-w- C:\Windows\System32\mssrch.dll
2011-05-04 05:22:24 75264 ----a-w- C:\Windows\System32\msscntrs.dll
2011-05-04 05:22:24 491520 ----a-w- C:\Windows\System32\mssph.dll
2011-05-04 05:22:24 288256 ----a-w- C:\Windows\System32\mssphtb.dll
2011-05-04 05:19:28 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe
2011-05-04 05:19:28 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2011-05-04 05:19:28 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2011-05-04 04:34:43 1549312 ----a-w- C:\Windows\SysWow64\tquery.dll
2011-05-04 04:32:02 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
2011-05-04 04:32:01 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
2011-05-04 04:32:01 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
2011-05-04 04:32:01 1401344 ----a-w- C:\Windows\SysWow64\mssrch.dll
2011-05-04 04:32:00 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
2011-05-04 04:28:31 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
2011-05-04 04:28:31 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
2011-05-04 04:28:31 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
2011-05-03 05:29:29 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-05-03 04:30:02 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-04-29 03:06:10 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:05:49 410112 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:05:37 168448 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:40:40 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-04-27 02:39:40 289280 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-04-27 02:39:37 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-25 05:33:51 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 21:30:19.62 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 26/03/2011 6:51:24 PM
System Uptime: 17/07/2011 4:59:08 PM (149 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | EB1501P
Processor: Intel® Atom™ CPU D525 @ 1.80GHz | BGA 473 | 1795/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 80 GiB total, 43.068 GiB free.
D: is FIXED (NTFS) - 203 GiB total, 156.767 GiB free.
E: is CDROM (UDF)
F: is Removable
G: is CDROM (UDF)
H: is FIXED (NTFS) - 931 GiB total, 345.989 GiB free.
I: is CDROM (UDF)
J: is FIXED (NTFS) - 1862 GiB total, 510.506 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1 MUI
Age of Mythology
Age of Mythology - The Titans Expansion
ArcSoft TotalMedia Center
ArcSoft TotalMedia Theatre 3
ASUS Easy Update
ASUS VIBE
ASUS WebStorage
ASUSUpdate
Atheros Client Installation Program
µTorrent
CompuPic Pro
ebi.BookReader3J
Eee Manager
File Scavenger 3.2 (en)
FrostWire 4.21.5
InternetRadioHelper
InternetRadioUI
ITE Infrared Transceiver
Java Auto Updater
Java™ 6 Update 24
Junk Mail filter update
Microsoft Office 2010
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSXML 4.0 SP3 Parser (KB973685)
MSXML4 Parser
Pictures Toolbar
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Renesas Electronics USB 3.0 Host Controller Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
syncables desktop SE
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.9
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Writer
XnView 1.98.1
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:41 PM

Posted 23 July 2011 - 10:19 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 wmcbeath

wmcbeath
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:41 PM

Posted 23 July 2011 - 01:03 PM

Hello,

I ran the combofix program as per your last e-mail. Microsoft Security Essentials wouldn't open in order for me to disable it, so I uninstalled it. Combofix still detected it, despite it being uninstalled. Combofix ran its scan and I received the error "Illegal operation attempted on a registery key that has been marked for deletion." I restarted my computer, but I think I did so before the program had the chance to completely run. I ran combofix again, and this time when I received that error, I waited until the program had finished completely and generated a log before restarting. The log is appended below. I've tried opening links from my google search page, and they now appear to be going to their correct destinations - thank you! I very much appreciate your help with this problem.

