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MBAM removed trojan.dropper but computer still restarting


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2 replies to this topic

#1 Jonathan Amey

Jonathan Amey

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  • Local time:03:45 PM

Posted 15 July 2011 - 05:34 AM

Hi guys - can I just say what a wonderful job you do on this forum (and indeed on similar forums!) -it's good to know people are out there trying to make a difference!

Anyway, I hope you can help.

First up - this is my Korean friend's computer, so the OS is in Korean but hopefully that doesn't matter...

Anyway, the computer was freezing and blue-screen problem (sorry i don't know the exact message, but i think it was "the system has become unstable" then the computer would do a memory dump, and restart. Sometimes the computer would freeze, esp. when surfing the internet using Internet Explorer. Avast anti-virus free edition was installed and updated when this started.

I downloaded MBAM in safe mode and tried to scan the computer, but it would hang except in safe-mode where it found 3 trojans. I will attach the log below. I tried running the AVAST boot scan, but it froze.

Post-removal of the trojan, the computer is slightly better, but enjoys rebooting and freezing when browsing using internet explorer. The computer will run fine in safe mode with networking, and fine in normal mode when not connected to the internet. This leads me to strongly suspect this or some other trojan/virus is still lurking somewhere! Anyway, i was looking for solutions on the web when i came across your forum and wondered if you could help? Thanks so much, Jonathan Amey

