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Slow computer with strange behaviour in Quattro-pro


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#1 yztc

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Posted 15 July 2011 - 07:47 AM

Good Morning:

I am new to the site. I run windows XP Pro and my system has slowed down to a crawl. I do run malwarebytes on a regular basis - nothing found. My quattro pro slash command is acting up. When using the slash with copy and paste, it pastes a bitmap of the screenshot. I have tried removing and re-installing the software to no avail. A friend who has been helping me used combo-fix - so from what I posted on your site - he should not have done that. I decided to not let him help anymore and try to resolve with your assist. Thank you in advance.

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#2 cryptodan

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Posted 15 July 2011 - 08:40 AM

Did the slowness happen before combofix was ran or after?

#3 yztc

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Posted 15 July 2011 - 10:08 AM

It was before he ran the combofix

#4 cryptodan

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Posted 15 July 2011 - 07:26 PM

Has there been any patches to the application?

#5 yztc

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Posted 15 July 2011 - 10:12 PM

I'm not sure with application you are referring to, but to my knowledge there have been no patches to any of my applications. Thanks for any help you can provide.

#6 cryptodan

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Posted 15 July 2011 - 10:15 PM

Im refering to Quattro Pro which is part of Corel.

#7 yztc

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Posted 18 July 2011 - 10:19 PM

There were no patches to the quattro pro

#8 cryptodan

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Posted 18 July 2011 - 10:23 PM

Does this apply: http://www.corel.com/servlet/Satellite?pagename=Corel3/Downloads/Download&cid=1047025292241&pid=1047022958453

#9 yztc

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Posted 19 July 2011 - 07:23 AM

No, I don't like the new versions of Corelli, I use V8. I can work faster with the / command in this version.

#10 cryptodan

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Posted 19 July 2011 - 07:49 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#11 yztc

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Posted 19 July 2011 - 03:07 PM

Here you go!

http://speccy.piriform.com/results/NcnqGy6itbcaa5lcYqiWcLK

#12 cryptodan

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Posted 19 July 2011 - 03:15 PM

Please the the following: Temp File Cleaner to help free up some hard drive space. Then post another speccy.

#13 yztc

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Posted 19 July 2011 - 04:02 PM

Here is the new Speccy:

http://speccy.piriform.com/results/qqF5KRvQxpir0WssQ4szpHf

#14 cryptodan

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Posted 19 July 2011 - 04:26 PM

Your main issue that your drive is running low on drive space, so

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#15 yztc

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Posted 19 July 2011 - 09:51 PM

Below are the results:

MiniToolBox by Farbar
Ran by Yvonne (administrator) on 19-07-2011 at 22:48:24
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

