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Slow Laptop


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18 replies to this topic

#1 yanni335

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Posted 16 July 2011 - 09:09 AM

Hello All,

I have been having trouble with my mom's laptop, it used to be my little brother's and I think it is infected. We tried to bring it to a local computer shop to have it checked out, and they installed the full version of Norton Virus Protection but I don't think it is working. I posted in the malware forum, but I was pointed towards this forum. I have tried to look up all processes running to see if there is malware running but I can't find anything. I start a program (such as Internet Explorer or Google Chrome) and it takes a while for it to start and then it takes up enormous amounts of memory. Any help anyone can provide would be greatly appreciated.

This computer is running Windows Vista Home Edition and it is a 32 bit processor. I tried going in to the startup options and I restarted the computer with each option. It does start up much faster, but I can't get on the internet so I don't know if that is going any faster.

Thanks Again,
-J

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#2 Broni

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Posted 16 July 2011 - 11:32 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 yanni335

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Posted 16 July 2011 - 07:03 PM

Hello and thank you for replying! I am following your instructions now, I will post each log as I complete it.

Ok, So I was able to do the first three without any difficulties. With the fourth program I was able to download it. I closed everything, disabled my virus and malware programs, and turned off the internet connection. I started the scan and it ran for a few minutes and then I got the bluescreen and my computer shut off. When it turned on it wouldn't connect to the internet, but I restarted it and was able to get back on the internet. Did I do something wrong?

Below are the various scan logs.

Thanks Again,
-J


Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

HijackThis 2.0.2
CCleaner (remove only)
Java™ 6 Update 24
Out of date Java installed!
Adobe Flash Player 10.0.45.2
Adobe Reader 8.2.6
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````


MiniToolBox by Farbar
Ran by Pul (administrator) on 16-07-2011 at 20:04:45
Windows Vista ™ Home Premium Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=127.0.0.1:6522
========================= Hosts content: =================================

# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Local Area Connection" address=192.168.0.1


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : PaulieG
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1C-BF-40-56-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a8a3:29b9:2702:f827%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, July 15, 2011 8:53:56 AM
Lease Expires . . . . . . . . . . : Sunday, July 17, 2011 8:53:51 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268442815
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-CF-13-7B-00-1B-24-D6-7A-F0
DNS Servers . . . . . . . . . . . : 192.168.1.1
71.250.0.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-24-D6-7A-F0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.chn.comcast.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{EC302945-AED3-4D1F-96C8-3D97C28F4FC1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.115.104
74.125.115.105
74.125.115.99
74.125.115.147
74.125.115.103
74.125.115.106



Pinging google.com [74.125.93.103] with 32 bytes of data:

Reply from 74.125.93.103: bytes=32 time=21ms TTL=251

Reply from 74.125.93.103: bytes=32 time=31ms TTL=251



Ping statistics for 74.125.93.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 21ms, Maximum = 31ms, Average = 26ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76
69.147.125.65



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=71ms TTL=247

Reply from 209.191.122.70: bytes=32 time=71ms TTL=247



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 71ms, Maximum = 71ms, Average = 71ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
9 ...00 1c bf 40 56 0f ...... Intel® PRO/Wireless 3945ABG Network Connection
8 ...00 1b 24 d6 7a f0 ...... Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.chn.comcast.net
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
16 ...00 00 00 00 00 00 00 e0 isatap.home
17 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
19 ...00 00 00 00 00 00 00 e0 isatap.home
15 ...00 00 00 00 00 00 00 e0 isatap.{EC302945-AED3-4D1F-96C8-3D97C28F4FC1}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.4 281
192.168.1.4 255.255.255.255 On-link 192.168.1.4 281
192.168.1.255 255.255.255.255 On-link 192.168.1.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
9 281 fe80::/64 On-link
9 281 fe80::a8a3:29b9:2702:f827/128
On-link
1 306 ff00::/8 On-link
9 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2011 09:58:53 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 8.0.6001.19088 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1074
Start Time: 01cc4205f2d0ed70
Termination Time: 952

Error: (07/15/2011 08:55:15 AM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe_HPSLPSVC, version 6.0.6001.18000, time stamp 0x47918b89, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00660073,
process id 0xb40, application start time 0xsvchost.exe_HPSLPSVC0.