DDS (Ver_2011-07-14.01) - NTFS_x86
Internet Explorer: 8.0.7600.16385
Run by Administrator at 2:15:07 on 2011-07-15
Microsoft Windows 7 Enterprise K 6.1.7600.0.949.82.1042.18.1787.937 [GMT 9:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\atibtmon.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Common Files\Microsoft Shared\IME14\SHARED\IMEDICTUPDATE.EXE
C:\Program Files\Fdisk.co.kr\Fdisk(fast)\WinCloud.exe
C:\Program Files\Motorola\Bluetooth\obexsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\MarkAny\ContentSAFER\MaAgent.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVAST Software\Avast\setup\avast.setup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Motorola\Bluetooth\audiosrv.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.daum.net/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
EB: {FCAA16E5-0850-45ca-A96C-B1BFFF8EC6F0} - <orphaned>
uRun: [MRDaemon.exe] c:\program files\naver\quickmanager2\MRDaemon.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtkNGUI.exe -s
mRun: [BTMTrayAgent] rundll32.exe "c:\program files\motorola\bluetooth\btmshell.dll",TrayApp
mRun: [HP Quick Launch] c:\program files\hewlett-packard\hp quick launch\HPMSGSVC.exe
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [IME14 KOR Setup] c:\progra~1\common~1\micros~1\ime14\shared\IMEKLMG.EXE /SetPreload /KOR /Log
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [MaAgent] c:\program files\markany\contentsafer\MaAgent.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Adobe PDF로 변환 - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: Microsoft Excel로 내보내기(&X) - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: OneNote로 보내기(&N) - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: 기존 PDF에 링크 대상 추가 - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: 기존 PDF에 추가 - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: 링크 대상을 Adobe PDF로 변환 - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {bd707fe6-39f6-4bda-9265-86a76719bdc5} - c:\program files\motorola\bluetooth\btmiesend.htm
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {20BBA18F-5BC8-47B5-8FC9-5DFCA8E56A4B} - hxxp://mpi.dacom.net/XMPI/js/LGUplus_XMPI_20110503.cab
DPF: {24F6E6A8-852C-45A8-ADD3-C4AB0D6FD231} - hxxp://plugin.inicis.com/wallet61/INIwallet61_vista.cab
DPF: {59152CC6-36AC-4725-8BB9-6D759216DD96} - hxxp://arsam.jnu.ac.kr/Common/Files/SmartClient/ArsamCheck.cab
TCP: NameServer = 119.77.96.228 119.77.96.229
TCP: Interfaces\{2729F6C9-BCAA-4CE5-8E0E-230BE5DAA06B} : NameServer = 210.218.0.74,168.126.63.1
TCP: Interfaces\{7E5DAEBF-0B6B-43A6-87FB-3540EABF5F20} : DHCPNameServer = 119.77.96.228 119.77.96.229
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
SEH: ShellHook Class - {88485281-8b4b-4f8d-9ede-82e29a064277} - c:\program files\markany\contentsafer\MACSMANAGER.dll
mASetup: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "c:\program files\windows mail\WinMail.exe" OCInstallUserConfigOE
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2010-5-14 62592]
R0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2010-5-14 24192]
R1 AMonTDLH;AMonTDLH;c:\windows\system32\drivers\AmonTDLh.sys [2011-4-25 87648]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-3-13 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-3-13 309848]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2011-3-11 87968]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-9-29 176128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-3-13 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-3-13 54104]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-7-11 42184]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files\motorola\bluetooth\obexsrv.exe [2011-3-11 508680]
R2 HPWMISVC;HPWMISVC;c:\program files\hewlett-packard\hp quick launch\HPWMISVC.exe [2010-11-9 26680]
R2 ImeDictUpdateService;Microsoft IME Dictionary Update;c:\program files\common files\microsoft shared\ime14\shared\IMEDICTUPDATE.EXE [2010-1-21 59760]
R2 WinCloud;WinCloud;c:\program files\fdisk.co.kr\fdisk(fast)\WinCloud.exe [2011-6-30 1298432]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atikmdag.sys [2010-9-30 6381568]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-9-29 221696]
R3 Bluetooth Device Manager;Bluetooth Device Manager;c:\program files\motorola\bluetooth\devmgrsrv.exe [2011-3-11 3511888]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files\motorola\bluetooth\audiosrv.exe [2011-3-11 901384]
R3 netr28;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\drivers\netr28.sys [2011-3-11 909664]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-11 139776]
R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [2011-3-11 30464]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 RtVOsdService;RtVOsdService Installer;c:\program files\realtek\rtvosd\RtVOsdService.exe [2010-6-24 315392]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BTMCOM;Bluetooth Serial Port;c:\windows\system32\drivers\btmcom.sys [2011-3-11 41344]
S3 BTMUSB;Motorola Bluetooth Radio Service;c:\windows\system32\drivers\btmusb.sys [2011-3-11 402432]
S3 CdmDrvNt;CdmDrvNt;c:\windows\system32\drivers\CdmDrvNt.sys [2011-4-25 19616]
S3 JRSKD24;JRSKD24;c:\windows\system32\JRSKD24.SYS [2011-3-29 26280]
S3 kcrtx86;kcrtx86;c:\windows\system32\kcrtx86.sys [2011-3-29 126048]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-7-2 39984]
S3 MfFWEnt;MfFWEnt;c:\program files\ahnlab\asp\myfirewall 4.0\mffwent.sys [2011-4-25 101368]
S3 MfIPSEnt;MfIPSEnt;c:\program files\ahnlab\asp\myfirewall 4.0\mfipsent.sys [2011-4-25 121536]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2011-3-11 193056]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 WatAdminSvc;Windows 정품 인증 기술 서비스;c:\windows\system32\wat\WatAdminSvc.exe [2011-3-11 1343400]
.
=============== Created Last 30 ================
.
2011-07-11 03:31:53 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{a11d1cf2-4d22-4b34-84d9-5b5bca98b3d3}\mpengine.dll
2011-07-10 17:30:40 -------- d-----w- c:\users\administrator\appdata\roaming\DVD Flick
2011-07-10 17:30:30 662288 ----a-w- c:\windows\system32\mscomct2.ocx
2011-07-10 17:30:30 609824 ----a-w- c:\windows\system32\comctl32.ocx
2011-07-10 17:30:30 40960 ----a-w- c:\windows\system32\ssubtmr6.dll
2011-07-10 17:30:30 36864 ----a-w- c:\windows\system32\trayicon_handler.ocx
2011-07-10 17:30:30 28672 ----a-w- c:\windows\system32\mousewheel.ocx
2011-07-10 17:30:30 212240 ----a-w- c:\windows\system32\richtx32.ocx
2011-07-10 17:30:30 164144 ----a-w- c:\windows\system32\comct232.ocx
2011-07-10 17:30:29 -------- d-----w- c:\program files\DVD Flick
2011-07-04 13:22:00 56400 ----a-w- c:\windows\system32\drivers\tmrkb.sys
2011-07-04 13:22:00 190032 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-07-02 07:03:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-02 07:03:26 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-02 06:06:12 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-07-02 06:04:59 15224 ----a-w- c:\windows\system32\sdnclean.exe
2011-07-02 06:04:43 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2011-07-02 04:04:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-01 11:05:24 -------- d-----w- c:\users\administrator\appdata\roaming\SUPERAntiSpyware.com
2011-07-01 11:05:24 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-07-01 10:41:25 -------- d-----w- c:\users\administrator\appdata\roaming\Malwarebytes
2011-07-01 10:41:19 -------- d-----w- c:\programdata\Malwarebytes
2011-06-30 05:19:16 -------- d-----w- c:\users\administrator\appdata\roaming\Clunet
2011-06-30 05:19:16 -------- d-----w- c:\programdata\Clunet
2011-06-30 05:18:40 -------- d-----w- c:\program files\Fdisk.co.kr
2011-06-29 02:01:29 294912 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-06-29 02:01:25 1401856 ----a-w- c:\windows\system32\mssrch.dll
2011-06-29 02:01:24 666624 ----a-w- c:\windows\system32\mssvp.dll
2011-06-29 02:01:24 428032 ----a-w- c:\windows\system32\SearchIndexer.exe
2011-06-29 02:01:24 1553920 ----a-w- c:\windows\system32\tquery.dll
2011-06-29 02:01:23 86528 ----a-w- c:\windows\system32\SearchFilterHost.exe
2011-06-29 02:01:23 59392 ----a-w- c:\windows\system32\msscntrs.dll
2011-06-29 02:01:23 337408 ----a-w- c:\windows\system32\mssph.dll
2011-06-29 02:01:23 197120 ----a-w- c:\windows\system32\mssphtb.dll
2011-06-29 02:01:23 164352 ----a-w- c:\windows\system32\SearchProtocolHost.exe
.
==================== Find3M ====================
.
2011-07-04 11:43:53 40112 ----a-w- c:\windows\avastSS.scr
2011-07-04 11:36:43 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-04 11:32:20 54104 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-05-28 03:00:02 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-24 10:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-04 02:43:59 222720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-05-04 02:43:48 96256 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-05-04 02:43:41 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-05-03 04:50:29 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 02:57:34 311296 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-29 02:57:21 309760 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-29 02:57:13 114176 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-27 02:33:46 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-04-25 04:56:06 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-04-25 02:35:40 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-04-22 19:36:05 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-04-22 19:31:50 981504 ----a-w- c:\windows\system32\wininet.dll
2011-04-22 19:31:26 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-22 18:23:59 386048 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 2:17:50.68 ===============

Attached Files



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Posted 29 July 2011 - 05:45 PM

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  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 03 August 2011 - 05:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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