Thanks again,

William

ComboFix 11-07-23.03 - wmcbeath 24/07/2011 11:36:51.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.2047.934 [GMT -6:00]
Running from: c:\users\wmcbeath\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-06-24 to 2011-07-24 )))))))))))))))))))))))))))))))
.
.
2011-07-24 17:45 . 2011-07-24 17:45 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-07-18 02:36 . 2005-05-26 21:34 3767504 ----a-w- c:\windows\system32\d3dx9_26.dll
2011-07-18 02:36 . 2005-05-26 21:34 2297552 ----a-w- c:\windows\SysWow64\d3dx9_26.dll
2011-07-17 22:15 . 2011-07-17 15:46 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-07-17 15:56 . 2011-07-17 15:56 -------- d-----w- C:\$AVG
2011-07-17 15:46 . 2011-07-17 15:46 55384 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-17 15:44 . 2011-06-20 16:31 69376 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-07-17 15:44 . 2011-07-17 15:44 -------- d-----w- c:\program files (x86)\Lavasoft
2011-07-17 15:44 . 2011-07-17 15:44 -------- d-----w- c:\programdata\Lavasoft
2011-07-17 15:20 . 2011-07-17 15:20 -------- d-----w- c:\users\wmcbeath\AppData\Roaming\AVG10
2011-07-17 15:19 . 2011-07-17 15:19 -------- d--h--w- c:\programdata\Common Files
2011-07-17 15:18 . 2011-07-17 15:18 -------- d-----w- c:\windows\SysWow64\drivers\AVG
2011-07-17 15:17 . 2011-07-24 16:52 -------- d-----w- c:\windows\system32\drivers\AVG
2011-07-17 15:17 . 2011-07-17 23:00 -------- d-----w- c:\programdata\AVG10
2011-07-17 15:17 . 2011-07-17 15:17 -------- d-----w- c:\program files (x86)\AVG
2011-07-17 15:13 . 2011-07-17 15:20 -------- d-----w- c:\programdata\MFAData
2011-07-17 14:48 . 2011-07-17 14:48 65536 --sha-r- c:\windows\SysWow64\pegibbfcn.dll
2011-07-17 14:36 . 2011-07-17 14:36 -------- d-----w- c:\program files (x86)\Photodex
2011-07-16 03:26 . 2011-07-16 03:36 -------- d-----w- c:\users\wmcbeath\AppData\Roaming\XnView
2011-07-16 03:26 . 2011-07-16 03:26 -------- d-----w- c:\program files (x86)\XnView
2011-07-02 19:05 . 2011-07-02 19:05 -------- d-----w- c:\program files (x86)\Microsoft Games
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-17 15:01 . 2011-06-17 15:01 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-03 05:57 . 2011-07-14 10:05 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-05-28 03:30 . 2011-06-16 20:43 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-28 02:53 . 2011-06-16 20:43 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-05-03 05:29 . 2011-06-16 20:42 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-05-03 04:30 . 2011-06-16 20:42 741376 ----a-w- c:\windows\SysWow64\inetcomm.dll
2011-04-29 03:06 . 2011-06-16 20:43 467456 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-29 03:05 . 2011-06-16 20:43 410112 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 03:05 . 2011-06-16 20:43 168448 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-27 02:40 . 2011-06-16 20:44 158208 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-27 02:39 . 2011-06-16 20:44 289280 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-27 02:39 . 2011-06-16 20:44 128000 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-07-24_17.19.37 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-07-14 04:54 . 2011-07-24 17:19 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:54 . 2011-07-24 17:47 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:54 . 2011-07-24 17:47 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-07-24 17:19 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-07-24 17:18 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-07-24 17:47 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-07-15 20:41 . 2011-07-24 17:26 26640 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-07-24 17:26 33508 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2011-03-27 01:04 . 2011-07-24 17:25 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-03-27 01:04 . 2011-07-17 23:01 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:46 . 2011-07-24 17:23 94000 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\Cache\cache.dat
- 2011-03-27 01:04 . 2011-07-17 23:01 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2011-03-27 01:04 . 2011-07-24 17:25 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-03-27 01:04 . 2011-07-17 23:01 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-03-27 01:04 . 2011-07-24 17:25 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-03-27 01:04 . 2011-07-24 17:25 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-03-27 01:04 . 2011-07-24 17:10 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-03-27 01:04 . 2011-07-24 17:25 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2011-03-27 01:04 . 2011-07-24 17:10 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-03-27 00:53 . 2011-07-24 17:26 5064 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-1301617076-2210254761-3739515063-1001_UserData.bin
+ 2011-07-24 17:47 . 2011-07-24 17:47 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-07-24 17:18 . 2011-07-24 17:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-07-24 17:18 . 2011-07-24 17:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-07-24 17:47 . 2011-07-24 17:47 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-07-14 05:01 . 2011-07-24 17:46 242688 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2011-07-24 17:17 242688 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"uTorrent"="c:\program files (x86)\uTorrent\uTorrent.exe" [2011-04-09 399736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-04-27 113288]
"ASUS Easy Update"="c:\program files (x86)\ASUS\ASUS Easy Update\ALU.exe" [2009-12-31 195200]
"AsShellApplication"="c:\program files (x86)\ASUS\Eee Manager\AsShellApplication.exe" [2009-12-23 232064]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"TVMonitor"="c:\program files (x86)\ArcSoft\TotalMedia Center\TVMonitor.exe" [BU]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"AVG_TRAY"="c:\program files (x86)\AVG\AVG10\avgtray.exe" [2011-04-18 2334560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer4"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG10\avgchsva.exe /sync\0c:\progra~2\AVG\AVG10\avgrsa.exe /sync /restart\0lsdelete
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-04-18 7398752]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [x]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [x]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files (x86)\Lavasoft\Ad-Aware\KernExplorer64.sys [2011-07-17 17152]
R3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\DRIVERS\netr28x.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [x]
S1 archlp;archlp;c:\windows\system32\drivers\archlp.sys [x]
S1 AsUpIO;AsUpIO;SysWow64\drivers\AsUpIO.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [x]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG10\avgwdsvc.exe [2011-02-08 269520]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-06-28 2151640]
S3 itecir;ITECIR Infrared Receiver;c:\windows\system32\DRIVERS\itecir.sys [x]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"ASUS WebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe" [2010-03-16 1754448]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-03-16 10134560]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.ca/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1301617076-2210254761-3739515063-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1301617076-2210254761-3739515063-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Photodex\CompuPicPro\ScsiAccess.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
c:\program files (x86)\ASUS\Eee Manager\EeeManager.exe
c:\program files (x86)\ASUS\Eee Manager\EMOSDControl\EMOSDControl.exe
c:\program files (x86)\ASUS\Eee Manager\EMMessageParser.exe
c:\program files (x86)\Lavasoft\Ad-Aware\AWSC.exe
c:\program files (x86)\Lavasoft\Ad-Aware\AWSC.exe
.
**************************************************************************
.
Completion time: 2011-07-24 11:54:50 - machine was rebooted
ComboFix-quarantined-files.txt 2011-07-24 17:54
.
Pre-Run: 46,637,223,936 bytes free
Post-Run: 46,574,305,280 bytes free
.
- - End Of File - - DCEEEB8AC351B40F83FEB99BFB1E0FAD