Error: (07/07/2011 00:18:24 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.4518.1014 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: f8c
Start Time: 01cc3c0dd8b76200
Termination Time: 18120

Error: (07/04/2011 02:49:42 AM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 12.0.4518.1014 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: ee0
Start Time: 01cc39a43c4396c0
Termination Time: 937

Error: (07/03/2011 07:07:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 114552

Error: (07/03/2011 07:07:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 114552

Error: (07/03/2011 07:07:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/03/2011 07:07:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 113538

Error: (07/03/2011 07:07:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 113538

Error: (07/03/2011 07:07:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/16/2011 04:39:42 AM) (Source: Service Control Manager) (User: )
Description: 30000SysMain

Error: (07/16/2011 04:39:12 AM) (Source: Service Control Manager) (User: )
Description: 30000TrkWks

Error: (07/15/2011 09:38:22 AM) (Source: Service Control Manager) (User: )
Description: 30000SysMain

Error: (07/15/2011 09:35:41 AM) (Source: Service Control Manager) (User: )
Description: 30000SysMain

Error: (07/15/2011 09:35:11 AM) (Source: Service Control Manager) (User: )
Description: 30000TrkWks

Error: (07/15/2011 09:34:41 AM) (Source: Service Control Manager) (User: )
Description: 30000SysMain

Error: (07/15/2011 09:34:12 AM) (Source: Service Control Manager) (User: )
Description: 30000TrkWks

Error: (07/15/2011 09:06:16 AM) (Source: PlugPlayManager) (User: )
Description: The device 'TSSTcorp CD/DVDW TS-L632M ATA Device' (IDE\CdRomTSSTcorp_CD/DVDW_TS-L632M_______________0A17____\5&5b8f77b&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (07/15/2011 09:06:09 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, is not ready for access yet.

Error: (07/15/2011 09:06:09 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, is not ready for access yet.


Microsoft Office Sessions:
=========================
Error: (07/20/2008 09:22:22 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 44 seconds with 0 seconds of active time. This session ended with a crash.


========================= Memory info: ===================================

Percentage of memory in use: 86%
Total physical RAM: 1013.68 MB
Available physical RAM: 132.08 MB
Total Pagefile: 2533.7 MB
Available Pagefile: 1111.91 MB
Total Virtual: 2047.88 MB
Available Virtual: 1974.96 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:140.77 GB) (Free:81.27 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:8.28 GB) (Free:1.82 GB) NTFS

========================= Users: ========================================

User accounts for \\PAULIEG

Administrator Guest Pul


== End of log ==


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7165

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19088

7/16/2011 8:35:53 PM
mbam-log-2011-07-16 (20-35-53).txt

Scan type: Quick scan
Objects scanned: 168175
Time elapsed: 19 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{CC0F2900-8A5B-4D0D-9E44-10435BC40774} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC0F2900-8A5B-4D0D-9E44-10435BC40774} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3AA42713-5C1E-48E2-B432-D8BF420DD31D} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\SolutionAV (Rogue.AntivirSolutionPro) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer (PUM.Bad.Proxy) -> Value: ProxyServer -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\webenhancements\im.exe (PUP.WebEnhancements) -> Quarantined and deleted successfully.

End of Log

Edited by yanni335, 16 July 2011 - 08:21 PM.


#4 Broni

Broni

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Posted 16 July 2011 - 08:26 PM

Please re-run MiniToolbox.

Checkmark following boxes:
  • Report IE Proxy Settings
Click Go and post the result.

Instead of GMER....

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#5 yanni335

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Posted 16 July 2011 - 09:10 PM

Here Are the results for the IE Proxy

I will run the other program and post the report.

I downloaded the second program and tried to open it. A prompt came up, I clicked enter and another blue screen came up. I will try again and edit.