=========================== Installed Programs ============================

28.0
ABA Family Legal Guide
Acrobat.com (Version: 1.6.65)
Adobe Acrobat 8 Standard (Version: 8.1.3)
Adobe Acrobat 8.1.3 Standard (Version: 8.1.3)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe AIR (Version: 1.5.3.9120)
Adobe Bridge 1.0 (Version: 001.000.004)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Illustrator CS2 (Version: 12.0.1)
Adobe Illustrator CS2 (Version: 12.000.000)
Adobe Illustrator CS5 (Version: 15.0)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS (Version: CS)
Adobe Reader 9.1 (Version: 9.1.0)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Adobe SVG Viewer 3.0 (Version: 3.0)
Akamai NetSession Interface
Alpha Teach Yourself Estate Planning in 24 Hours
Apple Application Support (Version: 1.5.1)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
Ask Toolbar (Version: 1.11.3.0)
AutoCAD LT 2004 (Version: 16.0.0.086)
Autodesk Express Viewer (Version: 3.1)
Avanquest update (Version: 1.19)
Belarc Advisor 8.1
Bonjour (Version: 2.0.5.0)
Broadcom ASF Management Applications (Version: 10.13.02)
Broadcom Management Programs (Version: 10.15.01)
Brother MFL-Pro Suite MFC-J410W (Version: 0.0.1.0)
Browser Address Error Redirector (Version: 1.00.0000)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
Calendarscope (Version: 4.2)
CalorieKing Nutrition and Exercise Manager (remove only)
Canon MF Toolbox 4.9.1.1.mf06 (Version: 2.5.0)
Canon MF4200 Series
Canon MP Drivers
Canon MP Toolbox 4.1.1.0.mp10
CCleaner (remove only)
Citrix Presentation Server Client - Web Only (Version: 10.200.2650)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Conexant HDA D330 MDC V.92 Modem
Corel WordPerfect Office - iFilter (Version: 1.00.000)
Corel WordPerfect Suite 8
Dell Touchpad (Version: 7.1.102.7)
Dell Wireless WLAN Card (Version: 4.170.25.12)
DesignerTool
DesignPro 5 (Version: 5.5.708)
Digital Line Detect (Version: 1.21)
Driver Installer (Version: 2.2.0.536)
eNeighborhoods (Version: 5.00.000)
EPSON Printer Software
Event Planner
Excel Invoice Manager 2.18.1021 (Version: 2.18.1021)
Family Lawyer 2003
FileZilla Client 3.3.3 (Version: 3.3.3)
FL2003 Registration
FORTUNE3 Wizard 7.02 (Version: 7.02)
Garmin Communicator Plugin (Version: 2.9.2)
Garmin MapSource (Version: 6.15.4.0)
Garmin Training Center 3.4.3 (Version: 3.4.3)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.4.2)
GDR 3068 for SQL Server Database Services 2005 ENU (KB948109) (Version: 9.2.3068)
getPlus® for Adobe (Version: 1.5.2.35)
GoodSync
Google Chrome (Version: 12.0.742.122)
Google Earth (Version: 6.0.3.2197)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.57)
Google Updater (Version: 2.4.1601.7122)
GoToAssist 8.0.0.514
GPS Tracker (Version: 1.0.0)
Hallmark Card Studio 3 Deluxe
HCS+T7F (Version: 5.30)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HijackThis 2.0.2 (Version: 2.0.2)
IMSI Utilities
Inno Setup version 5.2.3 (Version: 5.2.3)
IntelliSonic Speech Enhancement (Version: 2.1.37)
iolo technologies' System Mechanic (Version: 10.1.2)
iTunes (Version: 10.2.2.12)
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java™ 6 Update 16 (Version: 6.0.160)
Lernout & Hauspie TruVoice American English TTS Engine
LiveReg (Symantec Corporation) (Version: 2.4.2.2295)
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.41)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
MediaWidget 6.0
MFCLOC (Version: 1.00.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 ??? - ????
Microsoft .NET Framework 2.0 Language Pack - CHS (Version: 1.1.50727.42)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Expression Design 3 (Version: 6.0.1739.0)
Microsoft Expression Encoder 3 (Version: 3.0.1332.0)
Microsoft Expression Web 3 (Version: 3.0.3813.0)
Microsoft Expression Web 3 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Small Business 2007 (Version: 12.0.6425.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft SQL Server 2005
Microsoft SQL Server Native Client (Version: 9.00.4035.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.4035.00)
Microsoft SQL Server VSS Writer (Version: 9.00.4035.00)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Web Publishing Wizard 1.52
Microsoft WinUsb 1.0
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.6.0)
Modem Diagnostic Tool (Version: 1.0.20.0)
Moleskinsoft Directory Size 2.3
Motorola Driver Installation 3.4.0 (Version: 3.4.0)
Motorola Phone Tools (Version: 4.30)
Motorola Phone Tools (Version: 4.60)
Mozilla Firefox (3.6.18) (Version: 3.6.18 (en-US))
Mozilla Thunderbird (3.1.11) (Version: 3.1.11 (en-US))
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NeatReceipts Database Controller (Version: 3.1.3.183)
NeatReceipts Professional (Version: 3.1.3.183)
NeatReceipts Professional 3.0 Core Files (Version: 3.1.3.183)
NetWaiting (Version: 2.5.44)
Nokia Connectivity Adapter Cable DKU-5
NVIDIA Drivers
Outlook Express Repair - ScanDBX (Version: 2.2.0)
PaperPort Image Printer (Version: 1.00.0000)
PCsync (Version: 5.05.2900)
PDF Settings CS5 (Version: 10.0)
Phone Plus 7.1 (Version: 7.1.0)
PowerDVD (Version: 7.0)
Presto! PageManager 7.15.16 (Version: 7.15.16)
QuickSet (Version: 8.1.12)
QuickTime (Version: 7.69.80.9)
RealPlayer
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator BDAV Plugin (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Drag-to-Disc (Version: 9.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio Update Manager (Version: 3.0.0)
ScanSoft OmniPage SE 4 (Version: 15.2.0020)
ScanSoft PaperPort 11 (Version: 11.2.0000)
SearchAssist
Selcom 2003 Full Install
Selcom 2003 Full Install (C:\Program Files\Selcom 2003\)
Shockwave
Sonic Activation Module (Version: 1.0)
Speccy (Version: 1.11)
Spell Checker For OE 2.1
Splashtop Remote (Version: 1.5.0.1)
SUPERAntiSpyware (Version: 4.48.1000)
Symantec pcAnywhere (Version: 12.1.0)
The Plain-Language Law Dictionary
The Print Shop 12
The Print Shop CD Label Creator
The Print Shop Photo Workshop
TicketMeister Pro (Version: 1.00.0017)
TouchCopy 09 (Version: 9.97)
Trend Micro RUBotted (Version: 1.5.1011)
Unknown Device Identifier 7.00
Version 2.4 (Version: 2.4)
Viewpoint Media Player
WD SmartWare (Version: 1.4.1.1)
WebEx
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Easy Transfer
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
WyldFyre 7 Installed in: C:\PROGRAM FILES\WYLDFYRE\WYLDFYRE 7
XML Paper Specification Shared Components Pack 1.0

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 2045.89 MB
Available physical RAM: 1088.09 MB
Total Pagefile: 3938.5 MB
Available Pagefile: 3027.36 MB
Total Virtual: 2047.88 MB
Available Virtual: 1997.84 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:148.96 GB) (Free:22.32 GB) NTFS

========================= Users: ========================================

User accounts for \\YVONNE630

Administrator Guest HelpAssistant
SUPPORT_388945a0 Yvonne

========================= Minidump Files ==================================

No minidump file found

== End of log ==




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