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 July 2011 - 02:17 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.1 MUI

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 July 2011 - 08:41 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 wmcbeath

wmcbeath
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Posted 28 July 2011 - 11:13 PM

Hello Gringo,

I have run the additional utilities which you listed in your e-mail. The following are the log results:

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7313

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

29/07/2011 9:59:03 PM
mbam-log-2011-07-29 (21-59-03).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 261462
Time elapsed: 46 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XMZH42I4GI (Trojan.FakeAlert.SA) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


When I installed HiJack This, I was not given the option in the context menu to run the program as an administrator. When the program ran, it said it could not write over host files, and that it might not correct problems there. Also, it did open a .txt document following the scan, but no log file was created.

Thanks,

William

#9 gringo_pr

gringo_pr

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Posted 28 July 2011 - 11:49 PM

Hello

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 wmcbeath

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Posted 30 July 2011 - 01:02 AM

Hi Gringo,

I've run the scan with HiJack this, and here is the log report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:05:18 AM, on 31/07/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\Message Controller\AsMessageController.exe
C:\Program Files (x86)\ASUS\Eee Manager\EeeManager.exe
C:\Program Files (x86)\ASUS\Eee Manager\EMOSDControl\EMOSDControl.exe
C:\Program Files (x86)\ASUS\Eee Manager\EMMessageParser.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
C:\Program Files (x86)\ASUS\Eee Manager\AsShellApplication.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\ASUS\Eee Manager\AsAPHider\AsAPHider.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: ArcIEVideoUp - {4E18E9A4-95B3-4F8B-AE3B-AB7478DE92EE} - C:\PROGRA~2\ArcSoft\TOTALM~2\codec\ArcIEVideoUp.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Pictures - {8E929F51-5914-11D6-971F-0050FC3F9161} - C:\Program Files (x86)\Diodia Software\Pictures Toolbar\Pictures.dll
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [ASUS Easy Update] C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
O4 - HKLM\..\Run: [AsShellApplication] C:\Program Files (x86)\ASUS\Eee Manager\AsShellApplication.exe
O4 - HKLM\..\Run: [TVMonitor] "C:\Program Files (x86)\ArcSoft\TotalMedia Center\TVMonitor.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files (x86)\Photodex\CompuPicPro\ScsiAccess.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

Thanks - all the best,

William

--
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#11 gringo_pr

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Posted 30 July 2011 - 01:44 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [TVMonitor] "C:\Program Files (x86)\ArcSoft\TotalMedia Center\TVMonitor.exe"
      O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 gringo_pr

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Posted 02 August 2011 - 10:44 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 wmcbeath

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Posted 04 August 2011 - 03:58 AM

Hello Gringo,

I have run the Eset scan and appended the log info below.

Thanks very much,

William

C:\Users\wmcbeath\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\110724121537046.rsc Java/TrojanDownloader.OpenStream.NCA trojan

#14 gringo_pr

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Posted 04 August 2011 - 07:00 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\wmcbeath\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\110724121537046.rsc"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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Posted 07 August 2011 - 02:30 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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