MiniToolBox by Farbar
Ran by Pul (administrator) on 16-07-2011 at 22:08:03
Windows Vista ™ Home Premium Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

== End of log ==

Edited by yanni335, 16 July 2011 - 09:30 PM.


#6 yanni335

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Posted 16 July 2011 - 09:39 PM

Ok, So I got it to work the second time I ran the rootkit unhooker here is the report.

Thank you for the help, It is appreciated.

-J

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8B801000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6606848 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82004000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x82004000 PnpManager 3907584 bytes
0x82004000 RAW 3907584 bytes
0x82004000 WMIxWDM 3907584 bytes
0x8C002000 C:\Windows\system32\DRIVERS\NETw4v32.sys 2256896 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0xA4860000 Win32k 2113536 bytes
0xA4860000 C:\Windows\System32\win32k.sys 2113536 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8DA0F000 C:\Windows\system32\drivers\RTKVHDA.sys 1744896 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x8FC05000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110716.003\NAVEX15.SYS 1536000 bytes (Symantec Corporation, AV Engine)
0x86808000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x8647C000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8DC25000 C:\Windows\system32\DRIVERS\smserial.sys 983040 bytes (Motorola Inc., Motorola SM56 Modem WDM Driver)
0x86608000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x806D1000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xBD607000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x99D13000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20110701.001\BHDrvx86.sys 827392 bytes (Symantec Corporation, BASH Driver)
0x8670D000 C:\Windows\System32\Drivers\dump_iaStor.sys 778240 bytes
0x86203000 C:\Windows\system32\DRIVERS\iaStor.sys 778240 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xB985C000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8BE4E000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8BF52000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x99C94000 C:\Windows\system32\drivers\NIS\1108000.005\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0x82607000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x8640B000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x80607000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xB8650000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x99C01000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x93567000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20110715.032\IDSvix86.sys 380928 bytes (Symantec Corporation, IDS Core Driver)
0x93401000 C:\Windows\System32\Drivers\NIS\1108000.005\SYMTDIV.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0x8DD22000 C:\Windows\System32\Drivers\NIS\1108000.005\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect)
0x86329000 C:\Windows\system32\drivers\NIS\1108000.005\SYMDS.SYS 352256 bytes (Symantec Corporation, Symantec Data Store)
0x8C29B000 C:\Windows\system32\DRIVERS\rixdptsk.sys 331776 bytes (REDC, RICOH XD SM Driver)
0xB980D000 C:\Windows\System32\DRIVERS\srv.sys 323584 bytes (Microsoft Corporation, Server driver)
0x82739000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x9346E000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x82690000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x80690000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x8C3A9000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8BF05000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x93521000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x865B2000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0xB8748000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x86918000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x807B1000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x823BE000 ACPI_HAL 208896 bytes
0x823BE000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x862E7000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x934B6000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8C37A000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8DBB9000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8637F000 C:\Windows\system32\drivers\NIS\1108000.005\SYMEFA.SYS 184320 bytes (Symantec Corporation, Symantec Extended File Attributes)
0x86587000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8C324000 C:\Windows\system32\DRIVERS\SynTP.sys 176128 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0x827A8000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0xB8609000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0xB8799000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x86968000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x826E7000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xBD6FB000 C:\Windows\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0x8DC00000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x8FD7C000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0x867DA000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x869A0000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xB8708000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x8DDAF000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x8FDD8000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x8DD79000 C:\Windows\system32\drivers\NIS\1108000.005\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0xB8729000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x862C9000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x99C5F000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB86BD000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x866F2000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x935D3000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x8C25E000 C:\Windows\system32\DRIVERS\sdbus.sys 106496 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xB86DA000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8C35C000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xB8781000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x99C7D000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8BFDF000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8C229000 C:\Windows\system32\DRIVERS\Rtlh86.sys 94208 bytes (Realtek Corporation , Realtek 8101E/8168/8169 NDIS6 32-bit Driver )
0x8DD98000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBD721000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x934E8000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x827E3000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xB86F3000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x863C9000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8FDA1000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110716.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x863B5000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8C287000 C:\Windows\system32\DRIVERS\rimsptsk.sys 81920 bytes (REDC, RICOH MS Driver)
0x9345A000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8C306000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0xB863D000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x9350E000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8698F000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x827D2000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80677000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x86319000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8C2EF000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x935EE000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x82798000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8C240000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x863DE000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x867CB000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x935C4000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x86959000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x8270E000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x865ED000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8C278000 C:\Windows\system32\DRIVERS\rimmptsk.sys 61440 bytes (REDC, RICOH SD Driver)
0x8BF43000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8272A000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8C250000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xA4AA0000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x934FE000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8DBE6000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8278A000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x99DDD000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8DD15000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x863EE000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x82683000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xBD6EF000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8FDCC000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8BEEE000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x8C319000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8C351000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8DDEA000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8C3F5000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8C3EA000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x869D7000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8BEFA000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x82720000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x99DEA000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8BFF6000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB8633000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x9355D000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0xBD6E5000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8DDD0000 C:\Windows\system32\drivers\NIS\1108000.005\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xBD73B000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x869C1000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8FDB5000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x86400000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0x863AC000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x8DDF5000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xA4A80000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x869E2000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x869EF000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x826D6000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x862C1000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80688000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x826DF000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8DDDA000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8DDE2000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x86951000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8FDC5000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8C2FF000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80600000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x8FDBE000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x82783000 C:\Windows\system32\DRIVERS\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8C374000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x869EB000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xBD737000 C:\Windows\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0x8271D000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8C2EC000 C:\Windows\system32\DRIVERS\cpqbttn.sys 12288 bytes (Hewlett-Packard Development Company, L.P., HP Tablet PC Key Button HID Driver)
0x9350C000 C:\Windows\system32\DRIVERS\eabfiltr.sys 8192 bytes (Hewlett-Packard Development Company, L.P., QLB PS/2 Keyboard filter driver)
0xB9924000 C:\Windows\System32\Drivers\MCSTRM.SYS 8192 bytes (RealNetworks, Inc., RealNetworks Virtual Path Manager®)
0x8C000000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8C34F000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================


