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recover on xp, files are missing


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#1 genoxano

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Posted 16 July 2011 - 05:04 PM

I had malware/fraud xp repair on my xp laptop and my tax turbo tax programs and grandkids pictures went missing as well as almost all programs. I was going to open in safemode after running malware program and hit f-11(recover) in error. laptop runs great again but I would love to get Turbo Tax , programs, spreadsheets and pictures back. I run search and it appears the tax programs are somewhere but I can't open the programs.

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#2 boopme

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Posted 16 July 2011 - 06:40 PM

Hello and welcome. I moved this from XP to Am I Infected.

This infection family will also hide all the files on your computer from being seen. To make your files visible again, please download the following program to your desktop:

[url="http://download.bleepingcomputer.com/grinler/unhide.exe"]Unhide.exe[/url]

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.


If this infection changes your desktop background to a solid black color, we now want to change it back to the default Windows theme or to modify it to your preferences. If you are using Windows XP, please click on the Start button and then select Control Panel. When the Control Panel opens, please click on the Display icon. From this screen you can now change your Theme and desktop background so that it no longer shows the black background.

If you are using Windows Vista or Windows 7, please click on the Start button and then select Control Panel. When the Control Panel opens, please click on the Appearance and Personalization category. Then select Change the Theme or Change Desktop Background to revert back to your original Theme and colors.

Edited by boopme, 16 July 2011 - 06:44 PM.

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