Nothing detected :(

#7 Broni

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Posted 16 July 2011 - 10:10 PM

Good :)

One of the reasons your computer is slow is this:

Total physical RAM: 1013.68 MB

Vista needs at least 2GB of RAM to run smoothly.

We'll still try look for some improvements.

Do you still have problems with Internet connection?

What about Norton? Will it update?

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#8 yanni335

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Posted 17 July 2011 - 07:38 AM

Well I guess it's good news that the computer runs slow because of the memory and not because it is infected. The internet came back when I restarted the computer. Norton is prompting me that there are only 28 days left of protection but it's not telling me about updating at all.

Thank you again for the help, the computer is running better than it was. It does still lag a bit, but not as badly.

#9 Broni

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Posted 17 July 2011 - 10:40 AM

Are you planning on keeping Norton, or you want to switch to something free?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#10 yanni335

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Posted 18 July 2011 - 07:34 PM

Broni-

Sorry, I didn't come on yesterday, I am following your suggestions now.

Thanks Again. I will post my logs as I complete them.

-John

#11 Broni

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Posted 18 July 2011 - 07:36 PM

No problem :)

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#12 yanni335

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Posted 19 July 2011 - 02:26 PM

I ran the scan last night, got about half way through and then I stopped it by accident. There 5 infected files last night. Then when I re-ran it this morning it someone used the computer before I could get see what the results where. Is there any way to see the logs of previous runs?

#13 Broni

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Posted 19 July 2011 - 07:16 PM

You'll have to re-run the scan.

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#14 yanni335

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Posted 19 July 2011 - 07:59 PM

I ran it again, but again there no report and the I can't understand why that is. Any help you might be able to provide would be greatly appreciated.

Thanks again,,
John

#15 Broni

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Posted 19 July 2011 - 08:09 PM

That's fine.
If Eset won't find anything, it won't produce any report.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

=======================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

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Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

My Website

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